What our users say
Kia K5 in the UAE
that's right, rented a K5 - everything went great, no problems at all, I was satisfied!
Toyota Vitz in Cyprus
I would like to say thank you very much. The car is in excellent condition. We went with my family for two weeks and were happy. The service is well organized. We were met at the airport and handed over to a perfectly clean car. The registration took a few minutes. The day before the end of the lease, we contacted and agreed on a convenient return time. Order and do not hesitate. Recommend.
Nissan X-Terra in the UAE
We ordered another vehicle with 7 seats, but Jetour was available. For me, as a lover of frame Japanese SUVs, it was an interesting experience. The car from the Celestial Empire turned out to be surprisingly new, quite fast, well controlled and fast. It lacked smoothness and spaciousness in the cabin, but for a week of new impressions more than enough! Loved the rental company, very friendly at drop off and pick up. It's just a pity they couldn't accept the full amount from the card (from Russian Federation), so next time I will prefer to pay the full amount through "Take Cars"
Toyota Auris in Montenegro
it was ok, the car was already waiting for us, it was in quite good condition, communication was good with the owner, we are satisfied with the rental.
Honda Fit in Cyprus
Everything was great. Met very conveniently right at the central exit of the airport
Subaru Crosstrek in Georgia
In general, the car corresponds to its age and mileage of 200 thousand kilometers. From the unusual (as it became clear afterwards), it is expected that during acceptance we will check the entire technical condition of the car. Usually you are limited to the bodywork and damage. We, for example, did not check the work of dipped and high beam, because we took it in bright light. Ended up driving at night with only dim right dipped beam. The owner offered to return to Kutaisi (from Batumi) for repair, or to install lamps. Except for a slight misunderstanding in the process, everything ended well and constructively, thanks to the owner of the car.
Hyundai i20 in Montenegro
Everything went great. The car was brought on time at the appointed time, they went through a quick inspection, they suggested where you can refuel, where you can park the car in the country itself, where it is not worth it. And they took the car where we agreed. Great service.
Nissan Serena in Cyprus
Everything is fine, thank you The service was good, and the car also.
Renault Taliant in Turkey
Picked up a Renault Taliant in Istanbul. On the day of pickup an employee met me at the airport and escorted me to the parking lot. The registration was done in 10 minutes. But we had to wait another 15 minutes for the car, but it was worth it. We rented a Peugeo 2008, 2023, with 23000 km of mileage. It was a delight to drive the car with cruise control, the first day 800 km without fatigue. Small disadvantage, when I got it, the remaining balance in the tank was at 60 km, I figured it out only on the road (I did not know the nuances of diesel). Thank you very much to the company for the car and quick execution of documents. The return was also without problems, the inspection took no more than 15 minutes and it was taken to the airport
Ford Fiesta in Bulgaria
Everything went well👍the car was provided clean, everything is fine in its operation, it didn’t let me down, and I also noticed that the fuel consumption is small, it made me very happy, so we will use the services,,,, thank you
Volkswagen Eos in Montenegro
1. Volkswagen is all kotsany and scratched in a circle, the hood is probably painted, like all cars are possible. Matched thresholds. Driver's side door trim, tampered with. 2. The site states that it is 2010, but it is not. According to the documents for him, he is 15 - 16 years old. He is 2005. 5 of which he spent in Germany, and then traveled throughout Europe. Why write the wrong year of birth .. question. 3. He has obvious problems with the exhaust system. Most likely (90 percent) the catalyst is destroyed or dilapidated (since it goes). Metal squeals when accelerating from low revs and a pungent, poisonous smell from the exhaust system with blue smoke. The owners of the hotel even made comments to us, as the guests complained ... While we were heating the car, everything was carried to the rooms. As a result, we began to quickly start up and leave to bask away. 4. On the second day of operation, the coolant level sensor came on. On the third day, it began to light up on a warmed-up engine. Conclusion - it flows. As a result, I rolled into spare parts, bought liquid, refilled it. I gave the rest to the guys when I handed over the car and told them to pay attention. 5. The apotheosis was that he had expired documents (car registration card). On the day of the car delivery, we went to Lustica to swim. But they didn't get there. Half the way, we were stopped by the police, where they had to deal with this. As a result, the policemen took my passport and sent me to pay the fine to Tivat, to the post office, and after payment to the police station, where we waited with this receipt for my passport to be brought. The money for the fine, the guys in the evening, when they took the car, was returned to me. But the sediment remained, as I wanted to spend this day on the beach, on a sun lounger in a beautiful bay, and not in the police station. Moreover, there is no fault of ours in this ... As for everything else. If you do not take into account the breakdown of this car, then it justified itself. I liked the machine. It has a high ground clearance and a powerful engine for its mass (2.0 turbo diesel). She saved us, climbed up where the original Peugeot, as if dead. We were deceived by the navigator in the mountains and had to climb on gravel, almost up a vertical hill, he did not disappoint. As a result, mixed feelings remained. On the one hand, there are moments that are upsetting, on the other hand, there is a machine that I just sincerely feel sorry for. If you do it and invest a little, it will delight a bunch of clients (only 168 thousand have passed, unless, of course, the mileage is twisted). For a German, this is nonsense, not a run. But she is not wonderfully exploited, and apparently repaired, then when she just gets up and does not go. I looked at the oil level in the engine, just to be sure, it is there, but everything is black. Although according to the tags that the services leave, the replacement was in June. It was in June that he ran out of his registration card. For which I paid the fine. Conclusion - no one has changed anything, so it's sad. Sorry for the long review, just shared, since you already wrote. I didn't want to write anything on the site. Total, conclusion: 1. I liked the service. It's very cool that they can deliver a car to the hotel and pick it up there. Well, or wherever agreed with the distributor. Here is 5 out of 5. 2. The condition of the car - for the top three. I think that the cars should be monitored. You can use your own, and those that are given to customers must be in good order. Customers should not have a headache that something is wrong in his car. Clients are different, I understand cars, and there are those who do not. She would boil somewhere in the mountains and what to do? 3. Regarding the documents provided for the car here - 1. I should not have a headache on this issue under any circumstances. I am a tourist who came to rest, not deal with the police. I have been to many places and always took a car, there were no such problems. The distributor deliberately gives the car away, knowing that, according to the law, it cannot be released onto the road. Just for luck. Suddenly they will not stop. And this is a big minus. 3. I would apply again through your site. The answer is yes. Overall, I liked the service. Simply, I will carefully watch what they give me. Sorry again, for the long post
Citroen C4 in Montenegro
Everything was fine, considering that you were transferring the flight and the driver was waiting for me, it was very good. The car was in good condition and ran without problems.
Skoda Fabia in Serbia
Everything went well, I was satisfied. They made delivery to the address on time and took the car just as punctually. The car was provided with a class higher than ordered and given an automatic transmission instead of mechanics. The registration was quick and easy!
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.