What our users say

Real feedback on rental experience with us

Andrey Fedorov
Andrey Fedorov
🇷🇺

Nissan Sunny in the UAE

I monitored various sites, and chose this one because other aggregators do not accept Russian cards. The price here was a little more expensive, but there was no deposit. The car was delivered to the airport as I had ordered. Upon arrival we called and met at once. The car is new, the mileage was 6,5 thousand kilometers. The engine felt quite weak, but it is economical and the trunk is big. When returning the renter was half an hour late, so I advise you to return with time to spare. I also advise you to change money into dirhams before getting the car, so that the necessary amount was without change. I recommend Localcarhires and this rental company.

August 2023
Alexander Kosvintsev
Alexander Kosvintsev

Toyota Vitz in Georgia

All was good! We rented it without problems, on the road all safe, no incidents. This car is compact, economical. The only thing is that it was right-handed before, converted into a left-hand drive. On the highway it leads a little. And the rest is all very well. The deposit amount was returned in full.

March 2019
Andrei Klimchuk
Andrei Klimchuk
🇷🇺

Hyundai i20 in Montenegro

everything is great, great local operator. The car is clean, fresh, the model as ordered. met with a sign during. Prokator knows Russian and English

October 2019
Dremliuk Sergii
Dremliuk Sergii
🇺🇦

Mercedes-Benz E200 Cabrio in Montenegro

The car was delivered to us on time directly to the hotel. Very good customer support. Everything went perfectly!

July 2021
Semen Barabanov
Semen Barabanov
🇷🇺

Subaru Forester in Georgia

In general, everything went well, but I will voice a couple of remarks. The car was in good condition, it never let us down on the way, the interior was tidy, the air conditioning worked well. From the remarks - the car was taken almost with an empty tank, just drove away - the light bulb came on, we went straight to the gas station. It would be nicer of course to get a refueled car and when returning it would not be necessary to guess how much to fill up, and just fill up full. We also did not talk about the peculiarities of hull insurance in Georgia - then we found out ourselves. So in general everything was satisfactory, but in some points it could be better). They asked for money for washing, but after showing before/after photos they didn't ask for it, because the car was in any case not dirtier, and maybe even a little cleaner than when we received it.

August 2023
Kateryna Pozniakova
Kateryna Pozniakova
🇺🇦

Mercedes-Benz E-Class Cabrio in Montenegro

Everything was great with the car! We were satisfied.

May 2021
Marcin Sienkiewicz
Marcin Sienkiewicz
🇵🇱

Opel Vivaro in Montenegro

I've rented Vivaro through Your website, but finally I didn't get that car. One day before arrival to Montenegro I've received message on Viber that there is technical issue with Vivaro and they ar trying to find other vehicle which suits my expectations. There was no 9 Pax van available and they asked me is the VW Caddy Maxi OK for us. Basically I had no other options so I had to agree. The only problem was to fit all the bags and suitcases inside. Generally, the car was OK, but I think it is not OK to pay for 9 Pax van and receive 7 Pax in the same price. Also two days has gone before I've received kids seats, which should be provided from the beginning. I would say it was not so bad, but far away from perfection.

September 2022
Olga Zubchenko
Olga Zubchenko
🇺🇦

Nissan Note in Cyprus

Everything was fine in principle, but the car seat was in a terrible state, dirty. The belt in the back seat also did not work, that is, there was no safety for the person sitting in the back. Car delivery is at a good level. Brought and picked up as agreed)

November 2021
Yevhen Popovych
Yevhen Popovych
🇺🇦

Nissan Note in Cyprus

The reason why I chose you is because you have real photos of cars on your website and there will be exactly the one that I booked for. Excellent service, I recommend, met right at the airport and gave the car there, which is very convenient.

September 2021
Oleksandra Kostyuchenko
Oleksandra Kostyuchenko
🇺🇦

Skoda Fabia in Montenegro

Everything is super! I really liked it, the service was decent, there were no problems. The car is in good condition.

July 2021
Yan Popov
Yan Popov

Toyota Yaris in Bulgaria

Everything was great! We will rent a car there again! The car was new 2000km mileage.

September 2021
Mhd ghaith Albezreh
Mhd ghaith Albezreh
🇦🇪

Toyota Yaris in Montenegro

It was a pleasure . Everything went very good .

July 2021
Aleksandr Maltsev
Aleksandr Maltsev
🇷🇺

Peugeot 207cc in Cyprus

Everything went well. There are no complaints about the car and everything else, thank you!

November 2021
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Car rentals with TakeCars.com
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Frequent Questions

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What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

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