What our users say
Suzuki Swift in Cyprus
Thanks! Everything went great, however, it was not a Suzuki Swift, but a Nissan Note, but this is even better. I am very pleased with the service, the car was picked up / handed over at the airport, not even in the parking lot, but right next to the exit from the terminal. Lack of collateral and deductible is ideal, I will continue to choose the same options. Before that, I used other rental services, but during the pandemic they became significantly more expensive. I didn’t like only one thing - the need to wash the car before delivery. It's easier for me to pay the top ten, because on the way to the airport it is unpleasant to stand in line for a car wash at a gas station and be nervous about lost time.
Opel Vivaro in Montenegro
I've rented Vivaro through Your website, but finally I didn't get that car. One day before arrival to Montenegro I've received message on Viber that there is technical issue with Vivaro and they ar trying to find other vehicle which suits my expectations. There was no 9 Pax van available and they asked me is the VW Caddy Maxi OK for us. Basically I had no other options so I had to agree. The only problem was to fit all the bags and suitcases inside. Generally, the car was OK, but I think it is not OK to pay for 9 Pax van and receive 7 Pax in the same price. Also two days has gone before I've received kids seats, which should be provided from the beginning. I would say it was not so bad, but far away from perfection.
Fiat Egea in Turkey
Hi everyone. I rented a car for traveling around Turkey via http://LocalCarHires.com. I chose the option on the site, made a prepayment, in 30 minutes the voucher came to the mail. On arrival contacted the rental company, gave the latest car with a mileage of 30 km. (thirty), paid in cash dollars.I recommend this service to everyone, the next rental only through them.
Honda Civic in Thailand
I’m strongly dissatisfied about rental car company. I ordered Honda Civic 2020 two months ago and company representative said the last car we had is Toyota Corolla Atlas. He gave me a parking ticket, showed me the car inside the airport parking pool. He gave me a ticket and left immediately, so I must pay 50TBH for parking. Everything is bad
Subaru Crosstrek in Georgia
rented in June '22 Subaru XV. A new car arrived, with low mileage and good equipment. They brought it to our apartment. Managers were always in touch. I recommend it!
Citroen Space Tourer in Turkey
It was awesome 👌. For the first time in my life I was driven so big car) Staff were very friendly. Everything was great. No complains, only positive emotions
Renault Megane Cabrio in Montenegro
Thank you, everything went well. Polite driver, good car. I liked everything
Mazda 6 in Armenia
A very good company to rent a car in Yerevan. Used localCarHires services last week and was very satisfied!!! Regarding the car itself, I received the car in a new body, which was a pleasant surprise. The car was clean, comfortable and fully equipped. There were no problems during use and the car performed well on the road. The rental prices were also very reasonable and competitive. Compared to other companies, localCarHires offers very favorable rates, especially considering the quality of service and cars. Overall, my car rental experience with localCarHires was excellent. I recommend this company to anyone who needs a reliable and convenient way to get around, especially in an unfamiliar city or country. Many thanks to localCarHires for the wonderful service!
Mercedes-Benz Vito in Georgia
everything was fine, they delivered and picked up the car for free, a few weeks before the start of the lease they changed the car to another without any problems, they didn’t take a deposit. The tires are in good condition, the brakes are braking, the engine is running. The car is old but great for the price. Oh, also went to a meeting and moved my lease for a month after the airline canceled my original flight
Citroen C Elysee in Turkey
Everything went well! Great company, we booked a car for 2 weeks. We were able to rent the exact car we chose on the website. They offered to take out insurance with full coverage, which we did. The car is new, clean, economical. The staff is smiling and friendly. During the rental we had to replace the front brake pads on the car, we went to the car service center, where we were given confirmation of the repair. When we handed over the car we were reimbursed for all expenses without any problems. We will definitely book a car with you next time we travel! 🙂 🙂
Citroen C4 in Montenegro
Host wasn't very friendly from the beginning. It was very hard to arrange giving the car back. Car was gives with empty tank Back tires were very worn, hopefully not much rain during the stay. It was advertised that there would be a cool box to keep food fresh but not present. And more importantly the car was defective and didn't in my way to the airport at 5 am the last day so I had to run get a taxi with all of my stuff at my cost of course
Skoda Fabia in Montenegro
The car is in good condition. Clean. Registration and return - in a clearly agreed place and on time. The aftertaste from the service is favorable.
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.