What our users say
BMW 420i Cabrio in the UAE
Ordered a car bmw 420 cabriolet, 8 hours before departure from Moscow to the airport in Dubai dxb. When I arrived the car was in place, the car was clean, without any fingers on the body and dust in the cabin with a full tank of gas. The car was practically new 15k mileage. At first I took for 2 days, in the process decided to extend for another 2 days, all without problems allowed. In general, the agency is recommended!
Mercedes-Benz B200 in Georgia
We rented a Mercedes B200 for 4 days. Very competent support resources throughout the process (selection, reserve, use, delivery cars). Drove 800 km across beautiful Georgia. As agreed, the car was waiting at the airport with a friendly and polite employee. The car has excelled in comfort, dynamics and efficiency (7.5 l / 100km, taking into account the traffic jams in Tbilisi). I will use the local car hires service in other countries on the next trips. RECOMMEND 100%
Fiat Egea Multijet in Turkey
I can confidently recommend cooperation with Sefa and his team. The car came in good condition and did not cause any problems during the rental period. Not only that, but Sefa on its own initiative compensated the costs incurred for AdBlue.
Mitsubishi Pajero Io in Georgia
Having rented a car, I was satisfied, the car was in good condition, the execution of the contract and the return of the car was easy and not forced, the people with whom I had to conduct business were polite and friendly. The only thing is that it would not be bad to introduce a memo for your clients, in which it will be written about the peculiarities of traffic rules in Georgia, that there are cameras everywhere, what the police especially pay attention to, where you can drive out and where not, at least a little, it would help exclude fines, otherwise we had to pay for those violations that are few in which countries are violations - the Congress in the wrong place, near the Tbilisi Sea. There was a fork and there were no signs.
Mazda Cx-9 in the UAE
Everything was great! The only thing I would recommend is to check on site to make sure all fluids are normal. I will highly recommend you. Thank you so much for the service!
Toyota Corolla in Serbia
Everything was perfect. All our wishes were fulfilled. The car was better than the one we booked. The service was top-notch. Thank you. To you.
Volkswagen Eos in Montenegro
It was great in general! We arrived earlier than expected and VW Eos wasn’t ready so we got BMW convertible instead for the same price.
Subaru Crosstrek in Georgia
Everything is great, great service, nice car. We are thrilled!) We will gladly apply again!
Peugeot 107 in Montenegro
Definetly 5/5 Price was cheap, car was good, your whatsapp assistance was very helpful and also the car upgrade without an additional charge
Suzuki Swift in Croatia
In February 2024 we rented a car for a couple of days in Split through TakeCars website, everything was great! We originally ordered a Suzuki Swift - but in fact the manager offered a Suzuki Vitara without extra charges. The car turned out to be excellent - clean and comfortable, although we heard a lot of stories about the local outdated fleet. The rental staff explained everything clearly in English, gave advice about local peculiarities and what to do in emergency situations. When renting a car they made a video recording of all the damage and returning the car was just as easy and quick. The roads and views were great too, so we had the best experience of the trip - definitely recommend it!
Skoda Fabia in Montenegro
Great service! In Montenegro, I used a car rental for the first time and was convinced of the high quality of services. The car was delivered to the hotel at the agreed time. Fast clearance and a car at full disposal. The car is fresh, no comments. The change went super fast. Highly recommend!
Peugeot 307cc in Montenegro
Despite some challenges with the car (Peugeot 307cc had some issue with the gear), the service was immaculate: 24/7 support, quick resolution of the questions, flexibility with the payment. On top of that, it was a real pleasure to communicate with the guys, as they were really positive. Giving them 5/5 review.
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.