What our users say

Real feedback on rental experience with us

Manarbek Tolybekov
Manarbek Tolybekov
🇷🇺

Chevrolet Camaro Cabrio in Georgia

It was my first time renting a car abroad. Everything went smoothly from the phone call onwards. It was a good first experience. :)) Right at the entrance to Kutaisi airport a bright yellow BumbleBee - Chevrolet Camaro was waiting for us. My wife had long dreamed of riding in a small, privileged car with a folding top with a view of some beauty. She was delighted. The car is quite tough, it is understandable with so many horses under the hood, through bluetooth connected favorite music and enjoyed and a little annoyed by the loud music of others, and also received enthusiastic looks from others to Tbilisi and back. In general we recommend this rental site.

July 2023
Yurii Shyika
Yurii Shyika
🇺🇦

Subaru Forester in Georgia

Everything went well and absolutely no problems or questions. The cars were delivered on time, in good condition, clean. Communication with the manager is excellent. 5 days went for a drive in cars with absolutely no problems. They also gave away quickly and easily. We are very satisfied with the service and the cars. If necessary, we will use your service again! Thanks a lot!

August 2021
Aleksei Kovalenko
Aleksei Kovalenko
🇷🇺

Hyundai Kona in the UAE

I rented a car from TakeCars, I was satisfied with the service, I can definitely recommend it to tourists. One of the big pluses is that you can rent a car without a deposit. I ordered Hyundai Kona, they gave me another car of the same class (Hyundai creta), it was important for me that there was carplay, it was there, it worked without problems. The car was delivered to the hotel, we examined it and accepted it. When handing over the car the employee did not have time to take it from us before our departure from the hotel, asked to send a photo and leave the keys at the reception. We provided a photo via whats app, in response we received "ok" and left the keys at reception. In general, everything worked out super !

February 2024
Fabien Vjaceslavs Perez
Fabien Vjaceslavs Perez
🇦🇹

Mitsubishi Pajero in Georgia

They delivered the car at my hotel even a night before my requested hour because it was more convenient for both of us, really great! Even the return at my hotel. The car was spotless, comfortable and did work perfectly! I am living in Austria so I am quite tired about BMW, Audi, Mercedes and so on. I wanted something more fun and this car made the job right. We had a fantastic time with it. We of course recommend to book with Giorgi!

January 2020
Stepan Mordvinov
Stepan Mordvinov
🇷🇺

Skoda Fabia in Montenegro

The car was handed over on time, they asked for a photo of the VU in advance, the contract was filled out in advance. The car was dirty in the cabin, not much, but for those parts everything is in order. There were no problems with the return either.

January 2023
Ilia Gulenkov
Ilia Gulenkov
🇷🇺

Renault Symbol in Turkey

Everything is fine. A bit pricey)

January 2023
Girts Cerins
Girts Cerins
🇱🇻

Peugeot 208 on Rhodes

Everything went smooth and great. You were very fast and responsive! The car was brand new and very nice to drive. Enjoyed my vacation very well! 👍🏻🤗

September 2023
Konstantin Musaev
Konstantin Musaev
🇷🇺

Mercedes-Benz A180 cdi in Montenegro

That's great, thank you.

September 2023
Maksym Vorobei
Maksym Vorobei
🇺🇦

Skoda Fabia in Serbia

Everything went well, I was satisfied. They made delivery to the address on time and took the car just as punctually. The car was provided with a class higher than ordered and given an automatic transmission instead of mechanics. The registration was quick and easy!

November 2021
Artem Kolomeichuk
Artem Kolomeichuk
🇷🇺

Mitsubishi Pajero Io in Georgia

Thank you, owner, Georgy! met at the Kuiaisi airport, helped to buy a SIM card. We took the car for 10 days, drove around almost all of Georgia, handed it back 2 hours before departure at the airport, it turned out very conveniently! I liked the car, clean, tidy, serviceable, high, passable! at the same time the price pleased. Although, in general, the roads in Georgia are good, in some places in the mountains the off-road qualities of Pajero IO were very useful! I recommend to everyone!

June 2021
Ivan Dvornikov
Ivan Dvornikov
🇷🇺

Volkswagen Touran in Montenegro

Thank you very much for the service and for the car. We went to Trebinje from Budva for shopping and beauty to see with the family. Communication with Christina is very pleasant. Before that, there was a sad experience of trying to rent a car, so I discussed a lot in advance and everything went well in the end)) On 02/11/23, the car had a little over 100,000 km on it, which seems very strange for its year of manufacture. The car was delivered a little late, but then when I returned, I myself was late, so no complaints)))) Diesel on the machine is very pleasant rides on serpentines. We got an average consumption of about 5.8l. / 100 km., which is generally good for a car of this size. Pros: - good service when communicating with the owner - large and spacious car for 4-5 people with a large trunk and good visibility - the diesel is economical, and the DSG shifts gears quite adequately. The box also has a manual gearshift and a sport mode. - of course the price. We booked a car a month before the trip and the car itself came out 35 + 10 international insurance for traveling abroad + 1 for a chair 9-18 kg. + 1 per booster Cons (subjectively): - nevertheless, the delivery of the car was slightly delayed, and because of this we left about 20-25 minutes later than planned - the car is low (although it is noticeably higher than the Golf 6, which we also drove here), so it is very careful on bumps. I'm just used to higher cars. But this cannot be called a direct minus, because. I myself chose this car and knew that it was not an SUV))) - the steering wheel is very worn. On the steering wheel, there is a feeling that the mileage is not 100 t.km., but all 600 t.km.))) - already before handing over the car to a company representative, when I was cleaning the cabin, I saw that the rear climate control was broken. All the minuses are very nominal and did not greatly affect the positive impression of using the car. Therefore, I definitely recommend both the company and this car. Especially for 35 euros per day)))

February 2023
Vasilii Kudriavtsev
Vasilii Kudriavtsev
🇷🇺

Skoda Fabia in Montenegro

Everything went perfectly, the description matched, the owner delivered the car on time

December 2022
Igor Garanin
Igor Garanin
🇷🇺

Skoda Yeti in Montenegro

Everything went well. Polite, punctual landlord.👍 5+. No complaints. Everything is super!

August 2019
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Car rentals with TakeCars.com
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    Reserve your vehicle with a small deposit, and rest assured it will be ready for you upon arrival

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Frequent Questions

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What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

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