What our users say
Subaru Forester in Georgia
The car was driven clean, clearly in time. Everything in it works. Technically, of course, you can get used to the suspension and transmission, but given the quality of the road in Georgia and its low speeds, the car worked with a bang !!!!! THANKS.
Ford Escape Hybrid in Georgia
Yes, everything is great) We liked everything) The car met all our expectations and withstood all the way)
Subaru Forester in Georgia
We were whery satisfite whit a car and servis, we have a Nice trip whit a car, everything it was ok. The staff were helpful and Kind. We pickt up a car in office in Tbilisi and returnet in Batumi. Thank you for you kindness. We would definitely recomend your agency to others. Thank you!
Nissan Pulsar in Corfu
I am satisfied, thank you. An employee of the company phoned me after the flight landed, met me at the airport and took me to the office. After returning the car, he drove me to the airport. The pulsar was under repair, I was offered a micra. The car was in good working order and met my expectations.
Mercedes-Benz E200 Cabrio in Montenegro
The car was delivered to us on time directly to the hotel. Very good customer support. Everything went perfectly!
MG Motor 5 GT in the UAE
everything went perfectly. we stood for a long time at passport control on arrival, picked up the car an hour later than it was specified when ordering. as agreed in advance, we paid the remaining amount in cash. we filled out a rental form, photographed the car from the outside and inside for all the chips and scratches, gasoline level. We asked how to leave the parking lot, the man showed us the receipt, we attached it to the parking lot, paid 13 dirhams for the previous day (apparently the car was brought there in advance). there were no problems with refueling. our navigator also worked well everywhere. by and large we needed the car to get from Abu Dhabi to Dubai and back, and to go to amusement parks with children, so we did not drive much. When we handed over the car we wrote to the operator on WhatsApp, he explained where to come and where to wait for the driver to pick up the car. when handing over the car we paid cash for the toll roads, there were no fines. we handed over the keys and flew home. we are very satisfied with the work of the rental company. we only have questions about the car itself, probably we should have chosen a better, newer and more expensive car from the beginning, it turned out a bit different from what we are used to. It seemed that the car was dirty, the windshield glass was a bit cloudy, as if oil, well, and the ride felt like the car had not been in service for a long time. for us it was not critical, as we did not plan to drive a lot, from hotel to hotel only, so we did not bother. next time we will choose a car of another brand, more expensive. Overall I can give 4.5 out of 5 points. we will contact again
Mitsubishi Pajero in Azerbaijan
The car was of course, for 19 years very tired ;)))) at first a little upset, but when I drove, everything worked properly!!!! So I am satisfied with the trip, the guys who delivered the car were very friendly and responsive!!!! In the end I was satisfied with everything!
Hyundai i20 in Montenegro
Everything went perfectly. I liked everything, the manager is a nice guy. The only thing is that it would be more convenient to receive and return a car with a full tank. From experience, I can now recommend taking a car with a diesel engine in Montenegro. For mountainous terrain, this will be better.
Skoda Fabia in Montenegro
Everything went well. By car: no complaints. The car body is clean, the interior is clean, which is nice. Pleased with the relatively new child seat, working properly. This is important for those with children. Drove on time. Contacted in advance. The return is also no problem. In general: everything is clear, without surprises. If we come again, then we will probably return to them. Thanks!
Mitsubishi Pajero Io in Georgia
The car is simple, but what you need. Everything was great, we got wonderful emotions! Thank you!
Subaru Forester in Georgia
Thank you for your interest. First of all, I got a car a year older. And after several days of driving, it began to stall while driving. After my conversation with the owner of the car, a few days later he exchanged it for a newer and better one. In the end, everything was great and we enjoyed our trip around Georgia. Thanks.
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.