What our users say
Mitsubishi Colt in Albania
Rented a car for 6 days. The car was great and the treatment from Arthur was excellent, very flexible and friendly, they helped us with any questions we had. I would definitely do it again :)
Toyota Rav4 in Georgia
Everything is in order, the car was delivered at the agreed time and place, there were no problems during the lease, the car was picked up without any problems in another city, in general, everything was as agreed, thanks for the site 😊😉
Skoda Fabia Combi in Montenegro
In the end it was not a Skoda, I don't know why. We got a much older but larger VW Touran. Everything was great.
Renault Duster in Crete
All is well, just not the duster that was available on the site for rent on our dates, but Suzuki vitara. After prepayment for the duster, we were told that it was not available for our dates and offered a more expensive car. But the car itself was good, in terms of car operation everything was fine, fresh, clean and vigorous.
Fiat Fiorino in Turkey
The quality of service and the car were excellent. The only thing I would like to improve is to be informed when a car or service is unavailable. I originally found a cheap rental car on your site, booked it, made a travel plan, and notified my friends. And then suddenly that car was no longer available. And I couldn't change my plans. I had to rush to find a replacement, and the new car cost twice as much. It spoiled the impression, but there was no time to look for a cheaper one. Plus it took time and effort to get the money back for the old lease. I understand that it's not 100% your fault, it's the landlord's fault, but It would be nice if you would put only real car offers on the website, and outdated ads would be better monitored and removed. Or fine unscrupulous landlords.
Toyota Rav4 in Georgia
The car just like a car. After my Forester and Subaru XV it's a bit "stubborn"). But .. The main thing is that it worked well for us))
Mitsubishi Pajero Io in Georgia
Everything went very well. Irakli met me at the airport to hand over the car and explain everything to me. The car was as described and fitted our needs and communication with the rental company was smooth and possible at all times. If I may make 2 suggestions for improvement: 1. It would be great to be able to pay the whole bill via card or online transfer, 2. I would find it better, if the car tank was full when received and would be handed back full as well. Otherwise everything was great, thanks again! When I come back to Georgia I'll rent again with you. :)
Renault Clio 4 in Turkey
Everything went perfectly: - we met you at the airport and drove you to the office where the registration is taking place - There were no "surprises" during the registration process, no extra fees were charged. - when returning the car to the office, they take it to the airport free of charge (we did not use it because we were leaving the next day). I am satisfied with the rental - 5/5
Audi A3 in Montenegro
I got great pleasure from driving this car, for trips over long distances I recommend this car to everyone. With regards to renting a car, everything was great, no problems with the design, everything is simple and clear. Thanks for the good service.
Renault Symbol in Turkey
Thank you, everything was wonderful! Next time I will rent again))
Subaru Forester in Georgia
Was everything great and good. Guram and his team was great. Hihi. I am still on my way and in Azerbaijan, then in Uzbekistan, Kirgyztan and Kazakhstan. Have a rare possibility to connect to internet, but I will leave a POSITIVE feedback for sure. Depending on internet connection quality. At least I will give the good reference at home. I will arrive home at the very end of July. Anyway the car was good, luckily no problem we had (in spite of the the bad road and driving system there). It is a kind of wonder, but the car we liked a LOT and the service of the car rental company was GREAT.
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We partner with small to mid-sized providers, run by local people, who are committed to satisfying each and every customer.
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.