What our users say

Real feedback on rental experience with us

Maria Parakhina
Maria Parakhina
🇺🇦

Toyota Vitz in Cyprus

Everything went great! I can 100% recommend this company. I don't understand why there are so few reviews .. Renting a car for the entire vacation is the best solution when planning your travel around the island. We have traveled almost all over Cyprus and fell in love with these wild beaches, cliffs, cozy mountain towns and wineries. You can't take a bus like that) I had a small white Toyota, I liked it! The car was delivered on time, paid the rent for 14 days on the spot, signed an act. We also agreed on the time and place of transferring the car back without any problems. I want to express my deep gratitude for the trust, since I only had a year of driving experience and usually car rental companies in Cyprus refuse to rent. The car was taken back without any problems, I said goodbye to the ideal Cypriot roads, let out a tear .. I miss it already))

September 2021
Vitalii Avdieiev
Vitalii Avdieiev
🇷🇺

Mercedes-Benz B200 in Georgia

We took this car from July 21 from the office. Returned at the airport on August 4. Family of 4 people + 2 suitcases. We traveled 2171 km throughout Georgia. Tbilisi - Sighnaghi - Vardzia - Kutaisi - Mestia - Batumi - Tbilisi. There were no problems at all. Low petrol consumption for a 2.0 liter engine. Fast car delivery and even faster return. Greatest service and attitude. Strongly advise to everyone!

August 2019
Martin Petkov
Martin Petkov
🇧🇬

Renault Megane in Montenegro

Everything was perfect and smooth. Goran was waiting for me at the airport, explained me everything needed etc.. I am very satisfied

June 2022
Arturs Krumins
Arturs Krumins
🇱🇻

Mitsubishi Pajero Io in Georgia

Perfect! I recomend renting car from Irakli! We were in hotel in the morning and the guy come after us, there was no need to look for taxi to get to the airport. Car served us very well on all kind of roads and "off roads". One night while we were in hotel someone crashed into the car (see the photo) but everything turned out well. We called police, spent 3 hours dealing with police, car was parked under a video camera... No problem for us after that. Good communication with manager. I have nothing bad to say... 😀👍

March 2019
Damir Gainullin
Damir Gainullin
🇷🇺

Toyota Yaris in Montenegro

Everything is very sad to be honest, well, at least the deposit was returned and thanks for that. The car was booked in 2017, given in 2012, after I wrote, they replied that there is one that is not busy and we give it, I almost have to say thanks that they gave it ((. I rented nothing for 2 months. And first I booked a completely different car and they didn’t confirm it by writing that it costs 3 times more. According to your conditions (your site), if the car claimed by the scam is not provided, you must provide a similar or better one, which did not happen. And so, well, it seems like we’ve left but okay ... I will put 3 only because I did not answer for a long time and talked, and so of course it would be lower. Thanks.

September 2021
Agnieszka Szpyrka
Agnieszka Szpyrka
🇵🇱

Skoda Fabia in Albania

Renting a car from Gerald was the best decision! The car was very efficient and handled very well on the demanding Albanian roads. Communication with the rental company was friendly and with clear instructions. The employee who handed over and picked up the car was very nice and friendly. I am delighted with the service and recommend these rental companies to everyone!

December 2023
Alexander Stamov
Alexander Stamov
🇷🇺

Skoda Fabia in Montenegro

5 out of 5 points. Auto provided in excellent condition. The manager is very polite, the driver who delivered the car is also very friendly. We are very satisfied. Thanks!

August 2019
Nizar Noaman
Nizar Noaman
🇦🇪

Mini Cabrio in Montenegro

Everything was perfect. Very easy to meet the car owner. The car was in good condition and very easy drop off at the end. 10/10 over all

August 2022
Anton Hamolka
Anton Hamolka
🇧🇾

Toyota Yaris in Crete

Everything went perfectly. We were given a Peugeot 208 with 750km on it. Almost new.

July 2023
Andrei̇ Shamparov
Andrei̇ Shamparov
🇷🇺

Fiat Egea in Turkey

Hi everyone. I rented a car for traveling around Turkey via http://LocalCarHires.com. I chose the option on the site, made a prepayment, in 30 minutes the voucher came to the mail. On arrival contacted the rental company, gave the latest car with a mileage of 30 km. (thirty), paid in cash dollars.I recommend this service to everyone, the next rental only through them.

June 2023
Iurii Novytskyi
Iurii Novytskyi
🇺🇦

Porsche 718 Boxster S in the UAE

I liked everything the car was delivered at 10:00, I forgot and only woke up at 10, but they waited for me, they took me away too at 10, I gave it with a full tank, there was a Gas Station nearby, everything was convenient on the Site, I immediately chose the model that I liked, 2 people wrote to me they explained everything in vatsap in detail, the car is just emotions, I have Kaen in Kiev, I thought to take a boxter as a second car, but I think it won't go for Kiev, but for Dubai, the very thing, you won't go with an open roof during the day, it's very hot, although some are desperate they drive (they also took a convertible, you can immediately see ours) and in the evening ride in a thrill, but if it's already uncomfortable on the highway above 100 km, I'm generally satisfied with the car and the service, I hope next time I'll take something better or if I live far from the center Something simpler for the entire stay, a taxi is expensive to go far, it's easier to take a regular car, I'm waiting for you to return the deposit, I hope there are no fines, I tried. And it's also important to keep track of the km, I dashed off 230 km from 250 available

October 2021
Valerii Hirich
Valerii Hirich
🇺🇦

Audi A3 in Montenegro

Everything went well, the consumption pleases, the car did not fail even once and became an excellent addition for photos in the already beautiful Montenegro) thanks By the way, on the 3rd day, an error in electronics and tire pressure popped up. I pumped up the tire, there was less than 1 atmosphere in the rear left, but the error did not go away. Well, a new electrician appeared and also did not go away.

September 2021
Julia Filatova
Julia Filatova
🇷🇺

Suzuki Swift in Cyprus

I liked everything, received and handed over the car at exactly the appointed time, the car is completely serviceable, clean, comfortable, the tanks of gasoline and washer fluid are filled. The advice from the employee was very helpful, which greatly facilitated the adaptation to left-hand traffic.

September 2021
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Frequent Questions

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What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

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