What our users say

Real feedback on rental experience with us

Paulo Alberto Goncalves Fino
Paulo Alberto Goncalves Fino
🇬🇪

Subaru Forester in Georgia

Great car. Perfectly fits Georgian roads. Perhaps the previous review had turned on AWD mode, which requires more power. The car accelerates normally and drives in generally well. One must keep in mind that this once was a "right-handed" Japanese car, with steering wheel rearranged to the left side. Cuz of this, the lever turn signals on the right, and the wipers - on the left. And the mirror control buttons are confused too. Otherwise, everything is fine. The car is of 2005, so that USB connector can not exist. But all of this does not interfere with driving and enjoying the road. The price is lower than the competitors. Special thanks to the owners. Everything was very clear, precise communication, human attitude, no pitfalls. Highly recommend.

April 2019
Ekaterina Gavrilova
Ekaterina Gavrilova
🇷🇺

Nissan Rogue in Georgia

Everything went perfectly. The car was delivered to the hotel on time, inspected, photographed, and documents signed. It’s very good that information on gas stations was printed. The car is in good condition, we talked about external defects with the manager in advance, this did not affect the movement of the car in any way. During the trip, a question arose, the manager quickly resolved it with me over the phone. To drop off the car, an employee of the company came to the hotel, quickly accepted the car and picked it up. In short, the cooperation is comfortable, I recommend it.

November 2023
Maksym Levchenko
Maksym Levchenko
🇺🇦

Nissan Note in Cyprus

Everything was great! The car is in excellent condition, clean and comfortable! But as I read reviews from previous users - they brought the wrong child seats, the next day I drove into the office and changed.

November 2021
Dima Bragilevski
Dima Bragilevski
🇮🇱

BMW X5 in Georgia

Took this car for 5 days, met on time, everything worked well, there were no problems, we rode where it was possible, everything was super cool, I liked it 👍👍

September 2019
Jakub Regula
Jakub Regula
🇵🇱

SsangYong Korando Turismo in Georgia

Rental process was rather easy. Naili from the car provider responds quickly through WhatsApp. The car condition was acceptable, meaning a lot of small damage to the car body. The worst were quite weak brakes and sometimes on the hill even when the brake was pushed to full, the car still moved. We faced one hidden cost due to our flight delay. We were charged 50 Lari for that. We were also surprised by the fact that we have to pay for broken tire (we had a flat tire during our travel) - I was sure that full damage waiver - all damage to the car means no additional cost. Unfortunately it turns out that this doesn't apply to tires, windows etc. It should be written bold during booking process.

October 2022
Oleg Mukhin
Oleg Mukhin
🇷🇺

Seat Ibiza in Montenegro

There was another car, everything is fine

July 2021
Oleg Kurianov
Oleg Kurianov
🇺🇦

Subaru Forester in Georgia

I was looking for a 4x4 car rental with two child seats for 4 days for trips with my family. I am very glad that I chose this rental company (good cars, reasonable prices and no deposit). The car was delivered to the airport and picked up there, fast registration and reception. There was a nuance with one child seat, but the owner decided everything very quickly (brought another one). Very responsive and polite people! We are all very happy, we had a good rest. Next time I will contact again! Recommend!

February 2022
G V
G V
🇮🇱

Subaru Forester in Georgia

Everything went very well) The manager thank you very much, he answered all our questions and was always in touch. The car is also in good condition. Impressions from the service are also very positive, for me much more convenient than other renters. I think I will use your service next time as well

August 2023
Iryna Olasiuk
Iryna Olasiuk
🇺🇦

Subaru Forester in Georgia

We rented subaru forester. The car was in good condition , we are satisfied! Also I should mention, the owner of car was too attentive to us, and huge thanks for this ! High recommend!🌟 Iryna Olasiuk

November 2019
Rok Tomazic
Rok Tomazic
🇸🇮

Mercedes-Benz B200 in Georgia

Booked the car for 5 days, delivery to Kutaisi airport. We went on the road and the only thing was put in the gas. We got around 8.5l/100km! The car is not new, some small scratches and inside some broken plastic parts, but nothing terrible. Motor and auto transmission is working perfectly to get you around Georgia. Will definitely book it again when we get back. Regards to the guys!

October 2019
Augustinas Galinis
Augustinas Galinis
🇱🇹

Nissan Note in Cyprus

Do not hesitate to rent a car from this company. I have tried a few car rent companies in Limassol and this one is by far one of the best. The car was delivered to my hotel, the car manager- Alik was super friendly and carefully explained everything about the car. As you can see in the photos, the car was delivered very clean and had an amazing fresh scent inside. My whole renting time I had no problems with the car, it was powerful enough to travel in the mountains and motorways. I totally recommend you to rent a car from these guys👍!!They are the best! One last thank you to Alik for everything! I had an amazing time with this car, thank you! 👊

December 2021
Petro Velychko
Petro Velychko
🇺🇦

Mitsubishi Outlander Sport in Georgia

Everything was fine, as it should be, without problems and adventures) I don’t even know what to write) the car arrived on time, they took it on time, everything was fine!

August 2019
Denis Varlamov
Denis Varlamov
🇷🇺

Hyundai Staria in Azerbaijan

Everything was excellent in terms of organization. The guys worked clearly, without nervousness and without annoyance. The car is also good. Only the price tag, of course, is "wild". When ordering I thought that in general the country is expensive, but no - the rest is within reason

March 2024
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Frequent Questions

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What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

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