What our users say

Real feedback on rental experience with us

Olena Romanenko
Olena Romanenko
🇺🇦

Nissan Note in Cyprus

We rented a Nissan Note in October, took it for 15 days at a very favorable price and without a deposit. The car was waiting for us at the airport, rearranged the company speaks Russian, there were no problems with understanding. Satisfied with the car, we can recommend

October 2021
Aleksandr Zernov
Aleksandr Zernov
🇷🇺

Lexus Gx460 in Georgia

Everything is fine: communication, receipt, delivery of the car. The car fully matches the description, the photo on the website of this particular car. The rental service is very convenient! Thanks.

September 2021
Ione Marinelarena
Ione Marinelarena
🇪🇸

Chevrolet Spark in Montenegro

Everything went very smoothly. Car was as described and I was met right in the arrivals hall.

October 2019
Sergey Kashchavtsev
Sergey Kashchavtsev
🇷🇺

Suzuki Swift in Cyprus

Thanks! Everything went great, however, it was not a Suzuki Swift, but a Nissan Note, but this is even better. I am very pleased with the service, the car was picked up / handed over at the airport, not even in the parking lot, but right next to the exit from the terminal. Lack of collateral and deductible is ideal, I will continue to choose the same options. Before that, I used other rental services, but during the pandemic they became significantly more expensive. I didn’t like only one thing - the need to wash the car before delivery. It's easier for me to pay the top ten, because on the way to the airport it is unpleasant to stand in line for a car wash at a gas station and be nervous about lost time.

October 2021
Kirill Ovchinnikov
Kirill Ovchinnikov

Subaru Forester in Georgia

All was fine!

May 2019
Dmitrii Mozharov
Dmitrii Mozharov
🇷🇺

Nissan Note in Cyprus

Excellent car rental company, worked everywhere clearly. The car came the one I ordered. Clean (only from the sink) well-groomed, without any visible damage. Special thanks to Alik and his father, a clear meeting and seeing off at the airport, promptly answered all questions: they took a car with two child seats, Alik found out the exact height and weight of the children and picked up the right seats. I recommend choosing this company and thank you again!)

November 2021
Yunis Gadjiaga
Yunis Gadjiaga
🇮🇱

Audi Q7 in Georgia

rented a car for 4 days. everything was wonderful without any problems went to Batumi and back. very nice people Thank you very much !!!  if next time we rent a car, we will rent only from you and we will advise friends :).

October 2019
Maksim Vasilev
Maksim Vasilev
🇷🇺

Renault Clio 4 in Montenegro

Everything went well. The car was clean, new. It was delivered where I asked for it. Picked up at the place and time I asked for. The employee was friendly.

September 2023
Oleksandr Dovgyi
Oleksandr Dovgyi
🇺🇦

Peugeot 307cc in Montenegro

We are very grateful. The car was delivered on time in excellent condition. We managed to go around the entire southern coast of Montenegro in 4 days, visit the mountains and the lake. The organizers are very contactable and always in touch. Thank you 👍👍👍

August 2021
Sergei Bologov
Sergei Bologov
🇷🇺

Skoda Rapid in Montenegro

We rented this car for 3 days. They brought to the desired place on time. Return at the airport on the day of departure. Provided 2 hours for late return. Minimal fuel consumption. The tank was enough for 800 km of mountain serpentines (Montenegro, Albania). Technically, the car showed its best side. I wish the guys further prosperity!

October 2019
Viktória Mujzer
Viktória Mujzer
🇭🇺

Toyota Aygo in Montenegro

Our plane is arrived a little bit earlier. When we came out they were waiting for us with a name table. They accompany us to the car, we've checked it, it was very clean and okay. We reserved the automata Toyota and also rent a wifi. Everything was ok. Absolutely recommanded! Thank you very much the correct business!

March 2019
Aleksei Kovalenko
Aleksei Kovalenko
🇷🇺

Hyundai Kona in the UAE

I rented a car from TakeCars, I was satisfied with the service, I can definitely recommend it to tourists. One of the big pluses is that you can rent a car without a deposit. I ordered Hyundai Kona, they gave me another car of the same class (Hyundai creta), it was important for me that there was carplay, it was there, it worked without problems. The car was delivered to the hotel, we examined it and accepted it. When handing over the car the employee did not have time to take it from us before our departure from the hotel, asked to send a photo and leave the keys at the reception. We provided a photo via whats app, in response we received "ok" and left the keys at reception. In general, everything worked out super !

February 2024
Pavel Veselov
Pavel Veselov
🇷🇺

Nissan Note in Cyprus

We rented a Kia soul, originally booked a Nissan Note, but when we arrived and called to pick it up, we were told that Nissan had an accident, so there will be another car. We were met at the airport, though a little late, we waited 15 minutes. We quickly arranged everything, described the existing damage and we left. The car never failed in 2 weeks, we skated around 1000 km. Delivery at the airport was also, everything was fast, the car was examined, the keys were returned, no complaints.

August 2021
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Frequent Questions

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What does the “Pending” status mean?

The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.

What is a Voucher?

The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.

Where do I find my Voucher?

Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.

How long do I have to wait for my booking confirmation?

Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.

Where do I find the status of my booking?

Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.

Who provides the insurance?

The insurance is always provided by the rental provider.

What is CDW or Collision Damage Waiver?

CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.

What is Theft Protect or TP?

TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.

What is Super Collision Damage Waiver (SCDW) or Full Damage Waiver (FDW)?

SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.

What is TPL or Third-Party Liability?

In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.

When will the Security Deposit be refunded?

The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.

What is an Excess?

Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.

What is the difference between Security Deposit and Excess?

The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.

What is a Security Deposit?

Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.

What does "or similar" mean?

Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.

Am I going to get the exact vehicle that I booked?

Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.

How do I cancel my booking?

To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.

How do I modify my booking before the rental has started?

Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.

How can I leave a review after rental?

Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.

Why sign a rental agreement on pick-up?

The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.

Can I get a car delivered and collected?

Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.

Can I return the car later?

If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.

What is a mileage limit?

Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.

What happens on return after damage?

It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.

What should I check on drop-off?

Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.

My flight time has changed

If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.

Can I hire a vehicle with some extras?

Yes, optional extras must be requested when booking, and associated costs will be displayed where available.

Can I cross national borders with a rental car?

Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.

If I drop off the car earlier, will I receive a refund for unused days?

In most cases, rental providers will not refund for returning the car earlier than agreed.

What is required of the additional driver?

The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.

Reserved vehicle is in a bad condition at pick-up

Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.

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