What our users say
Volkswagen Golf Cabrio in Cyprus
Everything went smoothly with the lease. They contacted me in advance and warned me that they would meet me. The car was delivered on time, the registration process went quickly and without any problems. The company employee was polite and the car was clean. There were no problems with the car. The refund process went smoothly as well, everything took no more than 5 minutes.
Citroen C4 Picasso in Montenegro
There are no complaints about the rental, everything is fine, thanks. Probably 4 only because of the state of the Auto.
Volkswagen Touran in Montenegro
Thank you very much for the service and for the car. We went to Trebinje from Budva for shopping and beauty to see with the family. Communication with Christina is very pleasant. Before that, there was a sad experience of trying to rent a car, so I discussed a lot in advance and everything went well in the end)) On 02/11/23, the car had a little over 100,000 km on it, which seems very strange for its year of manufacture. The car was delivered a little late, but then when I returned, I myself was late, so no complaints)))) Diesel on the machine is very pleasant rides on serpentines. We got an average consumption of about 5.8l. / 100 km., which is generally good for a car of this size. Pros: - good service when communicating with the owner - large and spacious car for 4-5 people with a large trunk and good visibility - the diesel is economical, and the DSG shifts gears quite adequately. The box also has a manual gearshift and a sport mode. - of course the price. We booked a car a month before the trip and the car itself came out 35 + 10 international insurance for traveling abroad + 1 for a chair 9-18 kg. + 1 per booster Cons (subjectively): - nevertheless, the delivery of the car was slightly delayed, and because of this we left about 20-25 minutes later than planned - the car is low (although it is noticeably higher than the Golf 6, which we also drove here), so it is very careful on bumps. I'm just used to higher cars. But this cannot be called a direct minus, because. I myself chose this car and knew that it was not an SUV))) - the steering wheel is very worn. On the steering wheel, there is a feeling that the mileage is not 100 t.km., but all 600 t.km.))) - already before handing over the car to a company representative, when I was cleaning the cabin, I saw that the rear climate control was broken. All the minuses are very nominal and did not greatly affect the positive impression of using the car. Therefore, I definitely recommend both the company and this car. Especially for 35 euros per day)))
Renault Clio 5 in Turkey
Excellent service, we rented a car, prepaid with a Mir card, which is very convenient. On arrival we were met at the airport and then escorted. The car is good. Everything is great, thank you!
Toyota Land Cruiser Prado in Georgia
I really liked the car I really liked the site I really liked the service In general, very good thoughts came to my mind after I saw you on the site It’s a pity that we in Israel can’t rent a car like that through your site, it’s a pity We have this by law Forbidden, I will leave a review to Gregory.
Volkswagen Eos in Montenegro
1. Volkswagen is all kotsany and scratched in a circle, the hood is probably painted, like all cars are possible. Matched thresholds. Driver's side door trim, tampered with. 2. The site states that it is 2010, but it is not. According to the documents for him, he is 15 - 16 years old. He is 2005. 5 of which he spent in Germany, and then traveled throughout Europe. Why write the wrong year of birth .. question. 3. He has obvious problems with the exhaust system. Most likely (90 percent) the catalyst is destroyed or dilapidated (since it goes). Metal squeals when accelerating from low revs and a pungent, poisonous smell from the exhaust system with blue smoke. The owners of the hotel even made comments to us, as the guests complained ... While we were heating the car, everything was carried to the rooms. As a result, we began to quickly start up and leave to bask away. 4. On the second day of operation, the coolant level sensor came on. On the third day, it began to light up on a warmed-up engine. Conclusion - it flows. As a result, I rolled into spare parts, bought liquid, refilled it. I gave the rest to the guys when I handed over the car and told them to pay attention. 5. The apotheosis was that he had expired documents (car registration card). On the day of the car delivery, we went to Lustica to swim. But they didn't get there. Half the way, we were stopped by the police, where they had to deal with this. As a result, the policemen took my passport and sent me to pay the fine to Tivat, to the post office, and after payment to the police station, where we waited with this receipt for my passport to be brought. The money for the fine, the guys in the evening, when they took the car, was returned to me. But the sediment remained, as I wanted to spend this day on the beach, on a sun lounger in a beautiful bay, and not in the police station. Moreover, there is no fault of ours in this ... As for everything else. If you do not take into account the breakdown of this car, then it justified itself. I liked the machine. It has a high ground clearance and a powerful engine for its mass (2.0 turbo diesel). She saved us, climbed up where the original Peugeot, as if dead. We were deceived by the navigator in the mountains and had to climb on gravel, almost up a vertical hill, he did not disappoint. As a result, mixed feelings remained. On the one hand, there are moments that are upsetting, on the other hand, there is a machine that I just sincerely feel sorry for. If you do it and invest a little, it will delight a bunch of clients (only 168 thousand have passed, unless, of course, the mileage is twisted). For a German, this is nonsense, not a run. But she is not wonderfully exploited, and apparently repaired, then when she just gets up and does not go. I looked at the oil level in the engine, just to be sure, it is there, but everything is black. Although according to the tags that the services leave, the replacement was in June. It was in June that he ran out of his registration card. For which I paid the fine. Conclusion - no one has changed anything, so it's sad. Sorry for the long review, just shared, since you already wrote. I didn't want to write anything on the site. Total, conclusion: 1. I liked the service. It's very cool that they can deliver a car to the hotel and pick it up there. Well, or wherever agreed with the distributor. Here is 5 out of 5. 2. The condition of the car - for the top three. I think that the cars should be monitored. You can use your own, and those that are given to customers must be in good order. Customers should not have a headache that something is wrong in his car. Clients are different, I understand cars, and there are those who do not. She would boil somewhere in the mountains and what to do? 3. Regarding the documents provided for the car here - 1. I should not have a headache on this issue under any circumstances. I am a tourist who came to rest, not deal with the police. I have been to many places and always took a car, there were no such problems. The distributor deliberately gives the car away, knowing that, according to the law, it cannot be released onto the road. Just for luck. Suddenly they will not stop. And this is a big minus. 3. I would apply again through your site. The answer is yes. Overall, I liked the service. Simply, I will carefully watch what they give me. Sorry again, for the long post
Opel Grandland X in Turkey
Great rental! Service at the highest level!!! The car was brought to the hotel, the phone manager speaks Russian. The manager who brought the car is fluent in English. It was not possible to pay with a card, they accepted cash payment. Car of 2023. Clean. Impressions are very positive. Thank you very much! There is only one BUT! This is a note to the firm. When we received the car, the tire pressure was 4 atmospheres, which is very good. a lot and it affects driving a car, as well as safety on the road. The rate is indicated on the car itself 2.7, please be careful. Otherwise, great respect and thanks!
Toyota Land Cruiser Prado in Georgia
No problems at all Everything went well. George helped us a lot
Toyota C-HR Hybrid in the UAE
Everything was great. Very simple and easy from booking the car to returning it. The car is in order, clean, new. I was pleased with the absence of a deposit, it is a very important point! Next time I will definitely rent a car from you.
Toyota C-HR in Bulgaria
There are no comments regarding the car. Regarding what I asked to cross borders to Turkey, I was provided with exit documents, but not all because of this my entry to Turkey was rejected and the money was not returned. As I understand it, when you order a service, it must be completed, otherwise a refund. What hasn't been done.
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.