👪 We need a child seat for a small child (11 months) for the next age group, can you offer this?
The seats are available in three types: infant carriers for babies up to one year old, a sitting seat and a booster. When creating an order, select the type of chair you need and indicate your wishes for the seat in the additional comments. If possible, wishes will be fulfilled.
❄️️ We are going to rent a car in Albania for a week or 10 days in winter. Should we order the snow chains?
If you see chains in optional equipment, then they must be ordered separately. But in general, the cars presented will have a set of chains in the trunk, if required by the traffic rules during the rental period in Albania. You can check it with the manager or our client support. In practice, they have to be used on a rare occasion, and on ordinary roads they are not needed at all.
⚠️ Is the theft insurance valid only in the country where we rent a car or in the neighboring countries as well?
All this happens very rarely. It is up to you to decide whether or not to purchase this or that insurance in Albania. In this case, you take full responsibility for all possible, albeit unlikely, risks on yourself as a tenant.
💵 If I book a car in Albania more than six months in advance, will the card be charged immediately?
Yes, the prepayment for the car takes place immediately. After that, you will receive a voucher for car rental in Albania by mail - do not forget to save it and take it with you at least on your phone screen.
💁 If the prepayment for the rental in Albania has already been charged, can we change the car for a more spacious one without overpayments?
Yes, 7 days before the rental date, you can cancel your car in Albania booking with a refund of the prepayment. Accordingly, we can change your booking to another car if it is available.
💳 Can car rental companies in Albania hold more money than the deposit amount in the event of an accident?
In the case of minor damage to the car in Albania, their estimated value can indeed be deducted from the deposit, provided that these damage is not covered by the insurance. In the event of an accident caused by your fault, most often the damage will be compensated within the amount of your deductible, if the amount of damage exceeds the deductible, the remaining amount will be compensated by the insurance.
💁 Do you have a system of penalties for late arrival to pick-up from a rental company in Albania?
In case of a critical delay, the rental price can be recalculated. We recommend that you contact the manager by phone specified in the voucher in this case. The late arrivals policy is usually specified in the conditions of each particular rental company in Albania.
👪 Up to what age of the child in Albania should the car be equipped with a booster?
Up to 12 years old.
🌐 Can they not give us a car in Albania with a national driving license?
No, there are enough Russian rental rights.
🚘 What is the trunk capacity of minivans?
Depends on the specific car you choose in Albania, as well as how many people will be in the car. On average, 4-5 suitcases can fit in the trunk of a minivan, but it is better to clarify this on the car page or through personal messages with the manager
⚠️ Is Super CDW provided by your website (organization) or by a rental company in Albania?
All insurance products are supplied by rental companies in Albania. If you have any question regarding the details of the insurance, you can contact the manager of the rental company directly via a private message.
💥 If I violate the traffic rules in Albania, how will the police know?
The local police in Albania have the right to stop you for a traffic violation. In this case, the payment of the fine will be entirely on the tenant.
⚙️ Should I travel with small children in Albania?
Of course, traveling with young children in Albania is possible and necessary! On our website, you can pre-order the required child seat and be sure that the trip will be safe and easy.
👪 How to pay for additional services in Albania?
Additional services are included in the rental price. When you make a rental through us, you pay an advance payment of 15-20%, including the cost of additional services.
🎯 Will I receive the exact car that I requested in Albania?
Yes, you will receive exactly the car you see on the website. The changes are possible in rare force majeure cases and with a warning in advance. All the data provided on the website is precise and actual.
😋 Do your employees speak Russian?
Yes, we speak Russian. If you need support, prental contact us via the chat on the site or in any way convenient for you. Our contacts are presented at the bottom of the page.
⚠️ I can see that super CDW or insurance against theft could be added to the booking for free, is this some kind of error or could the price be really zero?
CDW insurance is valid as standard in the country where you rent a car in Albania. If you go abroad, it will no longer work there - you need a separate insurance "Abroad".
💡 Do you have specialists who can elaborate on the details of the car rental in Albania?
Yes, you can clarify the details of renting a car in Albania either directly from the manager of the rental company that rents the car you are interested in, or by contacting our team via the support chat or in any other way convenient for you.
👪 Is it possible to filter cars in Albania with dual zone air conditioning on the website?
There is no such functionality in the search, but information about Availability of an air conditioner is often found on the page of the car itself. If it still needs to be clarified, we recommend contacting the rental manager in Albania directly or via the support chat on our website (you can find it in the lower right corner of the page).
💡 What are the most frequently rented car marks on your website for trips to the mountains in Albania?
Most often, SUVs and Crossovers are chosen for such trips. We recommend that you familiarize yourself with the reviews of our customers who share their experience of renting and traveling with our cars. This will help you find the car that suits you best.
📄 What documents will be given to us at the time of receiving the car in Albania?
The most important document that you sign when you pick up your car in Albania is the rental agreement. All the basic conditions are fixed there, and you may also need this document on the road. Other additional documents will be issued to you, provided that this is required by local traffic rules, for example, a power of attorney to drive a vehicle.
📖 Can I book a car in Albania through the website to be picked up tomorrow?
Sure. If the rental is urgent, we will try to confirm it as soon as possible.
⚙️ What is my flight number needed for?
Flight number is required if you want to rent a car with collection at the airport. In this case, the manager of the rental company will be waiting for you in the arrivals area and follow the information about your flight in order to transfer the car to you at the airport.
💁 We have rented a car with you and the rental period comes to an end soon. Do we need to drop off the car exactly at the specified time or is it better to do that in advance?
It doesn't matter if the car is returned ahead of time or on time. The main thing is to agree in advance on the exact time and place of return. This can be done either when booking, specifying the desired cities of pick-up and return in the search bar, or directly with the company manager during the rental.
⚙️ Can I make a booking in person in Albania?
Unfortunately, we only accept online bookings. It will not work out in person. If you need help finding or arranging, let us know.
🛣️ Do you make a reservation at the airport?
Through us you can order a car for collection at the airport. But you can only make a reservation in advance.
👪 Is it possible to select tinted auto in Albania?
Unfortunately, we do not have data on car tinting in Albania.
⚙️ Is it worth re-booking a car in Albania, if I made a mistake in small details (name spelling)?
The way the name is written on the voucher is not important. Such small details need not be fixed. You will get a car in Albania without any problem.
💳 If the voucher does not indicate a deposit, does it mean we don't need to leave any deposit for the rental car in Albania?
Absolutely right. If the deposit is not specified, then it is not provided for this car in Albania. See below it should say "There is no deposit required for this car"? This is one of the advantages of our service – you can find a car with a low deposit or no deposit at all through our website.
⚠️ Does Super CDW include regular CDW, or does it need to be added separately?
Yes, it is added separately. Super CDW only expands the action of the standard CDW. As you can see from the price, Super CDW does not include regular CDW. To have maximum coverage, both insurances must be ordered at the in Albania rental.
💁 How do I find a car in Albania with flexible cancellation terms?
Any rental car that you see on our website in Albania can be canceled 7 days prior to the date of pick-up without penalty. This is spelled out in the booking conditions - they are the same for all rental companies and cars.
👪 Are there any cars in Albania with free GPS navigators?
You can check the availability and cost of the GPS navigator on the car booking page in Albania. Most often, this option is provided for a small additional cost.
💡 How do I choose between two identical vehicles in Albania available for the same dates?
Usually our clients are guided by the information available on our website about cars. On the page of each car you can find photos and main technical characteristics and compare the cars you like based on these parameters. In addition, we share with you the feedback from customers who previously rented each car through us in Albania.
🛂 Do I need documents to cross the border with a car rented in Albania?
To travel outside the country, the car must have insurance "Abroad" (ordered when placing an order) and have a note in the contract indicating the countries to which the car is allowed to travel (done when receiving the car). No more documents are needed.
💡 Can you recommend resources where you can check the condition / repair of roads in Albania?
With this question, it is better to contact directly the manager of the rental company in Albania who is responsible for your car. They will be able to suggest the most relevant and relevant information on this issue.
📄 How do we get the voucher after choosing a car on the website?
After you choose the car that suits you and make an advance payment, we confirm your booking a car, which can take from 2 minutes to 24 hours. We will send you the voucher to the mail indicated during the booking a car.
👨💼 Will my driving experience be checked when renting a car in Albania?
The car rental company is only interested in the experience that you have according to the documents. The certain requirements for drivers are set by a specific rental company in Albania, which insures its risks. As a car rental platform, we do not directly influence their requirements.
😋 Where else do you operate, except Albania?
We operate in most tourist destinations. For instance, you can rent a car in Bulgaria, find car rentals in Cyprus and Israel. Many tourists want to rent a car in Georgia with us. Start typing any location in search and you'll see where we operate.
💁 Can I opt out of a car rented in Albania if its technical condition does not meet my expectations?
We do not have such cases in Albania, rental companies monitor the state of the cars. But if the car is objectively in poor condition, of course, you can refuse to rent without fines.
⚙️ I can't book a car in Albania, who should I contact?
If you have any technical problems with your booking, prental let us know via the support chat in the lower right corner or by mail in Albania. We will try to solve the problem as quickly as possible and make sure that you get the car you need.
📖 Does the person booking a car in Albania have to be a driver? Can I book a car if another person is driving?
You must book and rent a car for the driver who will operate the vehicle in Albania.
⚠️ Is it possible to purchase insurance only against illegal actions of third parties in Albania?
Illegal actions of third parties in Albania are extremely rare, but the answer is yes, you can insure your car against vandalism if a particular car on our website has the Theft Protect option. It covers such risks. This option is often included in the default price.
💡 How quickly are cars rented out in the low season? Do I need to rent a car in advance or can it be done a day or two before the trip?
Better, of course, to rent in advance. The earlier you book, the more options we have available. Moreover, ordering a car through us in Albania in advance is more favorable in terms of price.
💳 Is the deposit and the main part of the car rental in Albania paid only in local currency? And only cash accepted?
This is one of the possible ways to pay for the rest of the car rental in Albania. All payment methods can be seen on the car rental manager's profile.
📄 If we received a voucher, was the car reservation guaranteed in Albania?
Yes, of course, the voucher is a guaranteed confirmation of your rental in Albania. This means that it has been confirmed by the rental company, and the prepayment of the car hire has been made on your part. You show the voucher to the rental company upon picking up the car.
👪 What is the maximum number of drivers that can be added per car in Albania?
It can depend on the car you will choose in Albania. Most often, rental companies provide the opportunity to add two or three drivers - free of charge or at an additional cost. For some car rental companies, this can be up to four drivers. The easiest way to check this is on the page of each car in Albania in the "Additional driver" section.
👍 Is it possible to find reviews about local partner companies in Albania you work with?
Of course, on the page of each manager of the rental company in Albania there will be reviews from customers who previously rented a car from them. Moreover, you can see the average rental rating based on customer reviews near the photo and the manager's name (from 0 to 5).
🛣️ If the settlement is not in the list on the website, is it possible to clarify the possibility of organizing delivery to this settlement?
If you could not find the settlement you need in the list, prental contact us by mail firstname.lastname@example.org or in any other convenient way with a description of the problem and we will clarify the possibility and cost of delivering the car to the place you need.
💳 For long-term car rental in Albania through you, will the deposit be higher?
No, the deposit for car rental in Albania does not increase with the car hire term. The amount of the deposit is indicated for the entire rental period and does not depend on the number of days for which you rent a car.
💁 If we refuse a car rental in Albania in advance, will it be possible to apply for a refund?
7 days before the rental date, you can cancel your car reservation in Albania with a refund of the prepayment.
⚠️ Who will held responsible if something happens with the car in Albania?
It depends on which insurance options you add to your in Albania rental. You can find out more about what risks each insurance covers by moving the mouse cursor to the question mark next to the insurance option you are interested in.
🛣️ Where can you pick up your car at the airport?
The manager will meet you with a nameplate when leaving the arrivals area, if you indicated the flight number when ordering.
😋 I have noticed that you have favorable prices for cars in Albania, how do you maintain them?
We cooperate with reliable local rental companies that have excellent conditions, a customer-oriented approach and reasonable, fair prices. Thus, we are able to offer our customers more favorable prices than international rental companies in Albania.
⚠️ Is it possible to reduce the amount of the deductible for a specific car in Albania?
The amount of the deductible for a specific car in Albania can be reduced if the corresponding insurance, purchased additionally, implies a decrease in the deductible. Deductible is the limit of liability for damage caused to the vehicle.
💳 What determines the amount of the deposit?
The amount of the deposit is determined by the rental company for each car. Variable factors such as the rental duration do not usually affect the amount of the deposit.
⚠️ How does theft insurance work in Albania?
To clarify what exactly will be included in the insurance against theft, move the cursor to the question mark next to the name of this insurance option. In general, car theft insurance insures you against expenses in the event of car theft - these risks are not included in the CDW.
💵 Is it possible to do a prepayment for a car rental in Albania in euros?
Advance payment for the car in Albania is paid by card and only online. We accept cards of all banks of Visa and MasterCard payment systems - you can make an advance by card in any currency.
💁 Who is better to contact regarding the changes in arrival time?
It is best to inform us or the rental company manager in Albania about the changes directly. If the change occurred less than 24 hours before pick-up, then it is better to immediately contact the manager's phone number specified in the voucher.
🚗 Can I find out the capacity of a particular car in Albania?
Information about capacity is available for each vehicle. When you go to the page of the car you would like to rent in Albania, you can see the main characteristics at the top, including the number of seats (capacity).
💵 Does the car hire confirmation in Albania show the final estimated cost?
Yes, the price shown in the car rental voucher in Albania is the final price.
📖 Is it possible to pick-up the car in, and return in? And if so, how the booking should be processed?
In the search bar, you can select different pick up and drop off cities. The drop-down menu contains all the cities where "Receive" and "Return" are available. Specify receipt - in Albania, and return - where you need in Montenegro. Prices for all cars will be indicated with delivery and based on the rental period.