What our users say
Citroen Berlingo in Turkey
everything was at the highest level, the only thing I'm waiting for is a $200 deposit. But in general, everything is positive, I will still use your company
Mitsubishi Outlander Sport in Georgia
At the last moment I changed the date and time of taking the car, we offered a subaru crosstrec, I did not regret it for a second! Trip to Batumi (old city) with their traffic jams and driving style, subaru was more comfortable (size of the car) in the city. And on the serpentines in the mountains its 160kw and size only pluses with oncoming traffic!!! Communication was just super (although a little late on the return, even advised not to rush).Pleasantly surprised fuel consumption (7.5) average for the trip. I advise everyone! Next time - only at them!
Volkswagen Touran in Montenegro
Good day. Everything was good, the service is very convenient, the price is adequate and there is a choice. The car was brought to the specified time, although they forgot about the child seat, but very quickly brought it after a reminder. Very convenient to pass the car - the keys at the reception and all. I think I will use LocalCarHires and further on traveling around the world. The car is not in bad condition for 5 year old one. The price corresponds to the state.
Peugeot 208 in Montenegro
Thank you, everything was good, great communication with the car owner - Goran. Met us in the airport with the car ready. Also helped us with additional insurance in order to drive to nearby countries.
Citroen C3 in Crete
Agent from Citroen met with a sign at the ferry! The car was new, explained everything, suggested!
Nissan X-trail in Georgia
No problem got the car, everything was clear and quickly registered. In the same way quickly and clearly, returned it. The car is in good condition, there were no problems during trip. After the car return, the guys helped us in one minor issue. Thank you very much. If ever rent a car in Georgia with children, I’ll definitely turn up here.
Volkswagen Golf Cabrio in Cyprus
I am very glad that I rented it from you!!!! 👍 Now I recommend it to everyone. 😉
Toyota Yaris in Montenegro
I will write the pros and cons. pros: 1. there was no our car, they called us and offered another, until ours appeared (one day). 2. polite employee, pleasant communication. 3. punctuality. the car and the first and second were brought on time. 4. the technical condition of large units (engine, brakes, gearbox) was in good working order, at least from the driver's point of view. the box was not "stupid", the engine did not fail, the brakes worked properly. minuses: 1. both the first and second cars were not very new. or rather not at all in a new one, although the Toyota was only three years old, but it was in very strong scratches, chips. in the Audi (which we were given on the first day) there was a crack in the windshield, and one rear door was not closed with the central lock. also, the trunk did not open there, at all, in general, in any way. 2. cleanliness. The Audi interior was stained with .. I don't know .. with salt? sea water? sweat ?. that is, no one at all takes care of the cleanliness. small debris on the rugs. before handing over the Toyota, we washed the car and it was much cleaner on delivery than when it was handed over to us. 3. there was no washer in the car at all !!! I had to buy it for my own money, as the roads are dusty in places and without a washer. 4. price. as it turned out, it is slightly higher than the market for such a state of the car.
Mitsubishi Outlander Asx in Georgia
Great service and great car. Took car for three days to explore the region of Borjomi and go to the north. Fast online booking. For the first time in my life, the opportunity to receive and deliver the car to the specified address. Charge is minimal, and evident convenience, considering there's 4 of you with luggage. Technical support online. A necessary thing (dangerous roads at this time of year). I will recommend you to all!
Toyota Yaris in Montenegro
The service is excellent, the car was replaced for free with a more expensive option (C-HR instead of Yaris), brought to the hotel and was taken there, and at my request a little ahead of schedule. I was pleased with the condition of the car, both in terms of the technical part and the cleanliness in the cabin, even the smell was pleasant. External examination at the stage of return without nagging, just inspected in a circle and taken away. Rented through localcarhires. Everything is super, I recommend
Toyota Auris in Montenegro
everything was perfect, the car was delivered on time. There were no complaints
Subaru Forester in Georgia
The rent went great. We were met, showed and explained everything. There were no problems with the car.
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.