What our users say
Renault Fluence in Montenegro
All in all, everything is good. What did not like: 1) it was not very clear where to pick up the car. It was indicated - "the office of the company", in fact - near the academy. 2) the car does not correspond to the declared power - instead of 140, the maximum is 110 hp. What we liked: trust. I was planning to pay with a card in the office. There was no cash, and I was offered to pay after the lease. We were not met when the car was returned. We left the money in the car.
Subaru Forester in Georgia
Car was in perfect condition, we had no problems and it brought us literally everywhere. Pick up and drop off was exactly as agreed. Thank you and next time definitely again!
Subaru Forester in Georgia
Was everything great and good. Guram and his team was great. Hihi. I am still on my way and in Azerbaijan, then in Uzbekistan, Kirgyztan and Kazakhstan. Have a rare possibility to connect to internet, but I will leave a POSITIVE feedback for sure. Depending on internet connection quality. At least I will give the good reference at home. I will arrive home at the very end of July. Anyway the car was good, luckily no problem we had (in spite of the the bad road and driving system there). It is a kind of wonder, but the car we liked a LOT and the service of the car rental company was GREAT.
Toyota Yaris in Montenegro
Everything is fine. The car was replaced by a Skoda Fabia. But it's the same class. Landlord was sociable and did everything promptly.
Mazda Demio in Cyprus
Mostly - everything went well - there were no difficulties. In fact, I got a Mazda - and it was a little "tired". I had to carry one suitcase in the cabin ((( In principle, the company from which I took the car is sane, adequate, they warned in advance that the Nissan had technical problems and immediately offered to replace the Mazda, and this is a huge plus. Well, the car park would be fresher
Hyundai Elantra in Armenia
Excellent car rental company in Yerevan. Responsive staff. We ordered a Hyundai Elantra, but this car was already booked, so we went to a meeting and provided a higher class car for Hyundai Elantra. The car Honda Pilot was provided. The car was brought to the entrance by a very polite young man, he showed us everything. We were very satisfied with the service. 👍🤝 All advice.
BMW 3-series Cabrio in Montenegro
High marks for the service. It was not possible to drive a BMW until the end of the vacation. The car is frankly shabby. And the roof broke. Didn't close at some point. We replaced our car with a Renault (not a convertible) of a lower class. Reimbursed the difference in the lease. But still, I wanted to spend my vacation on the convertible to the end and lost a little time while changing the car. In general, the owner of the cars himself is very adequate🙏
Subaru Forester in Georgia
We deal with rentals in Prague, collaborating with you from the very beginning. We were on vacation in Georgia and decided to use the services of your platform. Communication with the rental company was excellent, but the condition of the car, of course, leaves much to be desired; the condition in which our cars are not even worth comparing, but this is most likely due to regional characteristics and requirements for that condition in general :). The main thing is that the car took us from point A to B, that’s already good😁
Subaru Crosstrek in Georgia
Everything is great, great service, nice car. We are thrilled!) We will gladly apply again!
Citroen C3 in Morocco
Perfect service. Only one things, I wanted smaller baby seat (6months old baby), but it is not possible to order For me was perfect, that the lady was waiting on airport at 4AM and I could hand over the car there
Subaru Forester in Georgia
We spent 8 days in Georgia, This car went great in every kind of road, All function working well, Easy pick up and drop off, Owners is very kind I text some question we wonder and he reply really quick, Happy journey here!
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We partner with small to mid-sized providers, run by local people, who are committed to satisfying each and every customer.
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.