What our users say
Chevrolet Cruze in Georgia
everything went perfectly. It’s convenient to book on the website, for this price the car is good. The owner of the car is adequate and punctual.
Mitsubishi Pajero Io in Georgia
The car was really nice! We had one problem with cylinder, but repair it for 20 lari without any problem! Car was clear and tidy. You can go with it anywhere you want! The 4x4 drive is amazing, if you want to explore Georgia Pajero is a good choice! The owner is really helpful and hospitable. He even gave us a homemade wine at the end of holiday. Strongly recommend!
Skoda Rapid in Montenegro
Everything was good, I liked everything, the driver who brought the car was polite. But they brought us a wrecked car, for good reason it was necessary to change it right away, but we had to urgently go on this, we took the wrecked car, fixing all the damage in the photo. Next time I will demand a replacement car. Bringing a bat on both sides is not acceptable for a person who wants a normal tip. This is not normal in relation to the client. If you leave a rating for your service and site, then I have no questions 5 out of 5, I give a specific rental car 0 out of 5. It is not acceptable to bring a broken car for rent
Opel Vivaro in Montenegro
Rented a minivan from Goran for one day. Since we are 4 adults and 3 children, the car was suitable in all respects. Delivered on time and also collected on time. Very friendly owner of the car !!! By the way, did not even take a deposit). We drove on about 300 km in Montenegro and the car completely satisfied all our needs both in comfort and power (after all, it's all mountains there). Thanks to the owner of the car!
Citroen C4 in Montenegro
Everything was fine, considering that you were transferring the flight and the driver was waiting for me, it was very good. The car was in good condition and ran without problems.
Nissan March in Cyprus
The car was not looking so great when it was delivered. Service was very good. It was a shame they had to come so far away. There was no incidents with myself. I just think the car itself was a bit rubbish but the service was excellent I do have some photos of when it was delivered. It was not a problem. Just the usual scuffs and scrapes. There are more pictures. The guy was very nice and he collected it without any problems and there was no additional damage from myself. There are other marks on the vehicle too. I think that the car needs to be newer
Opel Vivaro in Montenegro
Great servis. The car i clean and well-groomed. There were no questions about the car wash upon delivery. Everything was very high quality and convenient. I often use rentals and I must say that such an attentive attidute towards the client is not often found. All of our group of eight people were very pleased.
Toyota Prius Hybrid in Georgia
I liked everything in the process, except for finding parking at the time of delivery. By car, everything is OK, just a couple of minor bugs and week A/C
Subaru Forester in Georgia
I liked the service very much. The car was brought directly to the hotel, we ordered a Subaru. We paid for the car before 10 am, but the owner of the company allowed us to use it until the evening. The car was given with a full tank, in a clean state, everything worked. I recommend it to everyone, thank you very much.
Toyota Veloz in Thailand
We rented a Toyota Veloz in Thailand at Suvarnabhumi Airport. We rented a car for 6 people, so we needed a seven-seater. We spent a few days in Pattaya, then moved to Koh Chang. In general, everything went well, we did not cause any damage to the environment and the car.😁 At the airport we were met by a representative of the company in the place where agreed and on time, handed us the car, signed the contract. I would like to warn future car renters at Suvarnabhumi airport: very serious traffic and complicated junctions, it will be very difficult without a lot of driving experience. We got lost both when we were leaving and when we were driving back. Google navigator shows the junctions not accurately, Yandex is lost in space. I recommend to see the junctions in advance in Google or on video somewhere. There are no special remarks on the car, mileage 24000 km, the engine 1,5 liter is weak for a seven-seater. On a smooth road goes 90-110 km/h normally, further does not pull. On Koh Chang the roads are mountain serpentine, it is very hard to drive uphill with 6 people, we had to turn off the air conditioner to overcome the rises. But the fuel consumption of the car on the highway is about 5l/100 km. In general, if you want to drive in the mountains, you should take something more powerful, if the road is more or less level, this car, as an option for 6 people will do. The day before the return I called the representative of the company, agreed on the time and place of meeting (on the 4th floor of Suvarnabhumi airport at the departure hall. The representative met us, inspected the car, returned the deposit. We would like to thank the company representative and TakeCars staff for the opportunity to rent the car. Thank you!
Renault Scenic in Montenegro
Hi, I've rent Renault Scenic in june '23. Everything was perfect! Car i good condition, not too big, not too young for narrow and winding MNE roads. Pick up and return car was very easy and fast. AC working perfect. According to negative reviews of this car and advices employee of car rental, who told us, we'll wait for deposit paid by credit card about 30 days for return, we paid deposit in cash. Return deposit was while return car, and everything was OK. I highly recommend this car rental! Best regards!
Lexus Gx470 in Georgia
Everything was fine. It should be kept in mind that the car is not in the best condition outside, the inside is very tired (but this is typical for almost all cars in Georgia), the bold tires technically confused us, but there were no problems on the road. From the organizational moments it is very inconvenient that payment is only accepted in cash. With the receipt and return there were no problems, it was proposed to pick up / deliver the car from a convenient for us place. Well, from the technical points: 1) the left mirror is broken and not adjustable (but due to its size you can ride still) 2) does not work the right nozzle of the washer.
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.