What our users say
Citroen C3 in Crete
Received car Renault Clio for first day, but noticed problem, it had bad bearings, but next day at at office i changed to another car without any problem , PEUGEOT 208 and all was well. Car received and given back at our Hotel, which was very convenience also.
Toyota Iq in Montenegro
Fast car pickup and return. The car is small but ideal for two people and it's in good condition. Kind workers. Everything was much easyer with this little rocket car.
Subaru Forester in Georgia
Drove Subaru Forester, the car delivered clean and on time. The owner of the car provided free GPS and a child seat. In general, I drove 700 kilometers, the car did not disappoint me neither in the Kazbek mountains nor in Sighnagi. On pickup the owner of the car did not ask for a deposit)) this was a big plus for me. In general, I do recommend it!
Toyota Rav4 in Georgia
I enquired about a vehicle to rent (RAV4 or Pathfinder) on your website and the response was quick and accurate. The vehicle (Rav4) was delivered exactly as per arrangement by a very friendly and helpful gentleman. The vehicle was clean and in very good mechanical state. Really a pleasure to drive and to explore almost any road in Georgia. Collection of the vehicle was again without any hassle. All of this for a very reasonable price and I was always assured that if something did go wrong, I will have support. Thanks for great service. Rgds Willem.
Mercedes-Benz A180 cdi in Montenegro
You gave mercedes . In principle, I am satisfied. But the car must be better monitored! The Mercedes did not have the adjustment of the side mirrors (this is critical) + the brakes creaked and a light on the abnormal state of the brakes was constantly on on the dashboard (this is very critical) + there was no wiper on the rear window + there was an almost empty tank with washer fluid. I will put separately: for the quality of service 5 for car condition 3
Subaru Forester in Georgia
Great service! Firstly: they helped to choose an option (according to the budget and according to desires), supported by messengers right up to the delivery of the car! A very responsive manager, it is clear that they are worried about their work and treated customers with respect. We took this subaru forester from 05.06 to 12.06, drove 2,300 km, there were no complaints about the car. I definitely advise to use it.
Volkswagen Eos in Montenegro
The lease went through without problems. I've been out of the country, everything's fine. The car is badly damaged. The roof leaked in the rain. But since I took it at the bottom of the market it is not surprising. No complaints.
Nissan Sunny in the UAE
Thank you, everything went very well. The car was promptly delivered to Sharjah airport, even before the scheduled time, the flight was postponed for half an hour - but we did not wait. The car is almost new, the staff was friendly, helped to sort out everything, drove to the gas station, and then drove ourselves to Ras el Khaimah. For 2 weeks we drove more than 2 t. km, we were everywhere, even in Abu Dhabi. We returned the car just as quickly at Sharjah airport. We recommend the rental company and your website to our friends. We had a great vacation in the summer heat thanks to car rental. Also, I would like to note that in BM beach hotel the staff and administration were interested in our car and were very surprised at the conditions for which we rented it. We consider very inexpensive and as convenient as possible, compared to other countries.
Mitsubishi Outlander in Georgia
With the rent of a car, everything was perfect. In the morning, Ia was in touch with me. The car was served on time, it was clean both outside and in the cabin. The additional service I ordered was the child seat clean and already fastened. Documents were issued quickly, about the function of the car was described in detail. The car on the road did not show any bad sides. We enjoyed the trip around Georgia. The cars were transferred without any complaints or delays. Preparing the car for the client 5. Paperwork and transfer of the car 5. Ia Aburzhaniya thank you very much. I will advise my friends and acquaintances to your car rental company.
Subaru Forester in Georgia
I do not recommend this car. In the first minute the mirror fell away. The car is always pulled sideways and something crunches. Having driven away from Tbilisi, we noticed that the front crawls were erased. We started a chat with the company. We were told to change, we will refund the money. We only changed one. When they gave the car to my request to give money for the tires, they did not give me anything and started shouting rudely. In other respects, you will not expect hospitality from car renters. Stupid assholes no more. It's good that I took a Japanese car, it did not disappoint us in general and did not stand anywhere in the mountains. But the fact that the car is not working and there was a moment with the wheels worn to holes was very embarrassing
Fiat Egea Multijet in Turkey
Comfortable. Met, taken to the office, given the car, after the lease was taken to the airport. There was a bad wheel, it broke on the road, I had to buy other tires, the money was reimbursed. Otherwise, no complaints, everything is fine.
Nissan Note in Cyprus
We delayed the registration of the lease until the last day before the vacation. And despite this, we are very lucky with you. Registration went quickly, the manager was in touch all the time and answered all questions. Upon arrival in Larnaca, the car was already waiting for us. I am very satisfied with the service! It was just as easy to hand over the car. In two weeks with her, we managed to fall in love with Cyprus!
Toyota Prius in Georgia
In general, everything went ok, there were no problems, the company is responsive, if any questions come up, it immediately solves them. 4.8 I would put The only negative was that there was no charging for the phone in the cigarette lighter
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.