What our users say
Toyota Vitz in Cyprus
Everything went great! I can 100% recommend this company. I don't understand why there are so few reviews .. Renting a car for the entire vacation is the best solution when planning your travel around the island. We have traveled almost all over Cyprus and fell in love with these wild beaches, cliffs, cozy mountain towns and wineries. You can't take a bus like that) I had a small white Toyota, I liked it! The car was delivered on time, paid the rent for 14 days on the spot, signed an act. We also agreed on the time and place of transferring the car back without any problems. I want to express my deep gratitude for the trust, since I only had a year of driving experience and usually car rental companies in Cyprus refuse to rent. The car was taken back without any problems, I said goodbye to the ideal Cypriot roads, let out a tear .. I miss it already))
Mitsubishi Delica D5 in Georgia
Everything went great with us, the car is good, only the hodovka is killed) thank you! The car was loaded, and on every bump we experienced such tossing!)
Toyota Yaris in Georgia
I liked everything very much: quick and easy to arrange everything. The delivery of the car to the address on time is a great service! The car is not new, but it is very chipper. I liked everything. I will definitely use your services when I will be in Tbilisi again. I will definitely recommend you to my driver friends.
Toyota Auris in Montenegro
I want to mention that the car was in good technical condition, didn't cause any problems during the holiday, quite economical, very nice driving,it was delivered on time, exactly at the right place, the boys were very kind, Greeting from Moldova republic of FIVE STARS BOYS!!! Recognizing with confidence.
Toyota Yaris in Montenegro
Hello! Everything went ok! Satisfied, but there is one hitch. On the site, I ordered a 19 year Toyota Yaris, and they gave me a 16 year Skoda rapid. There were small dents and scratches on the car.
Peugeot 207 in Montenegro
the rental was perfect. The condition of the car was normal, everything went according to plan. The guys from the rental company arrived on time at the agreed place and picked up the car at the agreed hour. I am very satisfied and can honestly recommend the car rental company for future customers.
Subaru Forester in Georgia
Everything was great! Very polite and pleasant owners of the car. The car itself is in excellent condition. We were given tire chains, which was important, as we drove into the mountains. Loved the rental terms. The rental experience raised only positive emotions.
Opel Corsa in Montenegro
I really enjoyed using your service. I started searching for a car at 8 in the morning, and at 8.30 I got in touch, although many companies did not work at that time. Immediately I was offered a great car at a great price, which turned out to be 30 percent cheaper than it was anywhere else. Just half an hour later I was already in this car and I was glad that I was allowed to return the car at the airport 11 days later in the evening, that is, in fact I got half a day for free. Handing over at the airport is also a super excellent service .. The car was good, I really liked the Opel Corsa, as usual, there were a little tired tires, but overall the car was at 4 +. I advise everyone, I liked the Russian-speaking service, the guy who gave the car himself Montenegrin, but we all spoke Russian, with some basic words, I understood what he was saying, he understood what I was saying. We didn’t even have to speak English. Reception of the car was also excellent, they just took the key at the airport, I say look here, look there, they say: no, everything is fine, we see that the car is good. Sometimes they dig into the smallest detail, poke a finger at all kinds of scratches, just took the key and did not look at anything, which also pleased us. I recommend it to everyone, I advise everyone to excellent service at great prices with a very high-quality approach. They worked with a bang, I am as pleased with the excellent cars at great prices. I advise everyone
Citroen C4 in Montenegro
All just great ! Great manager, good car, never failed)) Actually a good company, and I will be happy to recommend you
Renault Clio 3 in Montenegro
Everything went well. Just wish the car was a bit newer 😊. But next time.
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.