What our users say
Volkswagen Up in Montenegro
Everything went perfectly. Drago is a punctual, pleasant young man. Met us at the airport upon arrival, the car was waiting in the parking lot. The car is compact, nimble, maneuverable, with low gas mileage. We drove it from Podgorica to Saranda along the coast, passed dozens of serpentines and back, he never failed. We are very satisfied with the service and the car! Just one small minus, there is no USB charging in the cabin, advise drivers to buy auto-charging for a cigarette lighter in advance, so that you don’t suddenly have a navigator. Otherwise, everything is fine. Thank!
Renault Clio 4 in Montenegro
Thank you, in general, there were no problems, except that they forgot the second car seat for the child, they brought it in half an hour, but, of course, from a different weight category, however it happens all the time, rarely, when two identical
Seat Ibiza in Albania
Excellent experience: we made a booking 2 hour in advance only. Fast response from website, easy registration and we got our car at pick up place. No credit cards, no complication with return process: easy and fast. Very recommended for road trip through Albania
Chevrolet Captiva in Georgia
Hello. We got into a situation that was not quite pleasant .... went to Georgia and did not book a car as the receiving party promised to do everything and find a car cheaper than on the websites .... In fact, it turned out that the owners of the companies did not get in touch as it was the Easter holiday already. We had to urgently look for a car as the hotel in the mountains was already prepaid ... Found this LocalCarHires company, they replied quickly and had a large selection of cars, the prices were optimal for what they offered .... I thought it would be more expensive!)))). As a result, we booked this Chevrolet Captiva, the car was like new (2014 year). Enjoyed the hatch and the bluetooth)))) The car helped helped us a lot on a long journey ... Thank you for the prompt assistance! 😜😜😜
Hyundai Tucson in Crete
In general, everything is on time, the car is in good working order, Hyundai Tyukson, increased fuel consumption (it is for 1.6 euros per liter) and, of course, the size of its vehicle for the small streets of Crete was completely inappropriate. For female legs, the grip would be deadly heavy. There were no options left, we took it, in general we did not become upset, only the fuel costs were twice as high as planned. Adonis, the manager behaved very well and responsibly, in principle, next time I think we will turn to them, although we will first discuss the exact model of the car))).
Citroen C Elysee in Turkey
Everything went well! Great company, we booked a car for 2 weeks. We were able to rent the exact car we chose on the website. They offered to take out insurance with full coverage, which we did. The car is new, clean, economical. The staff is smiling and friendly. During the rental we had to replace the front brake pads on the car, we went to the car service center, where we were given confirmation of the repair. When we handed over the car we were reimbursed for all expenses without any problems. We will definitely book a car with you next time we travel! 🙂 🙂
Skoda Rapid in Montenegro
Everything went great! I can mention the good service and the good condition of the car. Manager Christina was polite and responsive, quickly answered questions. The car was delivered without delay and was taken back without any problems. If I come to Montenegro again, I will order a car from you - this is a proven option. Thank you for making my vacation even more enjoyable 👍
Toyota Prius Hybrid in Georgia
Everything went well, the car did not disappoint. Nice price!
Volkswagen Golf Cabrio in Cyprus
It was great thanks, really smooth process, very easy, great car!! Would rent again the next time we are in Cyprus.
Toyota Yaris in Georgia
I liked everything very much: quick and easy to arrange everything. The delivery of the car to the address on time is a great service! The car is not new, but it is very chipper. I liked everything. I will definitely use your services when I will be in Tbilisi again. I will definitely recommend you to my driver friends.
Toyota Rav4 in Georgia
Thank you very much, we were very pleased with the service provided. Everything went very well. The next time you visit Georgia, we will definitely contact you and use your services. We will also recommend you to friends. We liked everything) ... the only issue about fuel consumption, a little incorrectly indicated, the car spends more on average. And so in general, everything is fine. I would like you to have some kind of bonus system, i.e. subsequent rental discounts) is this possible?) It would not be bad.
Nissan Note in Cyprus
We rented a Kia soul, originally booked a Nissan Note, but when we arrived and called to pick it up, we were told that Nissan had an accident, so there will be another car. We were met at the airport, though a little late, we waited 15 minutes. We quickly arranged everything, described the existing damage and we left. The car never failed in 2 weeks, we skated around 1000 km. Delivery at the airport was also, everything was fast, the car was examined, the keys were returned, no complaints.
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.