What our users say

Real feedback on rental experience with us

Daniel Sedlacek
Daniel Sedlacek
🇨🇿

Subaru Forester in Georgia

everything went great, no problems with the car :)

August 2023
Alexander Kuzmin
Alexander Kuzmin
🇷🇺

Subaru Forester in Georgia

Rented a car for the first time. Booked a Subaru Forester. Despite the late time, confirmation came very quickly. An hour before the time of issue of the car, they contacted us to check on time. There are no complaints about the machine itself and its technical condition: clean inside and out, there is no smell of smoke. No problem extended for another day. Importantly, the car was with extended insurance, which fortunately wasn't needed. They handed over the car without any problems. The hosts are very responsive - they helped to contact the driver who drove us across the border, met him while we had lunch. As a result, thank you very much for the service. If we go to Georgia again, I know where to rent a car and I can recommend this rental company to my friends.

August 2019
Nikolai Zavgorodnii
Nikolai Zavgorodnii
🇷🇺

Mitsubishi Attrage in the UAE

We rented a car. The service is great. We were delivered to the airport. We upgraded the class of car free of charge - we got a new Toyota Camry with mileage of only 19 thousand kilometers. I recommend this service and Akil.

October 2023
Vitalii Merzliakov
Vitalii Merzliakov
🇷🇺

Chevrolet Aveo in Azerbaijan

The address in Baku was indicated in the received voucher, but the navigator like Yandex and maps.me do not see such a point, thanks to the representative of the company - he sent Google maps geolocation and we found the office. In the office, after discussing the plans of the trip, we were advised to change the class of car and we agreed to Hyundai I40, automatic transmission, with a small extra payment. The car corresponded to the declared data, all body damage was reflected by the specialist. No complaints about the driving qualities of the car when traveling around the country. The car is handed over as in all rental agencies: with inspection of appearance and checking the databases of the country's traffic police. Wishes and unpleasant moments: the car is issued with a minimum amount of fuel and when you drive it, you have no idea how much gasoline to spend. It would be desirable to change the policy on fuel - "full tank received - full turned in". Another problem of parking in Baku affects the car rental service - if the car was tied to the phone number of Azerbaijan cellular operator, it would be much more convenient to pay for parking in street parking machines, as parking machines do not accept phone numbers from other countries. I am satisfied with the car rental service, the deposit minus the car wash fee was returned at once. I wish the team good luck and success in their work.

March 2024
Luigino Bianchi
Luigino Bianchi
🇮🇹

Citroen C4 in Montenegro

Top Went all good

April 2023
Andrii Prylipkin
Andrii Prylipkin
🇺🇦

Subaru Forester in Georgia

We rented a Subaru Forrester for 4 days. We got the car right at the airport in Tbilisi and handed it over to Batumi. Everything is very clear. Were satisfied

June 2021
Krzysztof Justynski
Krzysztof Justynski
🇵🇱

Volkswagen Caddy Maxi Life in Montenegro

In fact, the Caddy broke down and we drove the Vito one day and the Charan the rest of the time. By no means was this a problem. Both cars were fine. On the rental, no questions asked. The experience was smooth, the contact was excellent. With all confidence, if I go back to Montenegro, I will use your site again.

July 2023
Oleg Chernoshtanov
Oleg Chernoshtanov
🇺🇦

Toyota Prius Hybrid in Georgia

Everything went well. The car was in good condition. No questions for the owner

October 2022
Dmitrii Usanov
Dmitrii Usanov
🇷🇺

Citroen C4 in Montenegro

Everything went well. Was satisfied. They delayed the delivery of the car for half a day, but for this day they did not take payment in the end.

September 2022
Kirill Avdeev
Kirill Avdeev
🇷🇺

Nissan X-Terra in the UAE

We ordered another vehicle with 7 seats, but Jetour was available. For me, as a lover of frame Japanese SUVs, it was an interesting experience. The car from the Celestial Empire turned out to be surprisingly new, quite fast, well controlled and fast. It lacked smoothness and spaciousness in the cabin, but for a week of new impressions more than enough! Loved the rental company, very friendly at drop off and pick up. It's just a pity they couldn't accept the full amount from the card (from Russian Federation), so next time I will prefer to pay the full amount through "Take Cars"

March 2024
Maciej Sobczak
Maciej Sobczak
🇵🇱

Subaru Forester in Georgia

Everything was perfectly fine. The car owner was always on touch with us. When we arrive to the airport, driver already wait for us. In the end was the same. Owner of the rental company take the car personally. We left the car super dirty, but it also wasn’t a problem. I’m glad that we choose this rental company. Best regards Maciej

July 2022
Kamil Akhmetshin
Kamil Akhmetshin
🇷🇺

Mercedes-Benz B200 in Georgia

We rented a Mercedes B200 for 4 days. Very competent support resources throughout the process (selection, reserve, use, delivery cars). Drove 800 km across beautiful Georgia. As agreed, the car was waiting at the airport with a friendly and polite employee. The car has excelled in comfort, dynamics and efficiency (7.5 l / 100km, taking into account the traffic jams in Tbilisi). I will use the local car hires service in other countries on the next trips. RECOMMEND 100%

May 2019
Alexey Diyachenko
Alexey Diyachenko
🇪🇪

Renault Clio 4 in Montenegro

Thank you, in general, there were no problems, except that they forgot the second car seat for the child, they brought it in half an hour, but, of course, from a different weight category, however it happens all the time, rarely, when two identical

October 2019
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Frequent Questions

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What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

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