It was good, nothing in particular to mention I think only something went wrong with communication, but that was on my part but they were very friendly and the car was good, it was a Toyota corrola instead but they asked beforehand and I didn't mind

The rental went really good, everybody was helpful and nice, I don’t have any complaints

they gave us a worn down, not maintained car where literally everything was broken (and I mean everything) we found out during our stay. A dangerous car (flat tyres, no car horn, engine shut off when driving in first gear in the mountains) and numerous other stuff broken or missing. I contacted him (Aldi) about it. I had to drive back to Tirana to get a lifting jack for the car. In the end he was joking about it (I wouldn't need a car horn in Albania - we almost got into an accident because of this missing car horn). Also when renting the car I was asking a couple of times about the insurance. They said: no problem: everything is okay (his brother in law who was running the business in Tirana didn't speak English). Then on top of everything we had a huge engine failure in the mountains which he stated caused by our doing. I still don't know what happened to the car. After a few days he started texting me to pay him a lot of money for this (I think it was 2000 euro or something; oh no I got a 'discount'). And he started waving his contract (Albanian) at me. I declined because of the fact that I still don't know what happened to the car (never saw an official damage contract) and the bad state of the car. I never got a replacement car. So we only had the 16 days or so. We missed out 12 days. And then the 'threats' started. He would go to the police, legal steps, etc. He and his brother started pushing pressure on us. We left Albania because of this. And he is still sending me whatsapp messages through his 'friends' I guess. I should pay him or otherwise....I'm blocking everything right now. I already contacted my lawyer about this whole situation. This Aldi guy will give you a different story I guess, but this is my point of view. And in my point of view he is owing me money (car rental, deposit, full tank, taxi/bus).

The first car was very old and the driver's seat belt and passenger window were broken, but they exchanged it for another car in a few hours and the new one was fine. The staff was very friendly and helpful.