What our users say

Real feedback on rental experience with us

Elena Prazdnichkova
Elena Prazdnichkova
🇷🇺

Peugeot 301 in Czechia

We took this car from Karlovy Vary, we liked everything, It was delivered and picked up on time, rental experience without any problems.

October 2019
Aleksey Pette
Aleksey Pette
🇷🇺

Nissan March in Cyprus

Everything went well, no complaints!

October 2019
Almira Artemenko
Almira Artemenko
🇷🇺

Toyota Prius in Georgia

We took a Toyota Prius. All liked it. Starting from the fact that those cars that I liked could not be provided due to problems with the owner, but they found me the same one according to my criteria, although it was not on the site. Respect to your girl 😁👍 The car is very comfortable, it just turned out to be rather low in the cabin, but maybe this is because we drive jeeps at home, they are higher 😂. While we were driving around Batumi, it seemed that gasoline was not wasted at all, the fuel mark did not move. We saw the first expense when we went to the mountains. And then it took five liters for the trip. But on the highway, the consumption is already like a real car 😂. So we did the first and only gas station just before Borjomi before returning the car. So we have the most pleasant impressions from the trip in your car, and the people who work for you are just wonderful. I have already recommended your company to my friends who are also going to Batumi. And I think that we ourselves will also use your services 😁👍

July 2021
Thunyasit Trakulchana
Thunyasit Trakulchana
🇹🇭

Subaru Forester in Georgia

We spent 8 days in Georgia, This car went great in every kind of road, All function working well, Easy pick up and drop off, Owners is very kind I text some question we wonder and he reply really quick, Happy journey here!

October 2019
Aleksandr Iakimkov
Aleksandr Iakimkov
🇷🇺

Mercedes-Benz E200 Cabrio in Montenegro

Thank you, everything went great!

September 2022
Aleksandr Rykov
Aleksandr Rykov
🇷🇺

Volkswagen Golf Cabrio in Cyprus

Everything went smoothly with the lease. They contacted me in advance and warned me that they would meet me. The car was delivered on time, the registration process went quickly and without any problems. The company employee was polite and the car was clean. There were no problems with the car. The refund process went smoothly as well, everything took no more than 5 minutes.

November 2021
Dmitrii Polskikh
Dmitrii Polskikh
🇷🇺

Toyota Yaris in Montenegro

Everything is fine. The car was replaced by a Skoda Fabia. But it's the same class. Landlord was sociable and did everything promptly.

January 2023
Amy Parrella
Amy Parrella

Toyota Prius in Montenegro

We absolutely loved using local car hires! Walked out of airport terminal and was greeted by a man who drove us to our spotless car. Had a gps where other name brand rental car agencies did not . Local car hire was so fast and easy ! The car was fantastic and just what we needed to explore all of Montenegro which we LOVED! Price was very competitive as well. If you need a car in Montengro I highly recommend!

April 2019
Andrey Spasskiy
Andrey Spasskiy
🇬🇪

Subaru Forester in Georgia

Excellent. Absolutely adequate people, quick registration, the machine is in excellent condition. Thank you, I liked everything, prosperity to your business. recommend.

March 2021
Denis Kartezhnikov
Denis Kartezhnikov
🇷🇺

Fiat Egea Multijet in Turkey

I can confidently recommend cooperation with Sefa and his team. The car came in good condition and did not cause any problems during the rental period. Not only that, but Sefa on its own initiative compensated the costs incurred for AdBlue.

June 2023
Konstantin Musaev
Konstantin Musaev
🇷🇺

Mercedes-Benz A180 cdi in Montenegro

That's great, thank you.

September 2023
Yuliya Kim
Yuliya Kim
🇷🇺

Opel Vivaro in Montenegro

I can rate the rent as a three on a five-point system. I understood that the car was not new, but I did not think that there would be problems with it. At first, it died out in our parking lot, we did not find out the reason, I wrote to the owner, they rebooted something remotely (according to him), and we could go further. The next day we had to go to the mountains for rafting, all the way I hoped that it would not stall anywhere else. We also had a flat tire on the track, we barely changed the spare tire, because, firstly, the tools that were in the car were too weak to change the wheels, and, secondly, the mounting bolts on the spare tire were soured, and our men she was barely pulled out. I had to stop cars on the highway in search of a normal wheelbrace. Of course, I wrote to the owner, he even sent us some master who arrived immediately after we had done everything. They took the car for diagnostics, provided a temporary replacement, they said that they did not find anything. In general, you can ride it, but be careful

June 2022
Svetlana Odoeva
Svetlana Odoeva
🇷🇺

Mazda 3 in Georgia

Hello! We booked a Mazda 3 car, when we arrived to pick up the car, we were told that there was a mistake and it was already rented by someone else. However, we were offered a Mazda 6 for the same price. All documents were issued quickly and without any problems. The car is in good condition, the interior is a bit dirty, though. In general, we are satisfied with the service. I recommend booking. The site is convenient for finding cars. If I look for a car again, I will definitely contact your service.

September 2022
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Frequent Questions

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What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

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