What our users say
Citroen Space Tourer in Turkey
It was awesome 👌. For the first time in my life I was driven so big car) Staff were very friendly. Everything was great. No complains, only positive emotions
Fiat Egea Multijet in Turkey
We ordered a Fiat car, but we got a similar Hyundai Accent with 155000 km of mileage. We were a little worried as we were taking the car for a long trip of 2000 km through the cities of Turkey. However, Hyundai did not let us down - diesel, fast and powerful car in excellent condition, roomy and comfortable - carried 4 people with suitcases through the country. The car cost us very little - 335$ for 12 days + deposit of only 50$. This amount included insurance full CASCO + (from everything in general) and delivery of the car to the hotel and pickup from the hotel (50$). We paid in cash, which is also very convenient for Russians. Be ready that 50$ of deposit will be fully paid for the toll roads and fines. The car is equipped with an electronic toll road pass system - you don't have to pay anything, you pass automatically, the bills come to the rental office. There are small questions about the service - we ordered a car with delivery to the hotel at 9 am. In the evening the manager contacted us on WhatsApp and tried to persuade us to take the car in the evening, as in the morning traffic jams and they will not have time to deliver it by 9. But in the evening we could not take the car, so we agreed on the morning, taking into account the traffic jams - 11 am. As a result, the car was delivered at 1pm. I was in touch with the manager Turan all the time, and it is obvious that the problem of delay is not in traffic - he said that he left the office in our direction only at 10:20 am, although he should have taken into account the traffic and left earlier. Because of the late delivery, our entire travel plan was disrupted and we arrived in Izmir at night. The car was given to us with a blinking gas tank light. But otherwise, the managers are quick to respond on watsapp, answer questions, not nagging when returning the car. Despite some difficulties, I would like to recommend this company, the prices are very nice, the employees are polite and friendly, our car was in excellent condition.
Toyota Vitz in Mauritius
Thank you everything is good, everything was fine. We got a call ahead of time and they changed it because the toyota was banged up
Mitsubishi Pajero Io in Georgia
That was great. The pajero was working as expected and evereything has been really simple (Check-in/Out)
Mitsubishi Outlander Sport in Georgia
everything went smoothly, I picked up the car when I was supposed to drop it on november 3rd in the morning, but I left it the night before because I didn’t need it anymore since I arrived earlier at destination. They accepted it and then everything was set. I got the car with full fuel tank, left it in the same manner.
Subaru Forester Limited in Georgia
Everything was fine, the car was satisfied. I'll contact you again just in case.
Skoda Fabia in Albania
Renting a car from Gerald was the best decision! The car was very efficient and handled very well on the demanding Albanian roads. Communication with the rental company was friendly and with clear instructions. The employee who handed over and picked up the car was very nice and friendly. I am delighted with the service and recommend these rental companies to everyone!
Nissan Note in Thailand
Everything went great for us. The car never failed, I received and returned the car at the office. There were no problems or delays. I was surprised that the 1.2l engine was enough for any hill. The trunk is quite roomy.
Mazda 6 in Armenia
A very good company to rent a car in Yerevan. Used localCarHires services last week and was very satisfied!!! Regarding the car itself, I received the car in a new body, which was a pleasant surprise. The car was clean, comfortable and fully equipped. There were no problems during use and the car performed well on the road. The rental prices were also very reasonable and competitive. Compared to other companies, localCarHires offers very favorable rates, especially considering the quality of service and cars. Overall, my car rental experience with localCarHires was excellent. I recommend this company to anyone who needs a reliable and convenient way to get around, especially in an unfamiliar city or country. Many thanks to localCarHires for the wonderful service!
Volkswagen Jetta in Georgia
Everything went perfectly. Loved the car, clean, comfortable It was only because of weak English that it was difficult to discuss the details of the reservation, but this is our problem Thank you very much!)
Toyota Yaris in Montenegro
The service is excellent. the car was almost new. Yaris 1.6AT hatchback. the owner Thomas is a normal dude - very adequate. recommend site
Suzuki Grand Vitara in Georgia
We are very happy with our car rent and our whole stay. To count in the service we got when the car didn't start one day, an absolute 5. - Easy to get in touch with. - Very good service even very far away from Tbilisi. - good quality car. - very well kept car. - personal and helpful staff at airport and over phone. Full pot for these once. Used to live in Spain and helped Swedes there finding good rental but it is not always easy. The company we rented from has got recommendation from us both over our web-networks and directly to Wizz that we flew with to Kutaisi.
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.