What our users say
Nissan Note in Cyprus
Excellent car rental company, worked everywhere clearly. The car came the one I ordered. Clean (only from the sink) well-groomed, without any visible damage. Special thanks to Alik and his father, a clear meeting and seeing off at the airport, promptly answered all questions: they took a car with two child seats, Alik found out the exact height and weight of the children and picked up the right seats. I recommend choosing this company and thank you again!)
Hyundai i20 in Montenegro
Everything was fine with the rent. We took Hyundai i20 this month. The car was in excellent condition, there were no comments on work and bodywork. Everything matched the description. The managers are friendly. As soon as they arrived, the manager with a sign was already waiting, and everything was done quickly. When we were taking it, the manager was also waiting, we passed it in five minutes. Good company, I recommend it.
Toyota Prius in Georgia
Ordering a car was easy. It was delivered with a slight delay but it was caused by the previous user's delay. The car was clean and served its purpose. Pick up of the car was on time and the transfer went without any problems. Recommend!
Audi A3 in Montenegro
Everything is fine! Thank you! We were met at the airport on time, they showed us the typewriter, they told us everything. We were in touch throughout the lease. Delivery of the car also took place without any problems.
Nissan Note in Cyprus
Everything was great! The car is in excellent condition, clean and comfortable! But as I read reviews from previous users - they brought the wrong child seats, the next day I drove into the office and changed.
Renault Symbol in Turkey
thank you we received a Fiat Egea diesel car, even better than we ordered. Delivered on time, the car 30 thousand mileage in good condition, drove dynamically. But Fiat Egea always has a problem with the sensors, they pop up, but the performance is not affected. We have the third vacation and the same car Fiat Egea, we are satisfied with it. We are happy with the service, everything is as agreed. I recommend to contact, the best conditions online in our case.
Nissan Sunny in the UAE
Thank you, everything went very well. The car was promptly delivered to Sharjah airport, even before the scheduled time, the flight was postponed for half an hour - but we did not wait. The car is almost new, the staff was friendly, helped to sort out everything, drove to the gas station, and then drove ourselves to Ras el Khaimah. For 2 weeks we drove more than 2 t. km, we were everywhere, even in Abu Dhabi. We returned the car just as quickly at Sharjah airport. We recommend the rental company and your website to our friends. We had a great vacation in the summer heat thanks to car rental. Also, I would like to note that in BM beach hotel the staff and administration were interested in our car and were very surprised at the conditions for which we rented it. We consider very inexpensive and as convenient as possible, compared to other countries.
Volkswagen Polo in Montenegro
Everything was good. The car was delivered to my hotel and the communication through WhatsApp was easy. The car itself was in overall good condition. The drop off at the airport was easy and quick. Overall a good experience. Would consider choosing this car again on my next trip to Montenegro.
Toyota Prius in Georgia
Car was good,very comfortable and so economic.No problem on the way,so i can give real 5
Nissan Note in Cyprus
I booked through the Nissan Note website, but they gave me a Ford Focus. Nobody agreed with me on a replacement. The external condition of the car was bad, the interior was dirty. Order confirmation did not arrive in the mail. And when I received the car, I did not have any document or information to somehow prove that I had not booked this car.
Mazda Demio in Cyprus
Mostly - everything went well - there were no difficulties. In fact, I got a Mazda - and it was a little "tired". I had to carry one suitcase in the cabin ((( In principle, the company from which I took the car is sane, adequate, they warned in advance that the Nissan had technical problems and immediately offered to replace the Mazda, and this is a huge plus. Well, the car park would be fresher
Nissan Micra in Crete
Thank you, everything is fine, the car was delivered to the hotel at the specified place and time, the car was in average condition…. satisfied !!!
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.