What our users say

Real feedback on rental experience with us

Ramazan Chekunov
Ramazan Chekunov
🇷🇺

Mercedes-Benz B180 in Montenegro

Nicola the manager delivered the car on time, quickly executed the necessary papers. Rented a Mercedes B180 in a good configuration, beautiful color, sunroofs. We liked everything, we were satisfied with the service. Thanks! I recommend these guys to everyone! 👍

July 2019
Igor Domrachev
Igor Domrachev
🇷🇺

Chevrolet Camaro Cabrio in Montenegro

Everything is fine 👍 was pleased but gave a mustang. It will work too. But I was warned earlier that there will be a mustang.

September 2021
Olga Aleksandridi
Olga Aleksandridi
🇷🇺

Toyota Yaris in Georgia

I liked everything very much: quick and easy to arrange everything. The delivery of the car to the address on time is a great service! The car is not new, but it is very chipper. I liked everything. I will definitely use your services when I will be in Tbilisi again. I will definitely recommend you to my driver friends.

July 2023
Ruslan Shershnev
Ruslan Shershnev
🇷🇺

Hyundai Verna in Crete

Everything went well, the car was Opel Astra 2022, the car was served on time, all liked, all super

June 2023
David Amanović
David Amanović
HR

Renault Clio 4 in Montenegro

Everything went well, nothing more, nothing less.

August 2023
Nikita Zakharov
Nikita Zakharov
🇷🇺

Chevrolet Camaro Cabrio in Montenegro

I decided to make a surprise birthday of my wife and take a ride for a few days. Those offers that I came across on the Internet, basically did not fit the event: either some old cars, or dead, or weak ones. I remembered that some time ago I threw a bookmark on this site (localcarhires). And to surprise, it found what he needed. Took the red color Camaro for 3 days. Well, everything feels clear: a cool American car, colorful, noticeable, sonorous. What is important to note: the idea came to me in the evening, at 6-7 o'clock, after 30 minutes I was confirmed to be present and by 10 am drove straight to the house. The service is very convenient. I was immediately after the order contacted in whatsapp, explained everything, clarified, discussed.... The car is in good technical condition, fully insured. We drove far enough on it, there were no problems. In general, I can leave a positive feedback about this service. By the way, my wife and I very often, up to several times a year, visit Montenegro. We really like this country. We come every time for 2 to 3 weeks and face the problem of renting a car each tie. Since we come for a long time, the issue of price for cars is more than relevant. Many times we googled and on one of the English-language forums found a positive review about this resource. Prices for compact cars that we are used to are a bit cheaper here. So we added this site to the bookmarks and now took the advantage. As I understand, through this site they rent their cars, including private individuals, which in itself is an interesting idea. This, apparently, allows you to avoid some expenses by distributors. We were very pleased. Thank you very much and wish you success.

April 2019
Oleksii Titkov
Oleksii Titkov
🇺🇦

Suzuki Alto in Cyprus

Everything went well. Thanks for the service!

April 2023
Willem Veldjesgraaf
Willem Veldjesgraaf
🇳🇱

Subaru Forester in Georgia

I liked the service very much. The car was brought directly to the hotel, we ordered a Subaru. We paid for the car before 10 am, but the owner of the company allowed us to use it until the evening. The car was given with a full tank, in a clean state, everything worked. I recommend it to everyone, thank you very much.

April 2021
Oleksandr Tiasko
Oleksandr Tiasko
🇺🇦

Kia Sorento in Georgia

Don't want to write a bad review, these guys are good, but the car's wasn't 4x4^, although it says so... AWD mode just did wasn't working.

January 2019
Daulet Kemal
Daulet Kemal
🇷🇺

Toyota Prius C in Georgia

everything was at the highest level⛰, the car was clean, comfortable and we liked everything from delivery to delivery of the car 🤗

May 2022
Iurii Novytskyi
Iurii Novytskyi
🇺🇦

Porsche 718 Boxster S in the UAE

I liked everything the car was delivered at 10:00, I forgot and only woke up at 10, but they waited for me, they took me away too at 10, I gave it with a full tank, there was a Gas Station nearby, everything was convenient on the Site, I immediately chose the model that I liked, 2 people wrote to me they explained everything in vatsap in detail, the car is just emotions, I have Kaen in Kiev, I thought to take a boxter as a second car, but I think it won't go for Kiev, but for Dubai, the very thing, you won't go with an open roof during the day, it's very hot, although some are desperate they drive (they also took a convertible, you can immediately see ours) and in the evening ride in a thrill, but if it's already uncomfortable on the highway above 100 km, I'm generally satisfied with the car and the service, I hope next time I'll take something better or if I live far from the center Something simpler for the entire stay, a taxi is expensive to go far, it's easier to take a regular car, I'm waiting for you to return the deposit, I hope there are no fines, I tried. And it's also important to keep track of the km, I dashed off 230 km from 250 available

October 2021
Igor Garanin
Igor Garanin
🇷🇺

Skoda Yeti in Montenegro

Everything went well. Polite, punctual landlord.👍 5+. No complaints. Everything is super!

August 2019
Oleksandr Kuznietsov
Oleksandr Kuznietsov
🇺🇦

Toyota Yaris in Montenegro

Initially, they required a deposit and did not take into account the prepayment. With the help of the manager, everything was decided, and in the end everything was fine.

June 2021
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Frequent Questions

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What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

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