What our users say

Real feedback on rental experience with us

Kirill Kozhevatov
Kirill Kozhevatov
🇷🇺

Opel Corsa in Montenegro

I really enjoyed using your service. I started searching for a car at 8 in the morning, and at 8.30 I got in touch, although many companies did not work at that time. Immediately I was offered a great car at a great price, which turned out to be 30 percent cheaper than it was anywhere else. Just half an hour later I was already in this car and I was glad that I was allowed to return the car at the airport 11 days later in the evening, that is, in fact I got half a day for free. Handing over at the airport is also a super excellent service .. The car was good, I really liked the Opel Corsa, as usual, there were a little tired tires, but overall the car was at 4 +. I advise everyone, I liked the Russian-speaking service, the guy who gave the car himself Montenegrin, but we all spoke Russian, with some basic words, I understood what he was saying, he understood what I was saying. We didn’t even have to speak English. Reception of the car was also excellent, they just took the key at the airport, I say look here, look there, they say: no, everything is fine, we see that the car is good. Sometimes they dig into the smallest detail, poke a finger at all kinds of scratches, just took the key and did not look at anything, which also pleased us. I recommend it to everyone, I advise everyone to excellent service at great prices with a very high-quality approach. They worked with a bang, I am as pleased with the excellent cars at great prices. I advise everyone

September 2019
Viktor Radkov
Viktor Radkov
🇷🇺

Toyota Veloz in Thailand

Everything went great

February 2024
Kamil Kirejczyk
Kamil Kirejczyk
🇵🇱

Subaru Forester in Georgia

contact with the operator was acceptable. indeed the car was changed for jeep and other operator provided the car but my airport was changed so It is not operator foult. The only fault was that remote locker in back Door was broken

September 2023
Zhuk Pavel
Zhuk Pavel
🇧🇾

Fiat Egea in Turkey

Everything was fine, thank you! I was met at the airport, everything was explained and shown! The car was good, everything worked as it should! Walked back to the airport! All without problems! I will only turn to you! Thank you

July 2023
Ivan Markovskyi
Ivan Markovskyi
🇺🇦

Volkswagen Golf 7+ in Montenegro

The most enjoyable car rental. We have experience with car rental in different countries of the world and in renowned companies. We appreciated the convenience and simplicity of working with you. We will first of all look for your company when we decide to rent a car. Thanks for the service!

September 2021
Ulan Kairbekov
Ulan Kairbekov
🇷🇺

Ford Focus in Turkey

Everything was great. The owner of the car was very responsive and accommodating. We had to stay 3 extra days. Gokhan extended our lease. The car was also excellent, consumes very little fuel. I recommend.

January 2022
Dmitriy Konstantinov
Dmitriy Konstantinov
🇷🇺

Chevrolet Captiva in Georgia

Hello. We got into a situation that was not quite pleasant .... went to Georgia and did not book a car as the receiving party promised to do everything and find a car cheaper than on the websites .... In fact, it turned out that the owners of the companies did not get in touch as it was the Easter holiday already. We had to urgently look for a car as the hotel in the mountains was already prepaid ... Found this LocalCarHires company, they replied quickly and had a large selection of cars, the prices were optimal for what they offered .... I thought it would be more expensive!)))). As a result, we booked this Chevrolet Captiva, the car was like new (2014 year). Enjoyed the hatch and the bluetooth)))) The car helped helped us a lot on a long journey ... Thank you for the prompt assistance! 😜😜😜

May 2019
Egor Rossikhin
Egor Rossikhin
🇷🇺

Toyota Prius C in Georgia

Yes, everything is fine. The owner gave it to me on time and picked it up on time. Car was clean and gassed up. It's all good.

March 2023
Artjoms Lepeskovs
Artjoms Lepeskovs
🇬🇧

Honda Fit in Georgia

Everything was nice, smooth and easy.

September 2023
Dmytro Orlov
Dmytro Orlov
🇭🇺

Volkswagen T-Roc in Hungary

Everything was perfect. The staff, the car and others. Would definitely try this again

September 2023
Aleksandr Kocherga
Aleksandr Kocherga
🇺🇦

Skoda Fabia in Montenegro

Good day! We were provided with a Skoda Fabia car, despite this moment we liked everything and we were satisfied with the car and the trip as a whole! Thanks!

September 2021
Taras Naryzhnyi
Taras Naryzhnyi
🇺🇦

Toyota Prius C in Georgia

I originally rented a Toyota Prius because it is larger in the cabin and has a larger trunk than the Model C. But I was offered C, citing the fact that that Prius was being repaired. I agreed. A big plus is that they brought it to me at the appointed time. And they took it the same way. It's very enjoyable and saves tons of time and money. The car was washed and with a freshly washed interior - the seats were wet and this humidity in the interior persisted for a very long time. The main disadvantage is that they smoked a lot in the car before washing and apparently they tried to remove the smell by washing, but it remained. And it has not disappeared in a week. Otherwise, excellent polite service, very simple car reception, full insurance and a child seat at my request - all very nice. Next time I will definitely try to rent a car in the same service.

July 2021
Igor Kunka
Igor Kunka
🇨🇿

Citroen Space Tourer in Turkey

It was awesome 👌. For the first time in my life I was driven so big car) Staff were very friendly. Everything was great. No complains, only positive emotions

October 2023
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Frequent Questions

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What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

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