What our users say

Real feedback on rental experience with us

Agata Kondracka
Agata Kondracka
🇵🇱

Mazda Demio in Cyprus

Alik is a super professional guy. I got the car clean and ready for the road. Mazda has performed very well even on mountain roads. The return was quick and easy. I recommend it very much, I would definitely come back on my next visit to Cyprus.

September 2021
Viacheslav Ogai
Viacheslav Ogai
🇷🇺

Nissan Note in Cyprus

In general, everything was fine. There was one unpleasant moment. Got into an accident on the very first day of the lease (the front passenger door, the back door and a little bit of the rear fender were damaged). Under the contract, I had to pay 600 euros. And there is a feeling that I overpaid. As it is hard to believe that for one small dent and scratch, the repair would cost 600 euros. Sometimes the car went deaf, but rarely.

August 2021
Ihor Romaniuk
Ihor Romaniuk
🇺🇦

Subaru Forester in Georgia

Everything went fine

September 2021
Aleksandr Banin
Aleksandr Banin
🇷🇺

Renault Taliant in Turkey

Everything went just fine! Picked up at the airport and dropped off at the airport and dropped off the car. We delivered it to the office. Everything was quickly formalized. A big plus, given the current situation, there is an opportunity to pay for the rental in cash right in the office. It was also possible to book the car through the company's website from the Russian Federation. Thank you very much. We will definitely use your services in the future!

August 2023
Teymur Majidov
Teymur Majidov
🇦🇿

Toyota Rav4 in Georgia

very good

January 2024
Gennadii Vandiaev
Gennadii Vandiaev
🇷🇺

Volkswagen Golf 6 in Montenegro

Everything went well, the car corresponds to its price, the car rental company is very loyal. In general, everything is fine)

April 2023
Maksim Nikiforov
Maksim Nikiforov
🇷🇺

Toyota Vitz in Mauritius

Thank you everything is good, everything was fine. We got a call ahead of time and they changed it because the toyota was banged up

February 2024
Rustam Zinurov
Rustam Zinurov
🇷🇺

Mitsubishi Pajero Io in Georgia

I would like to write a review about this car and about the owner himself. First of all, George, from whom we took the car, is simply a very respectable and pleasant person. Calm, he will tell all the interesting moments. It's really easy with him. If there is an opportunity to visit Georgia again, I already know who to contact. About the car: Mitsubishi Pajero Io 2006. These were no longer produced, the last of the magikans. Great car, we took it for 16 days, it turned out $ 400, drove 2500km + $ 250 for gasoline. We took it to Tbilisi, only with this car we visited the most interesting places in Georgia. Tbilisi-Kutaisi-Svaneti-Adjara-Tbilisi. The main goal was to ski in all ski resorts of the Country. Were in Mestia-Tetnuldi. Were in Goderdzi (Adjari), Were in Borjomi-Bakuriani. We did not reach Gudauri - there was no snow like in Bakuriani. Only with this car we visited excellent beautiful places of Georgia in January. We were 3 people, we had 3 snowboards. We asked Georgy for a snowboard mount - he did it for us without any problems. We asked for chains for wheels - Georgy brought them to us (that is, all this was included in the price I indicated above). The car is great, SUV. 90-100 rides on the highway, and more is not necessary. Firstly, it will eat a lot, and secondly, where to hurry, you need to admire the nature outside the window. In mountainous areas - it has shown itself with dignity, the roads are not everywhere in good condition, so you just need an SUV to get somewhere. The car has four-wheel drive. Great car - great owner. Thank you, dear !

January 2020
Vincenzo Visciano
Vincenzo Visciano
🇮🇹

Volkswagen Caddy in Albania

Invaluable help during our first visit to Albania. Professionalism, courtesy and maximum accessibility. A huge selection of cars for every taste. Cheap prices.

September 2023
Denis Narylnev
Denis Narylnev
🇷🇺

Toyota Rav4 in Georgia

Nice car, all worked well, didn't have any problems at all)

May 2019
Rizvan Yussupaliyev
Rizvan Yussupaliyev
🇷🇺

Skoda Fabia in Montenegro

I rented 3 cars: Skoda Fabia, Audi A5, Audi A3. Very satisfied with the service. At first there was some doubt when on the day of arrival they wrote that today they would not be able to bring Skoda Fabia, but they would bring it the next day. The next day they brought the car - it was in very good condition, we drove it for a week, visited Bar, Skadar Lake, every day we went to Velika Plazha, moved from Ulcinj to Becici and the car did not cause any complaints. We also rented an Audi A5 convertible for 1 day and we really liked it, both in terms of condition and dynamic qualities. We also took an Audi A3, it was with high mileage, the back cover fell off on one of the seats, but of all 3 cars that we rented, this was the biggest trifle we encountered. We drove the Audi A3 to Kotor and to the royal beaches. In general, I really liked the service: the guys are customer-oriented, flexible, offer options, work on trust (they didn’t even take a deposit for both Audis). If I came to Montenegro again, I would definitely use this service. Big hello to Ivan and Lazar!

July 2022
Gulshat Zainullina
Gulshat Zainullina
🇷🇺

Mitsubishi Attrage in the UAE

On 08/23/2018 we rented a car through Localcarhires.com company. Initially we applied for a Mitsubishi Attrage. But the guys brought us another car: Toyota Camry. The car was brought to our hotel at the time we appointed and it was picked up from there. Delivery and pickup was free of charge for us. The car was in perfect condition, clean, there were 2 bottles of water in the car. We had to return the car on 27.08 at 14.00, we asked the guys from the company to extend the rental period until 23 pm, which was agreed by the company and the car was taken away from us at 23 hours. We want to say a huge thank you to Aqeel - we were very comfortable and pleasant to communicate with you and your company. We will definitely rent a car from you next time.

August 2023
Azat Korzhinbayev
Azat Korzhinbayev
🇷🇺

Subaru Forester in Georgia

Everything went well 👍 the car was in excellent condition, we were met at the airport. we returned the car after a week in the city, which is very convenient.

October 2023
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Frequent Questions

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What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

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