What our users say
Peugeot 207cc in Montenegro
Everything was great. The car was brought up on time. The car was clean and technically sound. Everything is great👌🏼 In the future I will contact and have already recommended you to my friends
Renault Megane SW in Montenegro
We liked the service, the car was completely satisfactory, the only thing the guys forgot to install a child seat, but they brought it in within 1 hour. So, in general, the service arranged. I will advise your service
Renault Clio 4 in Montenegro
We are very pleased with your service. Upon arrival, we were greeted and provided with a better class car than we had booked. The car has never let us down for 8 days. Getting the car back was easy. Many thanks We have already advised you to our friends! And next time we will definitely take it.
Citroen C4 in Montenegro
Everything was fine, considering that you were transferring the flight and the driver was waiting for me, it was very good. The car was in good condition and ran without problems.
Nissan X-trail in Georgia
No problem got the car, everything was clear and quickly registered. In the same way quickly and clearly, returned it. The car is in good condition, there were no problems during trip. After the car return, the guys helped us in one minor issue. Thank you very much. If ever rent a car in Georgia with children, I’ll definitely turn up here.
Mitsubishi ASX in the UAE
Everything went perfectly! The car we chose was clean, new and new! The driver was in touch with us before the rental and before the rental. Before the rental, the driver waited patiently while we looked everything over, answered all questions and explained everything to us no matter what we asked. A day's worth of fines were written which we assumed, of course we had unextended parking. It was agreed with the driver that we would hand him cash to pay the fine. The deposit was returned very quickly - and this is a big and fat plus. In general, very satisfied with your service ! Thank you for this
Fiat Egea Multijet in Turkey
We were very dissatisfied not so much with the car, but with Mr. Huseyin, who is a representative of the company that provides the car on the spot (Izmir airport). We flew from Antalya and indicated this when booking, including the flight number. Of course, we arrived at the domestic terminal. Huseyin came to meet us in the international terminal. As a result - unnecessary negotiations and lost time. He took us not to the parking lot of the rental company, but to some apartment building. Also he did not have a terminal for payment with a bank card, although in the terms of rental on the site was such a possibility. Then he took from us extra 10 euros for the passage of the car on toll highways, explaining that the car has a built-in transponder for automatic payment and that the amount will be deducted from it and it is just it. There was no information about this payment on the website when booking. The car was all mangled. We took 26 pictures of the damage to document the current condition of the car. But it seemed to drive, and time was a pity, so we decided to take the proposed copy. But after the same day we noticed how wiped the steering wheel and gear lever were. According to the contract the car should have been manufactured in 2022, but we took it in January 2024. A car can't look like this after 2 years of use. We started to look at its technical ticket, and it says that this car is not 2022, but 2018. So it's a different car than we ordered, even though it was the same model. The mileage was listed around 97000 kilometers, but such a wiped steering wheel and gearbox lever said that the car has passed much over 150000km. When we wrote to Hussain about it, he just said that the 2022 car was being repaired and he couldn't give any discounts for an older and beat up car, nor could he change it. In normal rental companies there is a rule, according to which, if the ordered car is not available for any circumstances, then the customers are given a similar or better, but never worse, as we got. And Husein did not say it himself in advance, but tried to hide it. Also with time we realized that the wiper blades and left window washer did not work in the car. Fortunately at least this after a conversation with Hussein managed to eliminate, but for this we had to drive ourselves to a certain car service and again spend our vacation time. In general, we do not recommend dealing with this car supplier (Hussein) and his company.
Mercedes-Benz A180 cdi in Montenegro
My opinion about renting this car is ambiguous. To begin with, I was not met at the airport, although the owner offered this service and this greatly influenced my choice. However, it should be noted that my taxi expenses were discounted from the remaining payment for the car. But the fact itself made me nervous and I wasted quite a lot of time waiting. By itself, the car is not bad, but its condition was expected to be much better. The power window button on the driver's door was broken (I can't imagine how it could be broken), so at every paid parking place I had to get out of the car for a ticket. When the car was started in the morning after a long parking, the sound of a slipping belt was noted, while turning on the go, there was also an extraneous low squeak of high frequency. Also on the instrument panel showed a message in German about some kind of malfunction. Since I do not know German, I had to call the owner of the car and find out the cause of the fault. I was informed that the instrument panel transponder states that there is no connection with the pressure sensor on the wheel and this does not affect the safety of the machine. The hatch in the roof of the car did not close completely. In connection with the foregoing, I had doubts about the car’s good condition, although the owner insisted that all of his cars were in good condition. In general, I first got a rented car in this condition. Despite the fact that when ordering a car, I chose the option to travel outside of Montenegro, the document for traveling to another country was not provided. The site states that the owner supports communication in Russian, which is not true. When the vehicle was handed over to me and when I subsequently asked for clarification about the cause of the malfunction, the staff of the rental agent tried to communicate in English. In spite of all the indicated disadvantages, there is one big advantage – I still drove this rented car to all the places where I wanted and it didn't break. But if I come to Montenegro again, I will use the services of a more responsible rental provider.
Citroen C4 Picasso in Montenegro
There are no complaints about the rental, everything is fine, thanks. Probably 4 only because of the state of the Auto.
Subaru Forester in Georgia
contact with the operator was acceptable. indeed the car was changed for jeep and other operator provided the car but my airport was changed so It is not operator foult. The only fault was that remote locker in back Door was broken
Skoda Rapid in Montenegro
Everything is fine, we were on time at the airport, we even adjusted the time for arrival, issued it in 10 minutes, the car is clean, in working order, we drove around Croatia and Montenegro. Returned at the airport in three minutes, everything is fine.
Peugeot 307cc in Montenegro
Things are good. The lease was quick and easy. surrender is easy too. The price is adequate. The car is in good condition. There were no problems. The only thing is that after 2 km I ran out of gasoline. They handed it over to me with an empty tank. And it was necessary to immediately look for a gas station. Consider this before renting out so that you have a full tank. My relatives will also rent a car in Budva in September. And I will come to Podgorica again in November. Therefore, I will book the car again.
Fiat Ducato in Czechia
Everything went super! Well done guys, I didn’t have any cash with me, so an hour later they brought the terminal, the car was clean, everything went fine !!!! The deposit was returned immediately, it is generally a rarity !!!! Really well done guys !!!
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.