Questions on car hires in Bulgaria
💥 What happens in case of a tire incident?
If a wheel is punctured, you will most likely be supported by the rental company in Bulgaria. Contact the manager and report the incident.
⚠️ Where the car insurance is valid in Bulgaria?
The voucher will contain information about all the insurance options that apply to your trip. If you have added insurance to your booking, you will definitely find it in your voucher. If you forgot to add - contact us in any way convenient for you and we will send you a new voucher.
👪 If a GPS navigator is not specified in the "Additional equipment and services" block, then the service is not provided and does it make sense to leave a wish in the comments to booking a car?
Yes, if this option is not in the list, then most likely it is not provided at all by this rental company. You can further clarify by sending a message to the manager of the rental company.
🎯 Is there a guarantee for the availability of child seats when renting a car in Bulgaria?
Prental indicate when booking in Bulgaria that child seats are required. Don't worry, the seats will be provided by the rental company without fail.
💵 What is the total sum of the car rental in Bulgaria?
The cost of renting a car in Bulgaria consists of the price per rental per day, the cost of all paid additional services, insurance and other paid options (for example, removing the mileage restriction). The rental amount is always fixed in the voucher and is final.
💵 Is it possible to rent a car in Bulgaria without prepayment and pay in cash upon arrival instead?
When booking on the website, only a small advance payment of 15-20% of the rental price must be paid by card. The exact amount is indicated for each vehicle in the estimate. The rest of the rental price you already pay in cash upon picking up the car on the spot.
💁 I need to change or add information to my rental in Bulgaria. What should I do?
Changes are made directly through support, more specific requests - through personal messages with the company manager. Cancellation or change of order in Bulgaria is possible no later than 7 days before the car is picked up. You can make minor changes to the order no later than 24 hours before renting.
🛣️ Are there options with a free car delivery to the airport?
Some cars in Bulgaria can be delivered to the airport free of charge. Go to the search to find cars for the dates you need and use the filter "Options" => "Free delivery". It will generate a list of cars for which delivery will be free.
🛂 How long can you stay in another country when traveling in a car rented in Bulgaria?
There is no definite limitation. In some cases, the rental may have a mileage limit. This will be stated in the rental terms and conditions when booking.
🅿️ Is parking in Bulgaria paid? Is it paid additionally or included in the price?
Yes, parking will be charged separately. The car rental amount in Bulgaria does not include parking.
👨💼 Can a driver under the age of 20 drive in Bulgaria the vehicle in Availability of an experienced driver?
Typically, in Bulgaria companies have an age limit of 21+. Some rental providers are willing to provide a car to younger drivers, sometimes a fee is charged for that. And it does not matter who sits next to you in the car.
⛽ What are the terms regarding the fuel in Bulgaria: car is delivered with a full tank and returned with a full tank?
The fuel level upon receipt of the car is indicated in the contract. With the same level (not less), you will have to return the car.
👪 Do children 7 years old need an additional device (chair, booster)?
Yes, they need an extra device.
👨💼 If, according to the documents, the driving experience is short, but the real one is much longer, can I get a car in Bulgaria?
In this case, rental companies will not be able to provide you with a car. All companies have minimum period of driving experience and age restrictions. Exceptions are possible, but if at least one of the conditions is met and the renter really feels themselves confident behind the wheel. Contact us and we will clarify the possibility of rent for you.
⚙️ If I see a car in Bulgaria on the website, does it mean it is available for the selected dates?
Yes, this means that you can book this car as it is available for your chosen dates.
💵 Is it possible to pay for the car reservation in Bulgaria all together, not dividing the payment into two parts?
When registering a car rental in Bulgaria through us, you pay 15-20% of the rental as an advance payment when booking, and pay the remaining amount to the rental upon picking up the car. It is extremely rare to pay the entire amount at once through the site and in manual mode through the support service.
👪 Is a booster or a child seat a must when traveling by car with a child in Bulgaria?
A 5 year old will need a in Bulgaria child seat or booster. Children from 6 years of age no longer need child seats.
💵 Is it possible to pay for car rental in Bulgaria in cash?
No, unfortunately, to rent a car, you need to pay in advance, which must be paid online and only by card. This is a guarantee of your intention to take the car and the mandatory conditions of the rental in Bulgaria. If you have any difficulties with online payment, prental contact us and we will try to help.
🚘 Will a 7-seat minivan be comfortable for a long trip of 5 adults and 3 children in Bulgaria?
A 7 seater car is not suitable for a group of 8 people. We advise you to look for a more spacious minivan with 9 seats, or consider renting two cars in Bulgaria. If you need help choosing, prental contact us via the support chat in the lower right corner of the page.
👪 What will be a child seat for a child under one year old in Bulgaria?
The child seat for a kid less than one year old is an infant car seat. The child is lying in it. The infant car seat is similar to a stroller carry cot that can be attached to the back seat of a car in Bulgaria.
⚠️ Is the type of insurance fixed in the car rental contract?
Yes, in this case, the contract may simply contain a mark about the type of insurance, and its description will be in the annotation documents. To relieve yourself of full financial responsibility, you can add the Full CDW option to the order, which (sometimes) reduces the deductible to zero. Prental note that all this applies only to insured events. If the driver was driving who was not included in the contract, if the driver was in a state of alcoholic or other intoxication, or there is no drawn up police report of an accident, then any damage is not considered an insured event.
🛂 Is there an unlimited period of stay in another country arriving in a ar rented in Bulgaria?
There are no special restrictions on finding a car abroad. The main thing is that you comply with all the terms of the contract - the company's policy regarding the limitation of mileage, and most importantly - return the car on time.
🛂 How to order a green card in Bulgaria, and when should it be done?
If you are going to travel in Bulgaria to another country, you need a green card. If the car is available for traveling abroad, in the Insurance section you can add additional insurance "Traveling abroad". This can be done both when registering a rental, and later by contacting us in any convenient way.
⚠️ How to find out the amount of the deductible for the booked car?
To find out the amount of the deductible for the booked car, move your cursor to the question mark next to the insurance option on the website. A franchise is a limit of liability for damage caused to a car, therefore it exists in relation to CDW, Super CDW and Full CDW policies.
💳 Is the deposit charged per day or for the entire car rental period in Bulgaria?
The amount of the deposit that you see when making a rental is indicated for the entire period.
🚘 Can you tell me which of the presented premium cars in Bulgaria is rented at the best condition?
We do not own the vehicles featured on our site in Bulgaria. They are owned by different rental companies. We recommend that you pay attention to the photos and reviews of customers who previously rented cars that interest you.
🏷️ Is car hire for 2 days less advantageous than a car hire for a week?
The price policy in Bulgaria is determined not by us, but by the rental companies, each of them has its own. Usually, as the rental period increases, the price per day decreases.
👨💼 Can I rent a car in Bulgaria if my driving experience is less than 2 years?
Some in Bulgaria companies provide cars to drivers with less than 2 years' experience. They usually provide information about their conditions and requirements on their webpage. You can also clarify this with them directly or contact us and we will help you in your search.
📖 I rented the car for 2 days in Bulgaria and I realized that 1 day has been enough. Is it possible to return the car and how much does it cost?
You can call the phone number specified in the rental agreement and specify where and when you want to return the car. However, according to the terms of the rental, there is no recalculation for unused rental time. Therefore, you may still continue your journey.
🏷️ Is the price in the rental voucher in Bulgaria fixed or subject to change?
The price stated in the voucher for your car rental in Bulgaria is final and fixed. You pay exactly this amount, unless you decide to buy some additional services on the spot.
😋 At what stages can I get support from you when renting a car in Bulgaria?
You can get support from us at all stages of your in Bulgaria rental. We can help you with your choice, make changes to your booking, listen and take into account your feedback after the trip. Write to us in the chat or contact us in any convenient way.
🌐 Can I use an international license instead of a national one to rent a car in Bulgaria?
No, international driving permit in Bulgaria by itself is invalid.
👪 Why additional gadgets are not available for some cars in Bulgaria?
The package of services and the availability of a particular service depends on the car you are interested in and the rental company in Bulgaria. If the service is not in the list, then this rental company does not provide it. You can try to indicate additional wishes in the comments, which, if possible, will be fulfilled.
🛣️ If the website says – delivery in Bulgaria 0 euros, is this service free?
If it is indicated that the delivery is 0 euros, then it is really free.
👪 Can I smoke in the car in Bulgaria?
No, all the cars shown on our website are strictly non-smoking. We care about the comfort of all our clients and the cleanliness of cars in Bulgaria.
👨💼 If my driving experience is less than 1 year, is it possible to still get a car for a separate fee in Bulgaria?
This is possible in exceptional cases, but usually rental companies have higher requirements for driving experience. For the majority it is 1-2 years, but it can be specified for each specific case. For drivers from 18 to 21 years old, in some cases, an additional fee may be set, this will be specified when booking. In some cases, the rental will refuse to rent out, not wanting to risk it, since the insurance will not be valid in case of an accident.
📄 Do I need to print a voucher?
It is not necessary to print the voucher, but it is better to have it with you, for example, in electronic form on your phone or tablet. You may need it when picking up a car in Bulgaria.
💵 Do I have to provide my bank card details to the rental company in Bulgaria?
We do not oblige you to provide your credit card details to the rental company. You can pay for the car order in Bulgaria in cash and generally not use the card at the stage of paying for the car upon receipt.
💁 If the flight is delayed, will there be a cancellation of the car rental?
There will definitely not be a cancellation of the reservation - you provide the flight number when booking in Bulgaria and the manager monitors the arrival schedule. As a last resort, you will get the car a little later.
⚠️ Super CDW is a full car and liability insurance in Bulgaria?
Super CDW in Bulgaria or as it is sometimes also called "Full CDW" will help you relax on vacation and not think about increased responsibility. Experienced drivers with extensive experience usually save on extra costs. insurance and take the risk of damage to wheels, mirrors, underbody and windshield. To find out what exactly this or that option is insuring, move the cursor to the question mark next to the name of the insurance option.
🚘 What is the "high" class vehicle in Bulgaria?
High class cars include Lux, Business, Cabrio cars. It is these cars that are most often ordered from us by customers who are looking for something more special and unusual.
🛣️ Is the pick-up at one location and the return at another one paid as an extra?
Receiving and returning in different cities is not always a paid service. Some rentals can deliver cars to nearby settlements for free. If an additional amount is charged for this, this will be indicated at the time of booking.
⚠️ If the travel agency changes the hotel, what is the best way to inform you about the change in the pick-up location in Bulgaria?
Contact our customer support via the chat in the lower right corner or in any other convenient way (contacts are also presented at the bottom of the page). We will change your booking and send you a new car rental voucher in Bulgaria.
📌 Is it safe to travel in expensive cars in Bulgaria?
Quite safe. We have not heard any negative feedback from our clients in Bulgaria. You can safely book a car.
💡 What is the best option to rent in Bulgaria?
It depends on the purpose of the trip, on what you are used to on the road and on the number of people in the car. It's so hard to tell. Contact us via the support chat and we will advise you on good rental options in Bulgaria.
🏠 Are the companies in Bulgaria presented on Local Car Hires reliable?
Yes, we only work with trusted local companies in Bulgaria. You can be convinced of this by studying customer reviews of each rental on our website.
🚗 Do you provide a car for rent in Bulgaria with a subsequent purchase option?
No, we work with local car rental companies in Bulgaria, all cars belong to them. There is no option for subsequent purchase of cars.
🚗 How can I find the most powerful cars in Bulgaria on your site?
We provide you with information about the power of the car on the car page. Also, you can initially select cars of a certain class in Bulgaria, Economy / Comfort / Crossover / Minivan to filter the most relevant options.
📄 What information should be included in the voucher?
The voucher for car rental in Bulgaria includes the entire calculation of the rental cost, the dates and place of car receipt and return, the contacts of the client and the manager of the rental company, as well as the date until which it is possible to cancel the reservation with a return of the prepayment.
🚗 How to make sure that the car is the left-hand drive one?
All cars presented in Bulgaria on our website are LHD. But you can see this if you look at the photos of the car - they are real.
🏠 Is it possible to contact the employees of the rental company in Bulgaria to clarify the details?
You can always contact the staff of the rental company in Bulgaria. The manager's contacts are available on the page of each car - you can send him a message directly through our website.
💵 Will the prepayment be returned in case of car reservation cancellation in Bulgaria?
According to the terms of booking, the advance payment is refunded if the cancellation or change of the order was made no later than 7 days before receiving the car. Otherwise, the advance is withheld.
💳 Is it possible to pay a deposit by bank transfer?
Information on how you can pay a deposit for a specific car is indicated on the booking page of each car.
📖 Is it advantageous to get a car at the airport?
Getting a car at the airport is easy and convenient, and sometimes even free. Many companies in Bulgaria are ready to deliver the car to the airport without additional payment for this service. Thus, starting from the airport, you immediately save on the transfer.
📄 I take the car tomorrow in Bulgaria, there is no printer nearby. Is it important to you that I print the voucher?
There is no need to print the voucher on paper, but it is better to have it with you at least on your smartphone when you receive the car in Bulgaria. The rental company will have exactly the same voucher in the office as you.
😋 Where else do you operate, except Bulgaria?
We operate in most tourist destinations. For instance, you can rent a car in Greece, find car rentals in Georgia and UAE. Many tourists want to rent a car in Crimea with us. Start typing any location in search and you'll see where we operate.
💵 Is it possible to pay a deposit for a car rental in Bulgaria by card?
For some rental providers in Bulgaria this will be possible. You can clarify the methods of payment for the deposit on the manager page of the rental company or ask a question by sending a personal message through the website.
👪 Do all cars have the option of adding a child seat in Bulgaria?
Yes, child seats are available for all cars in Bulgaria. Some provide them for free, others ask you to pay a small amount per day for a child seat or booster.
🚘 Do you have a selection of luxury cars in Bulgaria?
You can check the availability of luxury cars in Bulgaria for the dates you need using the appropriate filter in the search. Select Car type => Lux and the system will present you free cars that may interest you.
💵 What percentage of the prepayment, that we pay before receiving the car in Bulgaria?
An advance payment is made in the amount of 15-20% of the booking amount. The rest of the amount is payable locally upon collection of the vehicle.
📖 Is it possible to make small adjustments to the rental terms (1-2 days)?
Subject to vehicle availability, this is possible. Contact us via our customer support chat or by email bulgaria@localcarhires.com. We will check the possibility, try to make adjustments to your booking and coordinate them with the rental company in Bulgaria.
