What our users say
Mercedes-Benz A180 cdi in Montenegro
My opinion about renting this car is ambiguous. To begin with, I was not met at the airport, although the owner offered this service and this greatly influenced my choice. However, it should be noted that my taxi expenses were discounted from the remaining payment for the car. But the fact itself made me nervous and I wasted quite a lot of time waiting. By itself, the car is not bad, but its condition was expected to be much better. The power window button on the driver's door was broken (I can't imagine how it could be broken), so at every paid parking place I had to get out of the car for a ticket. When the car was started in the morning after a long parking, the sound of a slipping belt was noted, while turning on the go, there was also an extraneous low squeak of high frequency. Also on the instrument panel showed a message in German about some kind of malfunction. Since I do not know German, I had to call the owner of the car and find out the cause of the fault. I was informed that the instrument panel transponder states that there is no connection with the pressure sensor on the wheel and this does not affect the safety of the machine. The hatch in the roof of the car did not close completely. In connection with the foregoing, I had doubts about the car’s good condition, although the owner insisted that all of his cars were in good condition. In general, I first got a rented car in this condition. Despite the fact that when ordering a car, I chose the option to travel outside of Montenegro, the document for traveling to another country was not provided. The site states that the owner supports communication in Russian, which is not true. When the vehicle was handed over to me and when I subsequently asked for clarification about the cause of the malfunction, the staff of the rental agent tried to communicate in English. In spite of all the indicated disadvantages, there is one big advantage – I still drove this rented car to all the places where I wanted and it didn't break. But if I come to Montenegro again, I will use the services of a more responsible rental provider.
Toyota Prius C in Georgia
Everything went great with the rental! the organization is super, they brought and took the car to the appointed address at the agreed time. the car is clean, pleasant and economical! we liked! 5! better than in Europe, there was freedom and we enjoyed Georgia
Ford Escape in Georgia
The car fully complied with the description and photo, the representative of the company kindly met me at the airport. During the rental period, a fine was issued for improper parking, a representative of company kindly helped me pay it.
Skoda Octavia Combi in Montenegro
Everything went well. We got a car that's in the same range as Skoda Octavia, VW, and the car was fine. The person from whom we took the car explained everything clearly. The only thing was that the baby car seat was for older kids than we asked for, but never mind, we managed. All in all every recommendation.
Audi A3 in Montenegro
Everything was great. The car was good and comfortable. The procedure with car collection and drop off was clear, easy and fast. Very satisfied with your service!
Volkswagen Caddy Maxi Life in Montenegro
In fact, the Caddy broke down and we drove the Vito one day and the Charan the rest of the time. By no means was this a problem. Both cars were fine. On the rental, no questions asked. The experience was smooth, the contact was excellent. With all confidence, if I go back to Montenegro, I will use your site again.
Toyota Vitz in Cyprus
In fact, Toyota received it. We were met on time at the check-out and check-out of the lease. The car was technically correct and we drove around Cyprus with pleasure. But all the rules, I recommend to friends.
Toyota Yaris in Montenegro
I was very pleased with the car rental. What I received was not a Toyota Yaris, but a Skoda Fabia. The car was functional, well-kept, and sufficiently equipped with parking sensors. We chose the version with an automatic transmission and I recommend it to you. We visited Durmitor without any problems. Very good contact with the rental company. Generally, I recommend it.
MG Motor 5 GT in the UAE
everything went perfectly. we stood for a long time at passport control on arrival, picked up the car an hour later than it was specified when ordering. as agreed in advance, we paid the remaining amount in cash. we filled out a rental form, photographed the car from the outside and inside for all the chips and scratches, gasoline level. We asked how to leave the parking lot, the man showed us the receipt, we attached it to the parking lot, paid 13 dirhams for the previous day (apparently the car was brought there in advance). there were no problems with refueling. our navigator also worked well everywhere. by and large we needed the car to get from Abu Dhabi to Dubai and back, and to go to amusement parks with children, so we did not drive much. When we handed over the car we wrote to the operator on WhatsApp, he explained where to come and where to wait for the driver to pick up the car. when handing over the car we paid cash for the toll roads, there were no fines. we handed over the keys and flew home. we are very satisfied with the work of the rental company. we only have questions about the car itself, probably we should have chosen a better, newer and more expensive car from the beginning, it turned out a bit different from what we are used to. It seemed that the car was dirty, the windshield glass was a bit cloudy, as if oil, well, and the ride felt like the car had not been in service for a long time. for us it was not critical, as we did not plan to drive a lot, from hotel to hotel only, so we did not bother. next time we will choose a car of another brand, more expensive. Overall I can give 4.5 out of 5 points. we will contact again
Subaru Forester in Georgia
Everything went well, the car was delivered on time and picked up at a convenient time and place for us. A couple of moments that upset me a little, but not for long: 1. They filed a Subaru Crosstrek car. 2. The interior of the car was dirty (I had to spend time on a little cleaning, as it was unpleasant to be in such a dirty car) in general, satisfied with 9 out of 10
Renault Megane in Turkey
In August 2022, I used LocalCarHires.com to rent a car. I will note the unconditional convenience of using the service. In the current situation, I was pleased with the opportunity to make a deposit in cash. The car itself, communication with the rental representative - everything went at the highest level. My wife and I were very pleased.
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.