What our users say

Real feedback on rental experience with us

Renat Shaimardanov
Renat Shaimardanov
🇷🇺

Nissan Sunny in the UAE

Rented a Nissan Sunny car for 8 days with collection and return at Sharjah airport. Upon arrival, the tenant's representative was waiting for me in the parking lot of Sharjah airport. Within 10 minutes the rent was issued and I went to the hotel. The car was provided brand new with a mileage of 4 88 km. (issue 2022). Salon is not smoky, everything worked perfectly. During the lease I drove about 1500 km. (according to the contract no more than 250 km per day). Before returning the car, I washed it at a car wash at a gas station - the full complex cost 20 dirhams. I returned the car to Sharjah Airport, where I received it. Paid for the use of toll roads 31.5 dirhams. I liked everything very much. I advise.

February 2023
Igor Sichka
Igor Sichka
🇷🇺

Volkswagen Eos on Rhodes

I am satisfied with the rental. The car was provided on time in full compliance with the terms and conditions. Contact with the lessor was constant. All issues were resolved quickly and without problems. Thank you.

June 2023
Artem Petrov
Artem Petrov
🇷🇺

Renault Duster in the UAE

Ordered a Renault Duster 4x4 for the day, but in fact brought 2008 Peugeot monopride. The car is fresh, no deposits were asked for, I didn't catch any fines during the day. There were some minor hiccups with the delivery of the car (the driver was late), but fortunately everything went well. Thank you very much to TakeCars and Rodi's team! I will use them again!

February 2024
Mikhail Pishchalnikov
Mikhail Pishchalnikov
🇷🇺

Nissan X-trail in Georgia

No problem got the car, everything was clear and quickly registered. In the same way quickly and clearly, returned it. The car is in good condition, there were no problems during trip. After the car return, the guys helped us in one minor issue. Thank you very much. If ever rent a car in Georgia with children, I’ll definitely turn up here.

April 2019
Monika Kowalska
Monika Kowalska
🇵🇱

Peugeot 208 in Montenegro

I get Clio 3 instead of Peugeot 208 😉 but generally everything was great

September 2023
Ton Nguyen
Ton Nguyen
🇨🇿

Subaru Forester in Georgia

Car was in perfect condition, we had no problems and it brought us literally everywhere. Pick up and drop off was exactly as agreed. Thank you and next time definitely again!

September 2019
Willem Van der sandt
Willem Van der sandt
🇦🇪

Toyota Rav4 in Georgia

I enquired about a vehicle to rent (RAV4 or Pathfinder) on your website and the response was quick and accurate. The vehicle (Rav4) was delivered exactly as per arrangement by a very friendly and helpful gentleman. The vehicle was clean and in very good mechanical state. Really a pleasure to drive and to explore almost any road in Georgia. Collection of the vehicle was again without any hassle. All of this for a very reasonable price and I was always assured that if something did go wrong, I will have support. Thanks for great service. Rgds Willem.

November 2023
Aleksei Kuznetsov
Aleksei Kuznetsov
🇷🇺

Mitsubishi ASX in the UAE

Everything went perfectly! The car we chose was clean, new and new! The driver was in touch with us before the rental and before the rental. Before the rental, the driver waited patiently while we looked everything over, answered all questions and explained everything to us no matter what we asked. A day's worth of fines were written which we assumed, of course we had unextended parking. It was agreed with the driver that we would hand him cash to pay the fine. The deposit was returned very quickly - and this is a big and fat plus. In general, very satisfied with your service ! Thank you for this

February 2024
Aleksandr Voevodin
Aleksandr Voevodin
🇷🇺

Mitsubishi ASX in the UAE

Yes, everything went well! Except that the security deposit was not 2000 aed but 2500 aed. The car is brand new with 12,000 miles. By the way ! I completely forgot .... A gps signal jammer is installed on the car !!!!!! in order to rent a navigator from them. I had my own navigator with all the points where I usually go .... I was offered a navigator for 200 dirhams. I refused. My sat nav couldn't pick up satellites in the car and I had to go outside, pick up satellites and drive to the hotel with my hand out the window... which is not safe. At the hotel, I wrote an angry message to the manager that if they did not turn off the jammer, I would report the intrusive service to the police! I was furious at such disrespect for customers, which looked like revenge for refusing to rent a navigator ... .. In the morning, the jammer was already turned off. I always take a car when I travel to different countries, but I have never seen anything like this, especially in the UAE, and it was the 15th trip. Previously, when I ordered a car through Emirates, I did not need to move from terminal to terminal by taxi to pick up or return the car.

February 2023
Andrei Volossatohh
Andrei Volossatohh
🇪🇪

Skoda Fabia in Montenegro

Thanks to Localcarhires, the car was provided on time, without any pitfalls, our family was pleased with this first experience in Montenegro, I recommend

August 2021
Kirill Gudeev
Kirill Gudeev
🇷🇺

Toyota Prius Hybrid in Georgia

Service was decent, the first car was not confirmed by the owner and promptly your employee found an almost similar option. When I come again I will turn to you for a car👌

October 2023
Vathin Sirivanta
Vathin Sirivanta
🇹🇭

Fiat Egea Multijet in Turkey

The car I got was really good, no problem for the whole journey and the vendor whom I rented the car from was very helpful as well.

April 2023
Marat Mansurov
Marat Mansurov
🇷🇺

Volkswagen Golf Cabrio in Cyprus

Took a long time to choose where to rent a car. Found this VW Golf cabriolet from Yannis for hire at a very attractive price. I wrote him a message in which asked all my questions, Yannis reacted very quickly to this! He called me and told me everything that I was interested to know. After that, all doubts disappeared and I reserved the car by making an advance payment, stating the flight number with which we arrive. At the appointed time, Yannis was already waiting for us with a sign at the airport and the car was ready to drive! The whole process took no more than 10 minutes and we drove our convertible under the rays of the warm Cypriot sun. Over a week, more than 1000 km were run over., Of which there are quite a lot of crazy mountain serpentines, where there is a turn at a turn, ascents, descents, etc. the car did not fail! With the delivery of the car it was all as simple as when it was received. Thank you very much for this great car, responsiveness and an excellent approach to business, Yannis, your convertible greatly improved our trip! Now, when in Cyprus, will only rent from you! With respect, Marat Mansurov.

February 2020
RENTACARANYWHERE
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Frequent Questions

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What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

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