What our users say
Mercedes-Benz E220 in Albania
Everything went well, smooth communication, the car was in a good state, returning it in another city was easy. No issue reported. Thank you
Hyundai Accent in Montenegro
We are very happy with the car rental. it wasn't perfect but for the price it was very good, you couldn't ask for more.
Volkswagen Touran in Montenegro
Everything was great and a special thank you to you ... Somehow I did not even expect that it would be so easy and quick to arrange a car rental in Montenegro, indeed, there were absolutely no problems with this, I am satisfied. The car was brought to me, I chose the Volkswagen touran model. Still, the company is sensible, you can feel the high quality of service and loyalty to customers. I will still apply here, that's for sure.
Renault Megane in Montenegro
Everything went well. We were met at the airport. Everything was explained and shown. In two weeks we had time to travel everywhere. Both along the coast and in the mountains. There were no problems with the car. The air conditioning was a great help. Everything was fine.
Volkswagen Touran in Montenegro
If in general, then everything is fine, they gave a Volkswagen but old one, but the departure was fine. Received and handed over without problems, very comfortable for the price, there were no problems with operation.
Dacia Jogger in Turkey
We liked everything. There were no problems at all. So we will probably come to you in the future.
Volkswagen Polo in Montenegro
I rented a Polo and got a Passat. Thanks for the upgrade with no extra charge (excellent condition of the Passat). Polo's air conditioner didn't work and they replaced it. Everything was well organized, the car was brought to the house and was given out by a Russian-speaking person. They took it back without any problems, because the condition of the car before was recorded on paper, with notes from previous owners. of the car before, with notes of previous damage. I would use the service again.
Subaru Forester in Georgia
Drove Subaru Forester, the car delivered clean and on time. The owner of the car provided free GPS and a child seat. In general, I drove 700 kilometers, the car did not disappoint me neither in the Kazbek mountains nor in Sighnagi. On pickup the owner of the car did not ask for a deposit)) this was a big plus for me. In general, I do recommend it!
Toyota Yaris in Montenegro
Montenegro, October 2019. Everything went great. Typewriter ford fiesta automatic, mileage of about 95,000 km. Clean, active, with excellent brakes. Met at the airport. It took less than five minutes to complete the papers. Deposit - 100 euros and that's it – go. No complaints. We are pleased to use the services of the company again. Rozanov Ivan Igorevich
Suzuki Ciaz in the UAE
Everything went great! Instead of a supported Mazda 3, they gave a new jac, which of course could not but rejoice) I also want to note the fast delivery of the car to any point and understanding during the delivery of the car with a delay of 2 hours. We will definitely contact you next time.
Citroen C-Elysee in Turkey
Everything went well! Great company, we booked a car for 2 weeks. We were able to rent the exact car we chose on the website. They offered to take out insurance with full coverage, which we did. The car is new, clean, economical. The staff is smiling and friendly. During the rental we had to replace the front brake pads on the car, we went to the car service center, where we were given confirmation of the repair. When we handed over the car we were reimbursed for all expenses without any problems. We will definitely book a car with you next time we travel! 🙂 🙂
Hyundai Elantra in Georgia
Everything went perfectly. The car was brought to us at the airport as soon as we called and said that we had passed passport control. There were no problems with the delivery of the car either. We refueled and dropped off the car at a gas station a kilometer from the airport. From there, a rental company representative took us to the airport. Another car was offered. Instead of Hyundai they offered a Toyota Prius for the same price. The lessor explained that fuel is expensive in Georgia, and the Prius is economical.
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We partner with small to mid-sized providers, run by local people, who are committed to satisfying each and every customer.
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.