What our users say
Nissan Tiida in Georgia
What we liked: Liked the price. Overall it ended up being a positive experience. Convenient website with browsing and auto selection. Availability of hull insurance. Convenient registration on the site. The car did not let me down all the way, 130 hp and automatic transmission contributed to a comfortable ride. What I didn't like: 1. During the inspection of the car, the car had a huge number of body defects, which the employee did not fix in the document, we were very wary of this and we had to insist several times that he would mark everything, it caused feelings that we want to cheat - unpleasant feelings. The employee left without entering everything as it should be and we independently entered all the shortcomings on the condition of the car. 2. Externally the car was dusty and was not clean, it was not critical. 3. The car was dirty: dusty outside, windshield in old dust, in the interior - small debris and dirt in the corners. 4.But more upsetting was the technical condition of the car. To rent a car in such a condition is to jeopardize the clients' rest and maybe even their lives. The suspension rattled very strongly. It is very uncomfortable to drive a car with such suspension, it just seems that right on the move is about to fall off a shock absorber, wheel or something else. 5. There was no indication that localcars is an aggregator, not from the first time found the office - no specific scheme of passage to the office, it was very disturbing minutes. 6. There was no usb charger in the car.
Citroen C4 in Montenegro
Everything went smoothly. The car was brought where I wanted it, tidy, excellent, like new, and left where I wanted it too. As for my experience, all the best.
Subaru Forester in Georgia
We rented a four-wheel drive Subaru forester for 10 days, drove almost all of Georgia (Tbilisi, Kazbegi, Zugdidi, Batumi). The car is great, the only negative side was not-working AUX. Very nice and friendly owners drove the car to the hotel in Tbilisi for free.
Mercedes-Benz Vito in Georgia
To be honest it's terrible. The day before the start of the rent, I was informed that there was no car, supposedly somewhere tourists had an accident on it, but this was not so, because a few days later I saw this car completely intact. As a result, we agreed that they would bring me a car on the second day of the lease. I was charged a higher amount for rent than it was originally on the site. Well, the worst thing is that on the 4th day of the rental, the car engine breaks down in the mountains near Gudauri. We are left without a car for another day. I had to call a taxi for 300 lari from Gudauri to be picked up from the highway and taken to our house. The next morning, they allegedly brought me a replacement - a 7-seat pathfinder, instead of a 9-seat Vito, given that there were 9 of us, I also had to order a taxi for 2 more days to fit everyone. Of course, I did not receive any refunds for lost days (except the first one), taxis, nerves, etc.
Citroen Berlingo in Turkey
Excellent service! Very convenient, met at the airport, in a few minutes delivered to the office for registration. Fast registration, 10 minutes and you are on wheels! The car is new and clean! If possible, I will definitely use the services again.
Renault Clio 3 in Montenegro
Great transition. Very helpful and great price - will certainly use again. In fact we are moving to Montenegro soon so if we need anything car related we will be in touch. Many thanks! Tracey and Harry.
Hyundai i30 in Montenegro
Everything went Miraculously! Only positive emotions! All liked it. The car is fresh, playful and roomy as it turned out. There were four of us and each had a suitcase. Everything fit. There were doubts whether there would be enough power in the mountains on serpentines (there are still 4 of us), but the machine never let us down, everywhere it rolled us briskly and cheerfully. The pick-up and drop-off of the car was at the airport, everything went smoothly, at the agreed time, without delays or nagging. The deposit was returned at the end, even without reminders. Everything is Super! I recommend and advise you to use the services of your site!
Subaru Forester in Georgia
I was extremely happy with our choice. The car we chose was very comfortable clean and the customer service was excellent. The staff were more that happy to answer any questions we had before and during the rental and even accompanied us on a test drive at our request to get to know the technical aspects of driving the car as we had not driven an automatic transmission previously. I would highly recommend using
BMW X5 in Georgia
Hi it all went well, car was as described, delivered by a competent guy, and recovered as planned. No issue at all...it was a x5, well maintained and equipped...
Citroen C4 Grand Picasso in Montenegro
We rented a car on this site in August 2023, which we have never regretted! The car was delivered with a slight deviation in time due to traffic jams about what the driver reported in real time coming out all the time on the phone! We ordered a Citroen for 7 people, after payment reported that the car in the service and offered for the same money Mercedes Vito, which is very pleased!In the car was a booster and a child seat, as we were traveling with two children 3 and 8 years old, which we reported in the questionnaire! Acceptance and transfer of the car was as fast as possible and without problems! The whole family was very satisfied after such a vacation, because to be in Croatia and see all of its true beauty without a car is not real!We took the car for 4 days, on the penultimate day there was a small malfunction that we immediately reported to the lessor! Despite the fact that it was a day off and already evening, we immediately got in touch and offered technical inspection the next day, asking whether we can deliver the car or they will come in the morning and do the inspection, we refused the inspection and the next day in Podgorica handed over the car without any problems!We rented the car in Sutomore and handed it over in Podgorica, because from there we had a bus home! I would like to thank the lessor and his team in the rapid provision of services and in the maximum simplification of this process! Next time we visit Croatia, we will definitely turn to you! Thank you very much for a great vacation and a lot of positive emotions!!!!!.
Audi A4 in Albania
It was very good and the car owner was very helpful and very friendly Definitely would recommend the website to my friends
Peugeot 301 in Greece
We are delighted with the service, the serviceability of the car and everything that allowed us to rest comfortably. The girl Natalia, who brought us a car towards us, was polite, courteous, attentive to all our questions. We are very satisfied with your project and the work of all employees. Hello Natalia)
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.