What our users say
Ford Courier in Turkey
Everything went great, the car is as ordered on the website. All honest and without cheating! I recommended your company to all my friends who will go to Turkey! The trip in Turkey turned out to be amazing!
Mitsubishi Pajero Io in Georgia
I would like to write a review about this car and about the owner himself. First of all, George, from whom we took the car, is simply a very respectable and pleasant person. Calm, he will tell all the interesting moments. It's really easy with him. If there is an opportunity to visit Georgia again, I already know who to contact. About the car: Mitsubishi Pajero Io 2006. These were no longer produced, the last of the magikans. Great car, we took it for 16 days, it turned out $ 400, drove 2500km + $ 250 for gasoline. We took it to Tbilisi, only with this car we visited the most interesting places in Georgia. Tbilisi-Kutaisi-Svaneti-Adjara-Tbilisi. The main goal was to ski in all ski resorts of the Country. Were in Mestia-Tetnuldi. Were in Goderdzi (Adjari), Were in Borjomi-Bakuriani. We did not reach Gudauri - there was no snow like in Bakuriani. Only with this car we visited excellent beautiful places of Georgia in January. We were 3 people, we had 3 snowboards. We asked Georgy for a snowboard mount - he did it for us without any problems. We asked for chains for wheels - Georgy brought them to us (that is, all this was included in the price I indicated above). The car is great, SUV. 90-100 rides on the highway, and more is not necessary. Firstly, it will eat a lot, and secondly, where to hurry, you need to admire the nature outside the window. In mountainous areas - it has shown itself with dignity, the roads are not everywhere in good condition, so you just need an SUV to get somewhere. The car has four-wheel drive. Great car - great owner. Thank you, dear !
Renault Clio 3 in Montenegro
It went well, was very easy and the guy who rented the car was very flexible. I picked up the car in podgorica and dropped of in dobrota, was very convenient:) Car was good, just i wish they cleaned the inside before giving to, but maybe didnt have time, i dont know 😂
Mitsubishi Outlander in Georgia
Excellent car rental service! We took a 2017 Mitsubishi Outlander for a 4 days Kutaisi - Martvili - Mestia - Ushguli - Tbilisi trip (over 1k km). No issues with the car at all, it was very comfortable and surprisingly fun to drive on the scenic Georgian roads. The owner is an incredibly kind and helpful person, quickly responds to messages on Whatsapp and speaks good English. Obviously got the deposit fully refunded at the drop-off. Both USD and GEL is accepted.
Hyundai i20 in Montenegro
we did not have any issues. car was working well. goran helped us a lot. he was in constant communication and i will rent from him again in future in montenegro again. he was very helpful.
Volkswagen Tiguan in Albania
I’be been provided with friendly service and nice support in unplanned situations. All good from my point of view.
MG Motor 5 GT in the UAE
everything went perfectly. we stood for a long time at passport control on arrival, picked up the car an hour later than it was specified when ordering. as agreed in advance, we paid the remaining amount in cash. we filled out a rental form, photographed the car from the outside and inside for all the chips and scratches, gasoline level. We asked how to leave the parking lot, the man showed us the receipt, we attached it to the parking lot, paid 13 dirhams for the previous day (apparently the car was brought there in advance). there were no problems with refueling. our navigator also worked well everywhere. by and large we needed the car to get from Abu Dhabi to Dubai and back, and to go to amusement parks with children, so we did not drive much. When we handed over the car we wrote to the operator on WhatsApp, he explained where to come and where to wait for the driver to pick up the car. when handing over the car we paid cash for the toll roads, there were no fines. we handed over the keys and flew home. we are very satisfied with the work of the rental company. we only have questions about the car itself, probably we should have chosen a better, newer and more expensive car from the beginning, it turned out a bit different from what we are used to. It seemed that the car was dirty, the windshield glass was a bit cloudy, as if oil, well, and the ride felt like the car had not been in service for a long time. for us it was not critical, as we did not plan to drive a lot, from hotel to hotel only, so we did not bother. next time we will choose a car of another brand, more expensive. Overall I can give 4.5 out of 5 points. we will contact again
Audi Q7 in Georgia
The rent went very well. The car was at the airport at the the right time. Car was as expected. Only minor thing. In car was still some crap/smoked sigarets from previous people. Maybe clean it bit better before renting out. For rest, very good service for bringing and picking up car. Thanks!
Opel Vivaro in Montenegro
I've rented Vivaro through Your website, but finally I didn't get that car. One day before arrival to Montenegro I've received message on Viber that there is technical issue with Vivaro and they ar trying to find other vehicle which suits my expectations. There was no 9 Pax van available and they asked me is the VW Caddy Maxi OK for us. Basically I had no other options so I had to agree. The only problem was to fit all the bags and suitcases inside. Generally, the car was OK, but I think it is not OK to pay for 9 Pax van and receive 7 Pax in the same price. Also two days has gone before I've received kids seats, which should be provided from the beginning. I would say it was not so bad, but far away from perfection.
Toyota Yaris in Montenegro
Everything was ok. I've got a car in time. It was replaced by škoda rapid, but for me it is the same class of car. No problem when I got the car back. There are a lot of cars without deposit and fully insured. Will use your service once again.
Skoda Rapid in Czechia
It was good in total. Connected with the courier to clarify some questions and he always replyed quick. I would use again your good service if I am in Prague next time! Thanks!
Ford Focus in Turkey
Everything was great. The owner of the car was very responsive and accommodating. We had to stay 3 extra days. Gokhan extended our lease. The car was also excellent, consumes very little fuel. I recommend.
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.