What our users say
Subaru Forester in Georgia
The service in General was really good. The day before the pick-up someone contacted me via WhatsApp (in english) with clear instructions where to Pick up the car. Our car was switcher by a mitsubishi outlander sport of the Same construction year, due to some last minute service needs on the forester. Our car was in good shape there were no issues driving it. The only thing that bothered us was the service light that was warning us the whole length of our trip. But it didnt affect the driving. Delivering the car on the last day of our holiday went really smooth as well.
Mercedes-Benz B200 in Georgia
The technical condition of the car 6/10. The right rear light is broken, taped with adhesive tape, the right brake light did not work, as the on-board computer reported all the time. In addition, the computer all the time reported on the failure (or uncalibration) of the tire pressure sensor and the need for maintenance 86tys. km back. The cabin is clean, there is no smell, the air conditioner was working properly, the passenger detection sensor is faulty in the front passenger seat - when the seat was empty it still signaled that the passenger was not fastened, I had to fasten the belt from scratch so that the squeak did not interfere. At engine speeds above 2500 rpm, the machine vibrated noticeably, the vibration was transmitted to the pedals, but perhaps this is a feature of the model, and not its separate copy. Very upset by the company's fuel policy. Despite the full / full policy stated on the website, the car was given with an almost empty tank, a light bulb was on. The owner commented on this situation that "it is written there on the site, and here it is here" and said where the nearest gas station is. But the fuel level was honestly fixed in the act of receiving a car almost at zero. Since I didn’t know if the stated consumption coincides with the real one and how much fuel will be needed for the planned route, I had to fill a full tank, which cost 142 GEL. When you return the car, a little more than half the tank remains, i.e. about 70 GEL fuel, which I did not compensate. With a total rental cost of 210 GEL, an overpayment of more than 30% came out. Also in the tank there was no washing liquid at all, but the sensor did not show it - apparently, it was also faulty. I had to drive for a while with dirty glass, until we got to the gas station, where we bought the washing liquid for 5 GEL, which, when returning the car, had almost a full tank. The provided child car seat was an unidentified manufacturer, of course, without any certificates (I didn’t even ask them), but the worst thing was that there was no instructions on how to properly secure the chair, the owner didn’t know how to attach it, or find instructions on the Internet It was possible because of the complete absence of any mention of the manufacturer or model on the chair. Secure at your own risk. We managed to drive along the planned route, the car did it, but I cannot recommend this rental company.
Citroen C4 in Montenegro
Car - mileage 225,000, clutch in bad condition. Doesn’t go uphill for a long time, switches gears with a delay. Service was OKay - we just parked the car at the airport and left key under the seat, it was convenient!
Volkswagen Golf Cabrio in Cyprus
Everything went smoothly with the lease. They contacted me in advance and warned me that they would meet me. The car was delivered on time, the registration process went quickly and without any problems. The company employee was polite and the car was clean. There were no problems with the car. The refund process went smoothly as well, everything took no more than 5 minutes.
Nissan Note in Cyprus
Good afternoon. Yes, everything went fine, we were met at the airport, at a rather late time (the flight was at night), they also waited because of the flight delay. Everything was done very quickly and I was able to go. As for the car itself, everything is fine, air conditioning, automatic transmission and music, there is a necessary set) Also at night, a week later, they quickly took the car, a very friendly guy gave and took the car. Special thanks to Alek! The service is excellent and affordable, I will recommend to friends. Thank you!
Mercedes-Benz E220 in Montenegro
Everything is great. There were minor faults in the car, nothing critical.
Mitsubishi Pajero Io in Georgia
It was an exceptional service. Very easy to rent a car, good prices, cool service, quality cars, friendly people, thank you a lot! Kindly regards, Renat & Svetlana
Toyota Yaris in Montenegro
Everything was ok. I've got a car in time. It was replaced by škoda rapid, but for me it is the same class of car. No problem when I got the car back. There are a lot of cars without deposit and fully insured. Will use your service once again.
Peugeot 307cc in Montenegro
Everything went well, the only thing - the car was brought to the hotel an hour later than agreed.
Hyundai Kona in the UAE
Overall everything went great and I was satisfied. The car is good, in good condition. It was a different brand, but of the same class, so it was not critical. The only thing that confused me was that they did not give me any documents for the car. They promised to send it on WhatsApp, but I drove for 2 weeks without documents). At the end of the rental there was a strange situation. It was Sunday morning, I came to hand over the car, but the office was closed, the phones were disconnected, although the day before, on Saturday, we contacted and confirmed the completion of the lease. I ended up leaving the car at the office with the keys in the cabin, a video report was sent to the contact numbers. Otherwise no problems and I was satisfied with both price and quality! Will definitely contact you in the future! Thank you!
Toyota Prius in Georgia
Thank you, I liked everything,the car is in good condition, the guys did everything clearly
Toyota Yaris in Montenegro
Toyota was not there, they offered Skoda fabia automatic or rapid automatic, at the appointed time 2 cars arrived to choose from, the cars were in good condition, we chose Fabia, I liked everything. Car return - everything is excellent and convenient
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.