What our users say

Real feedback on rental experience with us

Fouad Al saidi
Fouad Al saidi
🇬🇪

Audi Q7 in Georgia

I had a great experience with this company. The car was in very good state. I love the fact that the service was 24 hours so you could pick up your car anytime. I highly recommend it!

October 2019
Antoni Awramienko
Antoni Awramienko
🇵🇱

Ford Escape Hybrid in Georgia

I rented Ford Escape. The car was in a good condition and very reasonable price. The owner was kind and helpful. The car matched my expectations and enabled us to drive on difficult Georgian roads.

September 2022
Aleksei Smirnov
Aleksei Smirnov
🇲🇪

Toyota Yaris in Montenegro

Everything was ok. I've got a car in time. It was replaced by škoda rapid, but for me it is the same class of car. No problem when I got the car back. There are a lot of cars without deposit and fully insured. Will use your service once again.

June 2023
Nazarii Sobchuk
Nazarii Sobchuk
🇺🇦

Ford Mustang GT V8 Convertible in the UAE

I wish it were better. There are no questions about the car. I didn’t like two things: 1. We received the car with 10 km of petrol left. We nearly died out while we found a gas station. Upon arrival, I wanted to relax and not to be puzzled where to find a gas station. As a result, we devoted half of the evening to this issue instead of just traveling on business. 2. Delivery of a car - a person is late, it is very difficult to communicate, he does not understand anything and can not get through in any way. We were late for the event due to a delay in submission. Delayed not inspection of the car, namely the arrival of a person. In the end, it wasn't even he who came. To be honest, there is no desire to use the service again. The experience is rather negative than positive. If the fuel policy is principled, they would have warned in advance, I would have paid for a full tank.

November 2021
Valeriy Vakhmistrov
Valeriy Vakhmistrov
🇷🇺

Subaru Forester in Georgia

Everything went well.

March 2023
Thibaud Van Hissenhoven
Thibaud Van Hissenhoven
🇧🇪

Subaru Forester in Georgia

The car rental from Tamuna and her husband was really good. The car was in good shape and the airport pick-up and drop-off went smoothly. Communication was good (mostly in Russian), and we got a fast response whenever we had questions. A++

August 2019
Englentino Rama
Englentino Rama

Renault Clio 3 in Montenegro

Very friendly and professional service. Definitely will use it again and recommend to everyone. Very satisfied.

January 2019
Yurii Shyika
Yurii Shyika
🇺🇦

Subaru Forester in Georgia

Good company! Rented 3 cars with delivery to Kobuleti. Cars were in good condition and delivered in time. Child seats available if needed. Great service, good cars, good price!

August 2021
Agnieszka Szpyrka
Agnieszka Szpyrka
🇵🇱

Skoda Fabia in Albania

Renting a car from Gerald was the best decision! The car was very efficient and handled very well on the demanding Albanian roads. Communication with the rental company was friendly and with clear instructions. The employee who handed over and picked up the car was very nice and friendly. I am delighted with the service and recommend these rental companies to everyone!

December 2023
Nikita Zakharov
Nikita Zakharov
🇷🇺

Chevrolet Camaro Cabrio in Montenegro

I decided to make a surprise birthday of my wife and take a ride for a few days. Those offers that I came across on the Internet, basically did not fit the event: either some old cars, or dead, or weak ones. I remembered that some time ago I threw a bookmark on this site (localcarhires). And to surprise, it found what he needed. Took the red color Camaro for 3 days. Well, everything feels clear: a cool American car, colorful, noticeable, sonorous. What is important to note: the idea came to me in the evening, at 6-7 o'clock, after 30 minutes I was confirmed to be present and by 10 am drove straight to the house. The service is very convenient. I was immediately after the order contacted in whatsapp, explained everything, clarified, discussed.... The car is in good technical condition, fully insured. We drove far enough on it, there were no problems. In general, I can leave a positive feedback about this service. By the way, my wife and I very often, up to several times a year, visit Montenegro. We really like this country. We come every time for 2 to 3 weeks and face the problem of renting a car each tie. Since we come for a long time, the issue of price for cars is more than relevant. Many times we googled and on one of the English-language forums found a positive review about this resource. Prices for compact cars that we are used to are a bit cheaper here. So we added this site to the bookmarks and now took the advantage. As I understand, through this site they rent their cars, including private individuals, which in itself is an interesting idea. This, apparently, allows you to avoid some expenses by distributors. We were very pleased. Thank you very much and wish you success.

April 2019
Kevin Jagr
Kevin Jagr
🇨🇿

Lexus Gx470 in Georgia

It was great! The car was working good and we were very happy that we rent this 4x4 car because in gudauri was a lot of snow. Unfortunately someone must have drove into the car while we were parking there for 3 days because the tail was a little bit scratched but I hope you could fix it.

January 2019
Olga Zubchenko
Olga Zubchenko
🇺🇦

Nissan Note in Cyprus

Everything was fine in principle, but the car seat was in a terrible state, dirty. The belt in the back seat also did not work, that is, there was no safety for the person sitting in the back. Car delivery is at a good level. Brought and picked up as agreed)

November 2021
Dmitrii Zaitsev
Dmitrii Zaitsev
🇷🇺

Renault Clio 4 in Montenegro

It went great. Everyone is happy. Instead of a clio, they gave a fabia combi. But this is not a minus. Maybe even a plus). Another trip in a couple of weeks. Will use again

November 2022
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Frequent Questions

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What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

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