What our users say
Mercedes-Benz A180 cdi in Montenegro
I must be honest, at first I was a bit nervous and scared about car rental and how it works but booking with you was completely different and you make it so easy for me. Although I didn’t get the Mercedes-Benz A180 cdi on arrival and I was given a Citron white car, my experience was smooth and I will definitely recommend the website to family & friends visiting Montenegro soon .
Skoda Fabia in Montenegro
Everything was great, brought the car in quickly. We picked it up without any problems. Everything is very convenient with payment. And the car is good. Thank you and recommend !
Renault Taliant in Turkey
Everything went just fine! Picked up at the airport and dropped off at the airport and dropped off the car. We delivered it to the office. Everything was quickly formalized. A big plus, given the current situation, there is an opportunity to pay for the rental in cash right in the office. It was also possible to book the car through the company's website from the Russian Federation. Thank you very much. We will definitely use your services in the future!
Toyota Yaris in Montenegro
Great service! We took a Toyota Yaris in good condition. A small car is great for the roads of Montenegro. The car was driven under the hotel and taken away from the hotel at the expiration of the lease. Everything is very fast and efficient: we contacted online and received a typewriter. There was no need to go anywhere on purpose. There is no need to leave a deposit. No trickery. We are completely satisfied! Thank you!
Peugeot 208 in Crete
The car is good. Despite the broken screen of the radio, the rest was all the rules. I didn't think the car was so spacious. We 4 adults fit very comfortably in the car. There was a problem with the delivery of the car to the parking lot. no one met us. But, in about 20 minutes we found the required parking lot. Only why, then they took an additional fee for renting a car outside of working hours - remains a mystery. The rest, on the wheelbarrow - no questions. I liked the island too. Thanks.
Subaru Crosstrek in Georgia
Everything worked out great, great arrangement with your rental company. We really liked the Subaru Crosstrek and it was great to drive. If we ever visit Georgia we will rent a car from you again.
Mitsubishi Outlander in Georgia
Excellent car rental service! We took a 2017 Mitsubishi Outlander for a 4 days Kutaisi - Martvili - Mestia - Ushguli - Tbilisi trip (over 1k km). No issues with the car at all, it was very comfortable and surprisingly fun to drive on the scenic Georgian roads. The owner is an incredibly kind and helpful person, quickly responds to messages on Whatsapp and speaks good English. Obviously got the deposit fully refunded at the drop-off. Both USD and GEL is accepted.
Mazda 3 in the UAE
Basically everything went fine. But there were unpleasant moments when receiving and returning the car. After booking on the site, I was contacted via WhatsApp by a car rental company from the UAE. I asked to send a photo of my documents, the address of issue and return of the car and flight numbers of arrival and return departure. I booked pickup and drop off at Al Maktoum Airport. Specified the time of issuance and return of the car on the site. He also confirmed the time of issuance and return of the company's car to the lessor - they confirmed that the car would be at the airport at the specified time. But the courier brought the car for 1.5 hours. Later. Before returning the car a day in advance, the lessor asked to confirm the time and place of return via WhatsApp. I confirmed - 5.00AM, Al Maktoum airport. He also pointed out that my departure was at 7.00AM and that the delay of the courier to return the car was highly undesirable. The company confirmed that it received this information (I can send correspondence if interested). But no one came to the airport in the morning to process the return of the car. I had to leave the car key in the car key box that was installed in the registration window of one of the car rental companies located at the airport. I took a picture of the box and its location, and the car in the airport parking lot - I sent the companies on WhatsApp with a description of the situation. After arriving in the country of residence, the company's courier contacted me via WhatsApp asking where to find the key at the airport - I sent him again a photo and a box at the airport. After 2 hours, I contacted the company - they confirmed to me that the car was safely picked up from the airport and the car return process was completed and the deposit blocked on my card would be returned within 30 days from the day the car was returned. Here is such a story. 4. - Also, the car was issued with a battery in the remote control with an immobilizer that had almost lost its charge. Didn't notice right away. The first day I had to start the car close to bring the remote control to the start button. And lock and unlock the car with a mechanical key. I contacted the company's support - they reported the battery model and sent a video instruction on how to replace it. But it turned out that the battery model number was reported incorrectly - I had to buy another one.🙂
Hyundai i20 in Montenegro
Everything went perfectly. I liked everything, the manager is a nice guy. The only thing is that it would be more convenient to receive and return a car with a full tank. From experience, I can now recommend taking a car with a diesel engine in Montenegro. For mountainous terrain, this will be better.
Toyota Camry in the UAE
I got an Audi A3 instead of a Camry, it didn't affect me in any way. Everything went perfectly, I received it in Dubai mall and handed it over at the airport. There were no problems, the price was fine. The landlord was always in touch. Feedback on the site, also everything is fine, it is convenient that you can pay by RF card, in the UAE paid through Union Pay. I would like to be able to pay 100% of the rent on the site, 15-20% to write off and the rest with a hold and then write off after the fact, so as not to pay directly to the landlord. It was very convenient that there was no deductible or deposit.
Toyota Prius in Georgia
Our family of three rented a Toyota Prius Hybrid car from July 14 to July 30, 2022. The owner of the car - Tengiz drove the car from Tbilisi to Kutaisi airport at no extra charge. The car is not new, but fully serviceable and corresponds to the description. The machine is in good technical condition with low fuel consumption (Hybrid). I was somewhat surprised that we did not sign any documents, that is, nothing at all! It was said that everything would be recorded electronically. But where can I see everything, I did not understand. The passport and driver's license were photographed on the phone of the owner of the car and that's it. For rent for 16 days, we paid 1200 GEL + 200 GEL returnable deposit, which, in terms of dollars, came out to about 27 dollars a day. Taking into account the fact that in Georgia in July the high season, we can say that this is for nothing. For the entire time of the holiday, we traveled around half of Georgia and got two fines - turning in the wrong place (20 GEL) and speeding (50 GEL). Of all the documents for the car, we had only a plastic card - a technical passport. The presence of only one document did not raise any questions for the police. No one asked for a green card, no car lease, no insurance. I don’t know how it works in Georgia, but apparently it works somehow. )))) In Europe, I would already have problems, but here everything is fine. Miracles. I would like to express my gratitude to Tengiz for meeting and seeing us off on time, and for helping us quickly pay the fines at the Kutaisi airport. I wouldn't have made it without his help. We liked everything. We definitely recommend the owner!
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.