What our users say

Real feedback on rental experience with us

Artem Petrov
Artem Petrov
🇷🇺

Renault Duster in the UAE

Ordered a Renault Duster 4x4 for the day, but in fact brought 2008 Peugeot monopride. The car is fresh, no deposits were asked for, I didn't catch any fines during the day. There were some minor hiccups with the delivery of the car (the driver was late), but fortunately everything went well. Thank you very much to TakeCars and Rodi's team! I will use them again!

February 2024
Dmitriy Belyayev
Dmitriy Belyayev
🇷🇺

Toyota Prius in Georgia

Everything is fine, the car did not disappoint. Although on the chassis make an audit.

October 2022
Evgeniy Minogin
Evgeniy Minogin
🇷🇺

Renault Megane in the UAE

the impound car was delivered, the rest is fine.

February 2024
Cyril Giovannini
Cyril Giovannini
🇫🇷

Skoda Fabia in Montenegro

we were very satisfied with our car rental a big thank you to you for your kindness and availability

August 2023
Alexander Kodin
Alexander Kodin
🇷🇺

Dacia Lodgy Stepway in Turkey

Everything went perfectly. The car was brought on time to the airport, communication was via watsapp with the renter. Everything was friendly, polite, fast. Also very quickly handed over the car at the airport after 2 weeks. Previously took a car in other companies in Turkey, 5 times, but this time everything is on top, there is something to compare. The guys are good. Although the car is old, it is quite good, working, no complaints, the same as it was booked.

November 2023
Krzysztof Justynski
Krzysztof Justynski
🇵🇱

Volkswagen Caddy Maxi Life in Montenegro

In fact, the Caddy broke down and we drove the Vito one day and the Charan the rest of the time. By no means was this a problem. Both cars were fine. On the rental, no questions asked. The experience was smooth, the contact was excellent. With all confidence, if I go back to Montenegro, I will use your site again.

July 2023
Yevhen Hurfinkel
Yevhen Hurfinkel
🇲🇪

Skoda Fabia Combi in Montenegro

Great car and very convenient service. We booked a car literally at 11, and at 15:00 it was already at our house, despite the fact that there were no cars in any service. No deposit required. The car that was booked was not available (smaller in size), they offered this car - for the same money +/- and it was a hit, since for 5 people with hand luggage this is a chic option. We took the car in Becici and handed it over in Tivat. You do not need to bother with a sink. Telegram questions are answered constantly and quickly. The delivery of the car took place in a matter of seconds. This is the best car rental service used. I wish you success! We will only contact you in the future! 👍

June 2021
Pavel Veselov
Pavel Veselov
🇷🇺

Nissan Note in Cyprus

We rented a Kia soul, originally booked a Nissan Note, but when we arrived and called to pick it up, we were told that Nissan had an accident, so there will be another car. We were met at the airport, though a little late, we waited 15 minutes. We quickly arranged everything, described the existing damage and we left. The car never failed in 2 weeks, we skated around 1000 km. Delivery at the airport was also, everything was fast, the car was examined, the keys were returned, no complaints.

August 2021
Yan Berazouski
Yan Berazouski
🇧🇾

Lexus Lx470 in Georgia

The car was just great, 7-seater Lexus, comfortable, good condition, clean beautiful interior, sunroof. We drove from Tbilisi to Batumi by car, no complaints, everything worked perfectly, with such a machine it is very easy to master any road. I would also like to express my gratitude to the manager Tamaz, who adapted to our situation and did everything as best as possible. In general, I advise everyone, excellent service, wonderful cars and great employees Good luck to all)

August 2019
Maksim Krasavin
Maksim Krasavin
🇷🇺

Audi Q7 in Georgia

All is well, it was a little unclear where they would meet us and how, plus the owner was a little late. The car is in good condition, the only problem was the tires without spikes, which caused problems in the mountains. The service itself is very convenient, except when the car is booked, unfortunately the site does not have up-to-date information on available dates.

December 2019
Simone Demarchi
Simone Demarchi
🇮🇹

Subaru Forester in Georgia

Everything is great. Subaru Forester car - great, not broken, the management is wonderful, everything worked properly. On the first day, the light bulb burned out - was immediately replaced. The manager was in touch all the time, immediately answered and helped in everything, very grateful for all kinds of help!

August 2019
Evgenii Sentiakov
Evgenii Sentiakov
🇷🇺

Nissan Note in Thailand

Everything went great for us. The car never failed, I received and returned the car at the office. There were no problems or delays. I was surprised that the 1.2l engine was enough for any hill. The trunk is quite roomy.

November 2023
Aleksandr Poroshin
Aleksandr Poroshin
🇷🇺

Fiat Egea Multijet in Turkey

First of all, I want to say a big thank you! The only service that we managed to find, with the possibility of paying with a Russian prepaid card and a cash deposit in the current situation in the world, thank you for keeping the opportunity for everyone to travel without barriers! Renting a car left mixed feelings. Starting with the late service representative in the rental car for an hour, but by a happy coincidence, our flight was also delayed by 40 minutes. Secondly, on the site we booked a car on diesel, arrived on gasoline. We were pleased that despite the complete lack of knowledge of the English language of the service representative, friends or colleagues of this representative spoke to us in Russian on the phone. The journey turned out to be truly magical thanks to the car. I managed to visit many places, enjoy the local driving style, so to speak, immerse myself completely in Turkish culture. Unlimited mileage has become the main parameter when choosing a service, and here it is included in car rental, you didn’t have to pay anything extra. The car itself is in good condition, it was a pleasure to drive. With pleasure we will use your services many, many more times when we are in Turkey, thank you!!! Thank you very much for the excellent service and development of tourism in your amazing country!

February 2023
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Car rentals with TakeCars.com
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Frequent Questions

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What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

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