What our users say
Citroen C3 Aircross in Turkey
I requested a C3, but was given a Kia Sportage Diesel. Everything went great, from picking me up at the airport to dropping the car off at the agency. The car is in excellent condition, clean and no damage. Total mileage for 2 weeks was about 1800km, including the mountain serpentines Antalya-Oludeniz-Alania, as well as Green Canyon. I will recommend your company to my friends. And I will definitely use in the future myself, as I love traveling around Turkey by car. Good luck! Vasily
Peugeot 508 in Montenegro
I rented a car, only a volkswagen, Peugeot was out of stock. Everything went well, the Auto was handed over to me on time, everything was fine and the car is working, normal.
Toyota Yaris in the UAE
в плане коммуникации все отлично. Сама машина была другая - тот же класс, но другая. Это и не проблема. Единственный минус – салон был прям грязный, сами сиденья в смысле
Audi Q7 in Georgia
All is well, it was a little unclear where they would meet us and how, plus the owner was a little late. The car is in good condition, the only problem was the tires without spikes, which caused problems in the mountains. The service itself is very convenient, except when the car is booked, unfortunately the site does not have up-to-date information on available dates.
Nissan Note in Cyprus
Excellent car rental company, worked everywhere clearly. The car came the one I ordered. Clean (only from the sink) well-groomed, without any visible damage. Special thanks to Alik and his father, a clear meeting and seeing off at the airport, promptly answered all questions: they took a car with two child seats, Alik found out the exact height and weight of the children and picked up the right seats. I recommend choosing this company and thank you again!)
Peugeot 308cc in Montenegro
I rented a Peugeot 308 car. We were satisfied. A great car for moving along the sea coast. The car was picked up at the airport. Clean, filled with no complaints. The car was booked right before arrival, I thought it would be difficult to find something good, but here I was just lucky - a wonderful car, also a convertible and the price is good! Despite the fact that the car is 10 years old, it is in excellent condition. Leather interior. All buttons work. And one more plus - there is no need to leave any money for the car rental period, as in many companies. Thanks a lot!!!
Audi A3 in Montenegro
Yes, I tried to rent it, but it was being renovated. Instead, they gave skoda fabia. The car was brought directly to the hotel, the car was fine with low mileage. In principle, I am satisfied with everything, the service is good.
Nissan Note in Cyprus
Many thanks to Janis for the prompt presentation of the car during our trip to Cyprus! The car turned out to be a little battered by life, but it coped well with its duties, they drove into the mountains and along the coast, no where there were no problems, it is clear that the owner is caring for the fleet. I advise everyone to this company! Service as we love, but we love all the best!))))
BMW 3-series Cabrio in Montenegro
The car rental went well, arrived on time, and gave it back as agreed. The only thing is that the car, of course, is not in the most perfect condition, but this is already clear - the car is still rented.
Toyota C-HR Hybrid in the UAE
Everything was great. Very simple and easy from booking the car to returning it. The car is in order, clean, new. I was pleased with the absence of a deposit, it is a very important point! Next time I will definitely rent a car from you.
Toyota Yaris in Montenegro
My name is Max, I am from Kiev, Ukraine. Rented a car on localcarhires.com in Montenegro in August 2021. I will share my adventures in finding a car. Since we were resting at the peak of the season, the search for a car began about a week before departure to Montenegro. But it was already too late (( Cars in my price segment were either not available, or the rent was exorbitant, as for Montenegro. I have browsed over 20 sites. And everywhere there was one answer - sorry we don’t have available car ... After I left a request for Toyota Yaris at localcarhires.com, the site accepted it, reserved about 65 euros from my card (15% of the rental cost). I was glad that the search was finally successful. But it was not there) Christina, the manager of the local operator, contacted me and said that there were no cars already available for my time. I was upset, I thought that it was a divorce and that I could no longer see the 65 euros debited from the card ... We entered into communication with Christina. She was looking for a way out, gave different proposals. And most importantly, I was not sent. Christina was almost always in contact, even at 21-22 pm. As a result, Christina found a Skoda Fabia, but 3 days later than I needed. Not at a loss, upon arrival in Kotor, I found an advertisement on the street about renting a scooter. And while we were waiting for our car, we rode along the coast of the Bay of Kotor on it) Looking ahead, I will say that the car was very useful when traveling to the mountains, moving from Kotor to Budva and over long distances. And for trips along the coast, a scooter was perfect. Plus, keep in mind that everything is very tight with car parking in Montenegro. Narrow streets, huge traffic jams, few parking lots, and it's almost impossible to park on the coast. Getting a car. The car was delivered to the place indicated by me and on time (delivery service costs 20 euros). The paperwork process took 5 minutes. The friendly manager showed everything quickly, filled out the form and that's it, the car is at my disposal. Everything was quick, easy and convenient. The car corresponded to the descriptions, specifications stated on the website and was in excellent condition. And most importantly, full payment could be made upon the return of the car. Compared to renting a car, for example, in Hertz, where you need to go to their office, wait in line, they will take out your brain with a bunch of forms, documents, extra. payments for late return, prepayments, etc., everything here was as comfortable as possible. Car return. We agreed that I will return the car a few hours later than the contractual deadline, at the Tivat airport. No extras payments were not taken from me. I returned it, paid for it and flew home. By the way, it was not possible to pay by card, it is more convenient for local people if payments are made in cash. In addition, I confirm the reliability of the site http://localcarhires.com After returning home, part of the funds reserved on the card was returned within a few days. Conclusions: 1. Since Montenegro has become mega-popular in recent years, if you are traveling during peak season, start your search at least 2 weeks in advance. Especially if you want to rent a very popular among renters Skoda Fabia or Toyota Yaris. Cars scatter here in season, like hot cakes in Kiev perepichka)) 2. Rent from verified local operators. The guys from the site http://localcarhires.com will check everything, all descriptions here correspond to reality. 3. Find a good local operator / manager who is always in touch and ready to help. In my case, it was Christina. For what she has a separate respect! 4. Life hack: if you can't find a car right away, don't be discouraged. Find a good manager and try to find options. The locals are very helpful and helpful. In the meantime, rent a scooter - great transport for two for these places. Ideal for coastal travel. But if you want to go to the mountains, it is better to take a car. 5. Cash. Montenegro, not being a member of the EU, uses the Euro as a national. currency. But the euro is not printed in Montenegro, so the whole business is maximally tailored for cash circulation. I recommend bringing cash in Euros with you. It is not always possible to pay with a card. I hope my review and recommendations will be useful to you. And let your vacation be pleasant and full of great impressions!
Mitsubishi Pajero Io in Georgia
It was an exceptional service. Very easy to rent a car, good prices, cool service, quality cars, friendly people, thank you a lot! Kindly regards, Renat & Svetlana
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.