What our users say
Nissan Sunny in the UAE
Thank you, everything went very well. The car was promptly delivered to Sharjah airport, even before the scheduled time, the flight was postponed for half an hour - but we did not wait. The car is almost new, the staff was friendly, helped to sort out everything, drove to the gas station, and then drove ourselves to Ras el Khaimah. For 2 weeks we drove more than 2 t. km, we were everywhere, even in Abu Dhabi. We returned the car just as quickly at Sharjah airport. We recommend the rental company and your website to our friends. We had a great vacation in the summer heat thanks to car rental. Also, I would like to note that in BM beach hotel the staff and administration were interested in our car and were very surprised at the conditions for which we rented it. We consider very inexpensive and as convenient as possible, compared to other countries.
Skoda Fabia Combi in Montenegro
Well, at the beginning it was not very clear: there was no chosen car, and he did not immediately say which one it would be, for the meeting it was necessary to go somewhere. But in the end everything turned out fine. The car gave no worse, the price as in the original booking, there was a fungus in terms of return time. In short, there are no complaints about the site, and the cars are given by real people, not companies, and, in connection with this, some costs may arise)
Renault Scenic in Montenegro
i rented car by localcarhires.com and it was perfect! The price was really competitive, the quality of the car was very high and the most important the support of the manager was awesome! Mrs Anna helped me with all the booking and payment (as the rental included crossboarding) -all experience was perfect:) And of course now I’m one of the fans of localcarhites and i’m recommending it to all my friends:)
Subaru Forester in Georgia
We rented the car for few days for making a trip through Georgia and Armenia. Everything was perfect. The car is awesome, comfortable, large and super easy to drive. We were 5 people and we had enough space. Tamuna and her husband are lovely, very helpful, the custumer service is excellent. We had a great communication. They are super kind and professional. They helped us with the attorney for a document for entering in Armenia, they come in our place to pick up and drop off the car. Tamuna's service and car is absolutely amazing. We highly reccomand his for anyone visiting Tblisi. You won't regret, for sure.thanks a lot for everything, dear Tamuna!
Skoda Fabia in Montenegro
Everything was fine, even they gave it, rapid instead of fabia. thanks
Toyota Prius in Georgia
Ordering a car was easy. It was delivered with a slight delay but it was caused by the previous user's delay. The car was clean and served its purpose. Pick up of the car was on time and the transfer went without any problems. Recommend!
Toyota Yaris in Montenegro
I was very pleased with the car rental. What I received was not a Toyota Yaris, but a Skoda Fabia. The car was functional, well-kept, and sufficiently equipped with parking sensors. We chose the version with an automatic transmission and I recommend it to you. We visited Durmitor without any problems. Very good contact with the rental company. Generally, I recommend it.
Toyota Yaris in Montenegro
Initially, they required a deposit and did not take into account the prepayment. With the help of the manager, everything was decided, and in the end everything was fine.
Mitsubishi Pajero Io in Georgia
All OK thanks. Next year I will cane back, I will go in Georgia and Azerbaigian.
Subaru Forester in Georgia
The rent went great. We were met, showed and explained everything. There were no problems with the car.
Toyota Prius C in Georgia
The car was old and damaged everywhere on exterior, but i realized that most of the cars from Georgia are the same, so it was fine for me as well. I went till the mountains and back without any issue and the whole paperwork process was very easy. The consumption of the car was very low as well. So, if i’ll come back in Georgia and i need a car, for sure i’ll contact back the same guy because he was very nice and kind like the most of the local people.
Mercedes-Benz GLC-Class in Montenegro
everything was great. Meeting at the airport as agreed. Return back at the airport without delay. Car is in excellent condition. Whatsapp questions were answered quickly. I have only positive emotions.
Skoda Fabia in Montenegro
You have provided us with excellent services, the car was as advertised. Thanks a lot.
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.