What our users say

Real feedback on rental experience with us

Boris Bunkin
Boris Bunkin
🇷🇺

Mercedes-Benz CLA-Class in Montenegro

Everything was all right! Thanks for the assistance!

August 2019
Oleg Koriakin
Oleg Koriakin
🇷🇺

Volkswagen Touran in Montenegro

All was good. An unusual procedure for transferring and returning a car, but everything is very simple. In the distance, clearly in time and at the address indicated by me. In the distance auto Goran quickly gave feedback connection. The condition of the car, in principle, is not bad, it corresponds to its age. I managed all the ascents and serpentines without problems (5 passengers and luggage), although the oil temperature rose significantly on a long rise. In general, the impressions from using your service are very positive, but at first there were some doubts. I saved a lot on rent, although I was embarrassed by the prepayment without a preliminary opportunity to inspect the car. Cons: There was no USB charger for the phone in the car, so more often I had to charge the phone for navigation.

October 2021
Sergei Voronin
Sergei Voronin
🇷🇺

Renault Megane in Turkey

Rented a Renault Megane for 4 days in Turkey in October 2023 through LocalCarHires.com The procedure of choosing and ordering a car is simple and clear. The manager was always on call in vatsap, ready to help and answer questions We gave a welcome discount of 3% on the first order by promo code The initial payment of 15% paid in rubles from the Russian card. The rest in cash currency upon receipt of the car. The car was fresh (July 2022gv) with low mileage. Technical inspection was passed the day before the lease, the marks in the passport were present. Spare tire and tools were available. The car on the road did not fail. The procedure of registration of the car took about an hour in the office of the rental company (taking into account the cleaning of the interior of the car). We were given tea and coffee, souvenirs. Impressions from ordering, renting and traveling are the best!

October 2023
Andrey Fedorov
Andrey Fedorov
🇷🇺

Nissan Sunny in the UAE

I monitored various sites, and chose this one because other aggregators do not accept Russian cards. The price here was a little more expensive, but there was no deposit. The car was delivered to the airport as I had ordered. Upon arrival we called and met at once. The car is new, the mileage was 6,5 thousand kilometers. The engine felt quite weak, but it is economical and the trunk is big. When returning the renter was half an hour late, so I advise you to return with time to spare. I also advise you to change money into dirhams before getting the car, so that the necessary amount was without change. I recommend Localcarhires and this rental company.

August 2023
Valentin Parakhnevich
Valentin Parakhnevich
🇷🇺

BMW 420i Cabrio in the UAE

Everything went perfectly. The car was delivered on time and picked up on time, no issues.

May 2023
Anton Shurakov
Anton Shurakov
🇷🇺

Citroen C4 Grand Picasso in Montenegro

The car was replaced with a Volkswagen Touran. The rental went well, the car was in good condition. No problems

October 2022
Artem Petrov
Artem Petrov
🇷🇺

Renault Duster in the UAE

Ordered a Renault Duster 4x4 for the day, but in fact brought 2008 Peugeot monopride. The car is fresh, no deposits were asked for, I didn't catch any fines during the day. There were some minor hiccups with the delivery of the car (the driver was late), but fortunately everything went well. Thank you very much to TakeCars and Rodi's team! I will use them again!

February 2024
Vitaliy Garazha
Vitaliy Garazha
🇺🇦

Peugeot 307cc in Montenegro

Things are good. The lease was quick and easy. surrender is easy too. The price is adequate. The car is in good condition. There were no problems. The only thing is that after 2 km I ran out of gasoline. They handed it over to me with an empty tank. And it was necessary to immediately look for a gas station. Consider this before renting out so that you have a full tank. My relatives will also rent a car in Budva in September. And I will come to Podgorica again in November. Therefore, I will book the car again.

August 2021
Pavel S
Pavel S
🇷🇺

Nissan Note in Cyprus

Everything went well. The car was brought and picked up on time, it corresponded to its characteristics, externally and in the cabin it was clean, technically sound. The day before the end of the lease, at the request of the lessor, the car was replaced with a more comfortable one on the same conditions, moreover, he took upon himself the costs for the difference in fuel levels.

September 2021
Rahul M malpure
Rahul M malpure
🇦🇪

Ford Fusion in Georgia

All went great.

August 2023
Aleksandr Kondratev
Aleksandr Kondratev
🇷🇺

Nissan Note in Cyprus

In general, everything is fine, the car itself is even better than my expectations, there were no problems. The owners of the car are also adequate. well, in terms of convenience, your site is the best that I have seen in Cyprus). There were small chips (but the overall look of the car is excellent) the car itself is not new 70k mileage, everything was clean, everything worked as it should

October 2021
Stanislav Zborovskyi
Stanislav Zborovskyi
🇺🇦

Nissan Micra in Cyprus

Everything is super, met with a sign and on time.

November 2021
Artur Lechicki
Artur Lechicki
🇵🇱

Renault Clio 4 in Montenegro

Hi. There were some problems as Clio was not starting 1st day. After we came to our spot. They changed the battery but Next day again same problem. We got another car Touran tgt was later switched to Skoda Fabia. So bad luck in the begging but renting company acted quick so in general I have a positive impression 👍. Thank you for your support and service. Regards / Artur

July 2022
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Frequent Questions

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What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

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