What our users say
Skoda Fabia in Montenegro
Everything is fine, but they gave a substitute for Renault Scenic, so on receiving recoil without question, everything is fast. The only thing is that the car was dirty, they did not have time to wash it.
Subaru Crosstrek in Georgia
Amazing service and prices. Company brought the car to us to Kutaisi and we returned it back in Tbilisi. Great car, very responsive person available at all teams in case any issues. Allowed us to return car 3 hours later than agreed without extra fee and person who took the car back offered us to bring to our hotel. 5/5
Subaru Forester in Georgia
Everything went well enough. The only surprise was the demand to return the car washed - it was in the contract somewhere below, in small print, the distributor did not say anything about him at the beginning, and I myself overlooked. But the question was 20 GEL, so it didn't really upset.
Suzuki Grand Vitara in Georgia
We were satisfied. All was okay. Liked the pickup a lot. DIdn't have to wait for anyone. Rate this as 10 out of 10. The only minus is – the remote key wasn't working and I couldn't understand right away how to lock the car.
Nissan X-trail in Georgia
Booked this car in Tbilisi for 9 days) Nissan X-trail. The car is great - a working horse) did not let us down) everything was clear, honestly and with no hidden pitfalls! Great guys .... I recommend them to everyone!
Skoda Fabia in Montenegro
Thanks a lot for fast and easily car rent! Good and comfortable car! No deposit! Great online and physical support. Highly recommend!
Peugeot 301 in Greece
We are delighted with the service, the serviceability of the car and everything that allowed us to rest comfortably. The girl Natalia, who brought us a car towards us, was polite, courteous, attentive to all our questions. We are very satisfied with your project and the work of all employees. Hello Natalia)
Renault Duster in the UAE
Ordered a Renault Duster 4x4 for the day, but in fact brought 2008 Peugeot monopride. The car is fresh, no deposits were asked for, I didn't catch any fines during the day. There were some minor hiccups with the delivery of the car (the driver was late), but fortunately everything went well. Thank you very much to TakeCars and Rodi's team! I will use them again!
Toyota Yaris in Montenegro
Everything was ok. I've got a car in time. It was replaced by škoda rapid, but for me it is the same class of car. No problem when I got the car back. There are a lot of cars without deposit and fully insured. Will use your service once again.
Citroen C4 Grand Picasso in Montenegro
Everything was good, it means the easy set up in your website, driver was waiting in airport, he described everything about car and he gave a key! We had some issue with one of children seat and I was discussing with operator about this through WhatsApp (seat didn't hold in the seatbelt) Finally, the driver came back and we changed this children seat for new one (booster)! These children seats were quite old but on the other hand the price for rent a car was really down, so I won’t want to write about some small damages in the car! Car worked normally, it was quite comfortable and it helped us did our trips well! Return of car was without some problems respectively operator wrote that we could only give a key on tire and he wished a good flight! So, Thank you for your services and we can to recommend your rental portal for next turists! 🙋🏻♂️
Renault Megane in Montenegro
Everything went well with the rent. We delivered the car on time (even earlier). True, on the second day the sensor lit up - “adjust the tire pressure”, although everything was in order with the pressure. First, they stopped at gas stations and checked, then they stopped responding to it. The rest parts of the car worked fine. We handed over the car at the Tivat airport - they just left it in the parking lot. The owner responded quickly to all messages.
Toyota Yaris in Montenegro
I was globally happy with the rental, except two things: I ordered a car advertised as with GPS included + with manual transmission. And i finally get a car without GPS and with automatic transmission Having no GPS is quite annoying when you travel abroad and have to use instead your mobile - which may cost a lot due to the roaming.
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.