What our users say

Real feedback on rental experience with us

Balastu Kiran krishna
Balastu Kiran krishna
🇮🇹

Citroen C1 in Malta

Car was in great conditions and the service was impeccable. they give me clean car and cheap price The place is very easy to find and they’re available for any inquiries best car they provide us they give on time. best team i can prefer this car rentals company services Thank you

January 2023
Nikita Ermolin
Nikita Ermolin
🇷🇺

Hyundai Elantra in Armenia

Excellent car rental company in Yerevan. Responsive staff. We ordered a Hyundai Elantra, but this car was already booked, so we went to a meeting and provided a higher class car for Hyundai Elantra. The car Honda Pilot was provided. The car was brought to the entrance by a very polite young man, he showed us everything. We were very satisfied with the service. 👍🤝 All advice.

March 2024
Aleksei Tsoi
Aleksei Tsoi
🇷🇺

Nissan March in Cyprus

All was good. Janis met us at the airport with a sign. Then he was always in touch. By car: The car was in good working condition and nothing happened for two weeks. Very convenient that there was no deposit. If we are in Cyprus, then with a high probability we will book with you

January 2022
Vitaliy Garazha
Vitaliy Garazha
🇺🇦

Peugeot 307cc in Montenegro

Things are good. The lease was quick and easy. surrender is easy too. The price is adequate. The car is in good condition. There were no problems. The only thing is that after 2 km I ran out of gasoline. They handed it over to me with an empty tank. And it was necessary to immediately look for a gas station. Consider this before renting out so that you have a full tank. My relatives will also rent a car in Budva in September. And I will come to Podgorica again in November. Therefore, I will book the car again.

August 2021
Kristina Iuzhakova
Kristina Iuzhakova
🇷🇺

Toyota Yaris in Montenegro

everything is fine, only the car was a Skoda Rapid, if I'm not mistaken. Quick transfer of the car, the car itself is in excellent condition, the change is also without problems (left the keys in the glove compartment, parked the car itself at the airport). Thanks a lot!

October 2022
Maksim Zhitcov
Maksim Zhitcov
🇷🇺

Toyota Camry in Georgia

Everything is fine! The car is clean, serviceable, no problems. Great trip to Batumi)

January 2023
Sergey Lebedev
Sergey Lebedev
🇷🇺

Mitsubishi Outlander Asx in Georgia

We rented this Mitsubishi Outlander ASX. Drove around half of Georgia. The car showed itself as perfect and even rescued us a few times in some places. It was a pleasant driving experience for me, my wife and daughter. Exactly what we needed! Special thanks for the bonus holder for the phone and charging cable from the lighter!

June 2019
Vladimir Maksimov
Vladimir Maksimov
🇷🇺

Skoda Rapid Spaceback in Czechia

There were no problems with renting. The car was brought to the hotel, clean and with a full tank. The landlord was always in touch. Took the car at a convenient place for us. Regarding the car: the check caught fire, but no breakdowns came out. We reached the place safely and returned the car. It is a pity that the coronavirus and the closure of the borders introduced their own adjustments, did not ride a lot ((

March 2020
Sergei Ovechkin
Sergei Ovechkin
🇷🇺

Hyundai Accent in Azerbaijan

Everything went great. Fast and high quality. The car matched the one we chose on the website. The employee Rashad was polite and friendly. Thank you for the service. I would have liked a little cheaper, I have something to compare it with.

February 2024
Erşan Kayatekin
Erşan Kayatekin
🇹🇷

Subaru Forester in Georgia

All good. No any problem

January 2022
Katazina Puchalska
Katazina Puchalska
🇱🇹

Citroen C4 Cactus in Montenegro

We reserved cactus c4 but get toyota yaris.

September 2021
Nikita Zakharov
Nikita Zakharov
🇷🇺

Chevrolet Camaro Cabrio in Montenegro

I decided to make a surprise birthday of my wife and take a ride for a few days. Those offers that I came across on the Internet, basically did not fit the event: either some old cars, or dead, or weak ones. I remembered that some time ago I threw a bookmark on this site (localcarhires). And to surprise, it found what he needed. Took the red color Camaro for 3 days. Well, everything feels clear: a cool American car, colorful, noticeable, sonorous. What is important to note: the idea came to me in the evening, at 6-7 o'clock, after 30 minutes I was confirmed to be present and by 10 am drove straight to the house. The service is very convenient. I was immediately after the order contacted in whatsapp, explained everything, clarified, discussed.... The car is in good technical condition, fully insured. We drove far enough on it, there were no problems. In general, I can leave a positive feedback about this service. By the way, my wife and I very often, up to several times a year, visit Montenegro. We really like this country. We come every time for 2 to 3 weeks and face the problem of renting a car each tie. Since we come for a long time, the issue of price for cars is more than relevant. Many times we googled and on one of the English-language forums found a positive review about this resource. Prices for compact cars that we are used to are a bit cheaper here. So we added this site to the bookmarks and now took the advantage. As I understand, through this site they rent their cars, including private individuals, which in itself is an interesting idea. This, apparently, allows you to avoid some expenses by distributors. We were very pleased. Thank you very much and wish you success.

April 2019
Aleksandra Emelianenko
Aleksandra Emelianenko
🇷🇺

Toyota C-HR Hybrid in the UAE

Everything was great. Very simple and easy from booking the car to returning it. The car is in order, clean, new. I was pleased with the absence of a deposit, it is a very important point! Next time I will definitely rent a car from you.

March 2024
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Frequent Questions

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What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

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