What our users say
Subaru Forester in Georgia
1. The service is super! The application was accepted quickly and without any red tape. We met at the airport. Super. 2. A big plus that no collateral! 3. In general, everything is fine. But! 4. Specifically, this car is not very good.! 5. Leaky muffler and it gets in the way at long distances 6. Bad tires. You won't go into the snow 7. Very much! Loud engine that drives VERY bad! 8. And yes, in my opinion the right front CV joint (grenade / semi-axle) crunches at full eversion as if it is falling apart now)) But in general, the rules. Since it was the cheapest four-wheel drive car. Just bring me back to my senses a little.
Subaru Forester in Georgia
Everything went well 👍 the car was in excellent condition, we were met at the airport. we returned the car after a week in the city, which is very convenient.
Toyota Prius in Georgia
In general, everything went ok, there were no problems, the company is responsive, if any questions come up, it immediately solves them. 4.8 I would put The only negative was that there was no charging for the phone in the cigarette lighter
Subaru Forester in Georgia
We rented subaru forester. The car was in good condition , we are satisfied! Also I should mention, the owner of car was too attentive to us, and huge thanks for this ! High recommend!🌟 Iryna Olasiuk
Mitsubishi Outlander Asx in Georgia
In April, took the Mitsubishi Outlander ASX (sport) for 5 days in Tbilisi. I ordered the delivery and return of the car to my address. Very comfortable! Established a child seat as I requested. Tire was for all seasons, which helped out in the mountains. Answered all my questions on whatsapp within a couple of minutes. Enjoyed the trip and thanks to the service provided!
Mercedes-Benz Vito in Georgia
We rented a Mercedes Vito minibus this summer. The service is excellent, I liked everything! The car is comfortable. There was a lack of an adapter for charging mobile devices and an aux cable for connecting audio from a phone or player. In general, I recommend it!
Mercedes-Benz A180 cdi in Montenegro
My opinion about renting this car is ambiguous. To begin with, I was not met at the airport, although the owner offered this service and this greatly influenced my choice. However, it should be noted that my taxi expenses were discounted from the remaining payment for the car. But the fact itself made me nervous and I wasted quite a lot of time waiting. By itself, the car is not bad, but its condition was expected to be much better. The power window button on the driver's door was broken (I can't imagine how it could be broken), so at every paid parking place I had to get out of the car for a ticket. When the car was started in the morning after a long parking, the sound of a slipping belt was noted, while turning on the go, there was also an extraneous low squeak of high frequency. Also on the instrument panel showed a message in German about some kind of malfunction. Since I do not know German, I had to call the owner of the car and find out the cause of the fault. I was informed that the instrument panel transponder states that there is no connection with the pressure sensor on the wheel and this does not affect the safety of the machine. The hatch in the roof of the car did not close completely. In connection with the foregoing, I had doubts about the car’s good condition, although the owner insisted that all of his cars were in good condition. In general, I first got a rented car in this condition. Despite the fact that when ordering a car, I chose the option to travel outside of Montenegro, the document for traveling to another country was not provided. The site states that the owner supports communication in Russian, which is not true. When the vehicle was handed over to me and when I subsequently asked for clarification about the cause of the malfunction, the staff of the rental agent tried to communicate in English. In spite of all the indicated disadvantages, there is one big advantage – I still drove this rented car to all the places where I wanted and it didn't break. But if I come to Montenegro again, I will use the services of a more responsible rental provider.
Toyota Yaris in Montenegro
Everything is fine. The car was replaced by a Skoda Fabia. But it's the same class. Landlord was sociable and did everything promptly.
Porsche 718 Boxster S in the UAE
I liked everything the car was delivered at 10:00, I forgot and only woke up at 10, but they waited for me, they took me away too at 10, I gave it with a full tank, there was a Gas Station nearby, everything was convenient on the Site, I immediately chose the model that I liked, 2 people wrote to me they explained everything in vatsap in detail, the car is just emotions, I have Kaen in Kiev, I thought to take a boxter as a second car, but I think it won't go for Kiev, but for Dubai, the very thing, you won't go with an open roof during the day, it's very hot, although some are desperate they drive (they also took a convertible, you can immediately see ours) and in the evening ride in a thrill, but if it's already uncomfortable on the highway above 100 km, I'm generally satisfied with the car and the service, I hope next time I'll take something better or if I live far from the center Something simpler for the entire stay, a taxi is expensive to go far, it's easier to take a regular car, I'm waiting for you to return the deposit, I hope there are no fines, I tried. And it's also important to keep track of the km, I dashed off 230 km from 250 available
BMW X5 in Georgia
The air conditioner didn’t work, it wouldn’t be a problem, if we hadn’t a one-year-old child, the windows wouldn’t be opened. During the night, a battery ran out of charge into Kutaisi, I had to look for wires to start the car. But it only added adventures. All that does not kill us, makes us stronger. In general the car is very good, panoramic sunroof, full package, good crossing, the car is clean inside. Generally, all was well.
Mitsubishi Pajero Io in Georgia
We took Mitsubishi Pajero Io for trips in the mountains. In the most difficult places, four-wheel drive was turned on, and the car did not fail anywhere. Everything about the delivery and delivery of the car was very clear and convenient. Manager Avtandil is a true professional in his field. He gave useful advice on the route, and also helped to solve all the problems we had. In addition, he speaks excellent Russian.
Mitsubishi Pajero in Georgia
They delivered the car at my hotel even a night before my requested hour because it was more convenient for both of us, really great! Even the return at my hotel. The car was spotless, comfortable and did work perfectly! I am living in Austria so I am quite tired about BMW, Audi, Mercedes and so on. I wanted something more fun and this car made the job right. We had a fantastic time with it. We of course recommend to book with Giorgi!
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.