What our users say
Nissan Qashqai in Armenia
I originally ordered a Nissan Rogue, but in fact they provided a Kia Sportage, as they said, it is higher class than the Nissan. The car is in excellent condition, there were no complaints or problems on the way. The trip was great. The checkout process is quite fast, the staff is very friendly and customer-oriented. They provided flexible terms on some points. In general I was very satisfied!
Volkswagen Golf+ in Albania
everything went well, the car was very spacious even if there were only 2 of us. The driving of it was perfect, I would like to point out that the consumption was very very advantageous we spent around 110€ to do 1200km. The gentleman who knows how to take care of the delivery was kind and smiling. very good experience for us
Renault Clio 4 in Montenegro
I had great time in Montenegro. The car was as described and sufficient for my needs. Communication with Mr Milan was flawless. I could definitely reccomend this rental.
Toyota Rav4 in Georgia
The car is great. Very softly behaved on the roads. The interior was clean and neat. After renting a car from you, I wanted to buy one for myself. On the car that I rented, there were minor dents on the body (2 pieces), but it did not affect the ride at all. All the buttons in the car worked. And even helped out once with all-wheel drive. I will be in Sakartvelo again, I will definitely rent again on your site, but some other car. Thank you.
Subaru Forester in Georgia
Overall we were satisfied with this car. It was clean, well maintained and it safely took us everywhere we needed. The booking process and return were quick and easy. I will recommend this car and the rental company to others :)
Fiat Egea Multijet in Turkey
First of all, I want to say a big thank you! The only service that we managed to find, with the possibility of paying with a Russian prepaid card and a cash deposit in the current situation in the world, thank you for keeping the opportunity for everyone to travel without barriers! Renting a car left mixed feelings. Starting with the late service representative in the rental car for an hour, but by a happy coincidence, our flight was also delayed by 40 minutes. Secondly, on the site we booked a car on diesel, arrived on gasoline. We were pleased that despite the complete lack of knowledge of the English language of the service representative, friends or colleagues of this representative spoke to us in Russian on the phone. The journey turned out to be truly magical thanks to the car. I managed to visit many places, enjoy the local driving style, so to speak, immerse myself completely in Turkish culture. Unlimited mileage has become the main parameter when choosing a service, and here it is included in car rental, you didn’t have to pay anything extra. The car itself is in good condition, it was a pleasure to drive. With pleasure we will use your services many, many more times when we are in Turkey, thank you!!! Thank you very much for the excellent service and development of tourism in your amazing country!
Fiat Egea Urban in Turkey
My car rental contract with your company ended successfully. We were satisfied with the conditions and the quality of the car. For my part I treated the car with the utmost care. If we happen to be in Turkey again we will definitely apply again. Thank you! Thank you so much!
Hyundai Accent in the UAE
All in all, it's okay. But I still haven't gotten my deposit back. Already wrote 5 times, they always say tomorrow. Otherwise, everything was fine. Your service on 5
Volkswagen Polo in Montenegro
Everything was good. The car was delivered to my hotel and the communication through WhatsApp was easy. The car itself was in overall good condition. The drop off at the airport was easy and quick. Overall a good experience. Would consider choosing this car again on my next trip to Montenegro.
Renault Clio 4 in Crete
Great car, we traveled almost all of Crete on it. We were satisfied, they gave it to us in good condition, clean, well-groomed car. Everything was in order, without any breakdowns, Everything was perfectly explained to us, and everything went without the slightest problem.
Fiat Ducato in Czechia
Everything went super! Well done guys, I didn’t have any cash with me, so an hour later they brought the terminal, the car was clean, everything went fine !!!! The deposit was returned immediately, it is generally a rarity !!!! Really well done guys !!!
Peugeot 307cc in Crete
The owner of the car successfully brought it to the appointed place at the appointed time, the car fully corresponded to the declared one. After a day of use for no apparent reason, the roof (they took a convertible) refused to open. After informing the lessor, he promptly changed the car without requiring any additional payments I bet 5+
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We partner with small to mid-sized providers, run by local people, who are committed to satisfying each and every customer.
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.