What our users say
Fiat Egea Multijet in Turkey
Everything went great! The car was provided, which I booked on the website. As agreed, the car was waiting at the airport, and after the paperwork was done, we went traveling. After three days of traveling, found an oil leak. I contacted the company, the same day the fault was fixed within three hours. The car was returned at the airport before departure. I recommend👍
Mercedes-Benz E200 Cabrio in Montenegro
Hi, With car rental was everything ok. Just two thinks I order mercedes E200 with petrol but I have Diesel E350 what was cheaper. And ciggaret lighter socket not working what was create a problems with charging a mobile phone. Any way we spend nice time and in next week I visit again MonteNegro and Kotor and I will booking again a cabrio car.
Ford Fiesta in Bulgaria
Everything went well👍the car was provided clean, everything is fine in its operation, it didn’t let me down, and I also noticed that the fuel consumption is small, it made me very happy, so we will use the services,,,, thank you
Nissan X-Terra in the UAE
Everything went well with the rental car. They gave me a Mazda instead of a Nissan, which I didn't mind in principle!
Peugeot 207 in Montenegro
Everything went absolutely fine thank you. I was very happy overall. Your services were exactly what I was looking for... A reliable car that was't a new model and therefore expensive hire. The car worked great. Pick up and drop off at the airport was very convenient.
Volkswagen Polo in Montenegro
Everything went well. We had a good experience :) the car was there on time and functioned wel. If I could give a tip, it would be to have a full tank at pick up, instead of having to fuel it up yourself at the start. But besides that everything was perfect.
Mercedes-Benz E-Class Cabrio in Montenegro
Special thanks to the local landlord for their 24/7 support. In case of a small problem with closing the roof, we HAVE ARRIVED from Budva in 20 minutes in Kotor in 20 minutes and showed / repaired everything (earlier, when renting a car from other companies, I learned the way to the only car service in Kotor and its mode of operation). The landlord speaks excellent Russian. The car is clean and in very good condition. We are very pleased with the rental and plan to use the services of this particular company on our next visit to Montenegro. Thank you dear friends!
Toyota Camry in the UAE
I got an Audi A3 instead of a Camry, it didn't affect me in any way. Everything went perfectly, I received it in Dubai mall and handed it over at the airport. There were no problems, the price was fine. The landlord was always in touch. Feedback on the site, also everything is fine, it is convenient that you can pay by RF card, in the UAE paid through Union Pay. I would like to be able to pay 100% of the rent on the site, 15-20% to write off and the rest with a hold and then write off after the fact, so as not to pay directly to the landlord. It was very convenient that there was no deductible or deposit.
BMW Z4 in Montenegro
A nimble machine that attracts with its appearance, traveled the whole country far and wide. The car has never failed, even on steep ascents at the Horseshoe Pass. We are very pleased that we took this car. It is the most suitable for traveling in beautiful Montenegro. Special thanks - the car was brought to the hotel on time. And they were also taken on time, this is a huge plus, you do not waste precious time on it.
Volkswagen Touran in Montenegro
Thank you very much for the service and for the car. We went to Trebinje from Budva for shopping and beauty to see with the family. Communication with Christina is very pleasant. Before that, there was a sad experience of trying to rent a car, so I discussed a lot in advance and everything went well in the end)) On 02/11/23, the car had a little over 100,000 km on it, which seems very strange for its year of manufacture. The car was delivered a little late, but then when I returned, I myself was late, so no complaints)))) Diesel on the machine is very pleasant rides on serpentines. We got an average consumption of about 5.8l. / 100 km., which is generally good for a car of this size. Pros: - good service when communicating with the owner - large and spacious car for 4-5 people with a large trunk and good visibility - the diesel is economical, and the DSG shifts gears quite adequately. The box also has a manual gearshift and a sport mode. - of course the price. We booked a car a month before the trip and the car itself came out 35 + 10 international insurance for traveling abroad + 1 for a chair 9-18 kg. + 1 per booster Cons (subjectively): - nevertheless, the delivery of the car was slightly delayed, and because of this we left about 20-25 minutes later than planned - the car is low (although it is noticeably higher than the Golf 6, which we also drove here), so it is very careful on bumps. I'm just used to higher cars. But this cannot be called a direct minus, because. I myself chose this car and knew that it was not an SUV))) - the steering wheel is very worn. On the steering wheel, there is a feeling that the mileage is not 100 t.km., but all 600 t.km.))) - already before handing over the car to a company representative, when I was cleaning the cabin, I saw that the rear climate control was broken. All the minuses are very nominal and did not greatly affect the positive impression of using the car. Therefore, I definitely recommend both the company and this car. Especially for 35 euros per day)))
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.