What our users say

Real feedback on rental experience with us

Elena Prazdnichkova
Elena Prazdnichkova
🇷🇺

Peugeot 301 in Czechia

We took this car from Karlovy Vary, we liked everything, It was delivered and picked up on time, rental experience without any problems.

October 2019
Andrii Larin
Andrii Larin
🇺🇦

Nissan Note in Cyprus

Everything was perfect. Yannis contacted us in advance and met us at the airport in Paphos. All in all we are happy with everything, thank you!

September 2023
Iurii Novytskyi
Iurii Novytskyi
🇺🇦

Porsche 718 Boxster S in the UAE

I liked everything the car was delivered at 10:00, I forgot and only woke up at 10, but they waited for me, they took me away too at 10, I gave it with a full tank, there was a Gas Station nearby, everything was convenient on the Site, I immediately chose the model that I liked, 2 people wrote to me they explained everything in vatsap in detail, the car is just emotions, I have Kaen in Kiev, I thought to take a boxter as a second car, but I think it won't go for Kiev, but for Dubai, the very thing, you won't go with an open roof during the day, it's very hot, although some are desperate they drive (they also took a convertible, you can immediately see ours) and in the evening ride in a thrill, but if it's already uncomfortable on the highway above 100 km, I'm generally satisfied with the car and the service, I hope next time I'll take something better or if I live far from the center Something simpler for the entire stay, a taxi is expensive to go far, it's easier to take a regular car, I'm waiting for you to return the deposit, I hope there are no fines, I tried. And it's also important to keep track of the km, I dashed off 230 km from 250 available

October 2021
Serhii Lisovyi
Serhii Lisovyi
🇺🇦

Toyota Yaris in Montenegro

I will write the pros and cons. pros: 1. there was no our car, they called us and offered another, until ours appeared (one day). 2. polite employee, pleasant communication. 3. punctuality. the car and the first and second were brought on time. 4. the technical condition of large units (engine, brakes, gearbox) was in good working order, at least from the driver's point of view. the box was not "stupid", the engine did not fail, the brakes worked properly. minuses: 1. both the first and second cars were not very new. or rather not at all in a new one, although the Toyota was only three years old, but it was in very strong scratches, chips. in the Audi (which we were given on the first day) there was a crack in the windshield, and one rear door was not closed with the central lock. also, the trunk did not open there, at all, in general, in any way. 2. cleanliness. The Audi interior was stained with .. I don't know .. with salt? sea water? sweat ?. that is, no one at all takes care of the cleanliness. small debris on the rugs. before handing over the Toyota, we washed the car and it was much cleaner on delivery than when it was handed over to us. 3. there was no washer in the car at all !!! I had to buy it for my own money, as the roads are dusty in places and without a washer. 4. price. as it turned out, it is slightly higher than the market for such a state of the car.

September 2021
Augustinas Galinis
Augustinas Galinis
🇱🇹

Nissan Note in Cyprus

Do not hesitate to rent a car from this company. I have tried a few car rent companies in Limassol and this one is by far one of the best. The car was delivered to my hotel, the car manager- Alik was super friendly and carefully explained everything about the car. As you can see in the photos, the car was delivered very clean and had an amazing fresh scent inside. My whole renting time I had no problems with the car, it was powerful enough to travel in the mountains and motorways. I totally recommend you to rent a car from these guys👍!!They are the best! One last thank you to Alik for everything! I had an amazing time with this car, thank you! 👊

December 2021
Georgii Stepanovskii
Georgii Stepanovskii
🇷🇺

Mini Cooper S Turbo in Montenegro

In general, everything went well. The car, of course, is already quite worn out, there were occasional errors with the engine, which cut the power of the engine. The stated power of the car differs from the real one. But, in general, given the price and the age of the car, we were satisfied. The owner fulfilled his obligations to deliver the car, responded promptly, so we are satisfied

August 2023
Petr Skalicky
Petr Skalicky
🇨🇿

Mitsubishi Pajero Io in Georgia

Everything was fine.We were satisfied with the car and we enjoyed the trip.

August 2019
Goran Vdović
Goran Vdović
HR

Volkswagen Eos in Montenegro

It was great in general! We arrived earlier than expected and VW Eos wasn’t ready so we got BMW convertible instead for the same price.

June 2023
Denis Narylnev
Denis Narylnev
🇷🇺

Toyota Rav4 in Georgia

Nice car, all worked well, didn't have any problems at all)

May 2019
Yurii Tkachenko
Yurii Tkachenko
🇺🇦

Renault Fluence in Montenegro

All in all, everything is good. What did not like: 1) it was not very clear where to pick up the car. It was indicated - "the office of the company", in fact - near the academy. 2) the car does not correspond to the declared power - instead of 140, the maximum is 110 hp. What we liked: trust. I was planning to pay with a card in the office. There was no cash, and I was offered to pay after the lease. We were not met when the car was returned. We left the money in the car.

September 2021
Marat Mansurov
Marat Mansurov
🇷🇺

Volkswagen Golf Cabrio in Cyprus

Took a long time to choose where to rent a car. Found this VW Golf cabriolet from Yannis for hire at a very attractive price. I wrote him a message in which asked all my questions, Yannis reacted very quickly to this! He called me and told me everything that I was interested to know. After that, all doubts disappeared and I reserved the car by making an advance payment, stating the flight number with which we arrive. At the appointed time, Yannis was already waiting for us with a sign at the airport and the car was ready to drive! The whole process took no more than 10 minutes and we drove our convertible under the rays of the warm Cypriot sun. Over a week, more than 1000 km were run over., Of which there are quite a lot of crazy mountain serpentines, where there is a turn at a turn, ascents, descents, etc. the car did not fail! With the delivery of the car it was all as simple as when it was received. Thank you very much for this great car, responsiveness and an excellent approach to business, Yannis, your convertible greatly improved our trip! Now, when in Cyprus, will only rent from you! With respect, Marat Mansurov.

February 2020
Iegor Vazhgovskyi
Iegor Vazhgovskyi
🇺🇦

Nissan X-Terra in Georgia

Good passable car, satisfactory for its year of manufacture. We took the car at the airport as requested, everything was smooth.

September 2021
Nazarii Sobchuk
Nazarii Sobchuk
🇺🇦

Ford Mustang GT V8 Convertible in the UAE

I wish it were better. There are no questions about the car. I didn’t like two things: 1. We received the car with 10 km of petrol left. We nearly died out while we found a gas station. Upon arrival, I wanted to relax and not to be puzzled where to find a gas station. As a result, we devoted half of the evening to this issue instead of just traveling on business. 2. Delivery of a car - a person is late, it is very difficult to communicate, he does not understand anything and can not get through in any way. We were late for the event due to a delay in submission. Delayed not inspection of the car, namely the arrival of a person. In the end, it wasn't even he who came. To be honest, there is no desire to use the service again. The experience is rather negative than positive. If the fuel policy is principled, they would have warned in advance, I would have paid for a full tank.

November 2021
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Frequent Questions

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What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

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