What our users say
Toyota Aygo in Montenegro
Our plane is arrived a little bit earlier. When we came out they were waiting for us with a name table. They accompany us to the car, we've checked it, it was very clean and okay. We reserved the automata Toyota and also rent a wifi. Everything was ok. Absolutely recommanded! Thank you very much the correct business!
Subaru Forester in Georgia
the car was very good and comfortable. We did not face any issues regarding the car. Also the owner of the car was very kind and helpful. We will surely recommend renting the cars through your website.
Renault Clio 5 in Turkey
thank you for your help with the rental . Everything went great , we were met , I learned the car quickly ) also when I gave the car back everything went great and fast , I was delivered to the airport for the flight ) thank you all great 👍 I will turn again 🤝
BMW E92 in Cyprus
Everything is super! Thank you for the car provided and the excellent service. I liked everything, the car is in good condition, no problems. Many thanks to Alik for the quality work. As soon as I return to Cyprus, I will only apply to this rental service. Thanks again! Recommend
Hyundai Kona in the UAE
Overall everything went great and I was satisfied. The car is good, in good condition. It was a different brand, but of the same class, so it was not critical. The only thing that confused me was that they did not give me any documents for the car. They promised to send it on WhatsApp, but I drove for 2 weeks without documents). At the end of the rental there was a strange situation. It was Sunday morning, I came to hand over the car, but the office was closed, the phones were disconnected, although the day before, on Saturday, we contacted and confirmed the completion of the lease. I ended up leaving the car at the office with the keys in the cabin, a video report was sent to the contact numbers. Otherwise no problems and I was satisfied with both price and quality! Will definitely contact you in the future! Thank you!
Nissan Note in Cyprus
Everything went well. The car was brought and picked up on time, it corresponded to its characteristics, externally and in the cabin it was clean, technically sound. The day before the end of the lease, at the request of the lessor, the car was replaced with a more comfortable one on the same conditions, moreover, he took upon himself the costs for the difference in fuel levels.
Skoda Fabia in Montenegro
Everything went well. By car: no complaints. The car body is clean, the interior is clean, which is nice. Pleased with the relatively new child seat, working properly. This is important for those with children. Drove on time. Contacted in advance. The return is also no problem. In general: everything is clear, without surprises. If we come again, then we will probably return to them. Thanks!
Suzuki Ciaz in the UAE
I rented a Suzuki from February 22 to 25 of this year but received a Nissan instead an hour late from the appointed time. The car was in terrible condition, due to lack of time to wait for another car, I was forced to pick this one up and the first thing I did was go to the car wash. The fuel level was slightly higher than the empty tank, but I returned it with the same level. The driver who brought the car was very friendly. The manager with whom I contacted via WhatsApp kindly prepared all the documents in advance and receiving the car at the airport terminal took only a few minutes. After returning the car to the same place, I was told that after 14 days I could receive the cash deposit back. After two weeks, I contacted the manager about payment but could not get an answer for 4 days. in the end, after four days of silence, they told me that they meant 14 working days and that the period expires this week, and the money will be transferred to me on Monday of the next week, that is, March 18th. Overall I was pleased. Will I use the services of "takecars.com" again? - Probably yes. Thank you. Best wishes.
Volkswagen Up in Montenegro
Everything went perfectly. Drago is a punctual, pleasant young man. Met us at the airport upon arrival, the car was waiting in the parking lot. The car is compact, nimble, maneuverable, with low gas mileage. We drove it from Podgorica to Saranda along the coast, passed dozens of serpentines and back, he never failed. We are very satisfied with the service and the car! Just one small minus, there is no USB charging in the cabin, advise drivers to buy auto-charging for a cigarette lighter in advance, so that you don’t suddenly have a navigator. Otherwise, everything is fine. Thank!
Mercedes-Benz GLC-Class in Montenegro
everything was great. Meeting at the airport as agreed. Return back at the airport without delay. Car is in excellent condition. Whatsapp questions were answered quickly. I have only positive emotions.
Skoda Fabia in Montenegro
Everything went great, thanks! Convenient ordering, timely delivery and return, the car is in excellent condition.
Audi A3 in Montenegro
Everything was great! Everything worked in the car, the air conditioning is good. They brought him to the address in Tivat, took him away in the same way. Polite staff. 100% recommend!
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.